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ClubHotel Riu Tequila

Certificate of Excellence
29/05/2017 30/05/2017
1 room 2 adults 0 children
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7,622 Reviews from our TripAdvisor Community

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Lethbridge, Canada
Reviewed yesterday NEW

We have stayed in quite a few all inclusives (all price ranges) in mexico and Dominican. As with all resorts there are pros and there are cons. Pros: The entertainment staff were amazing and worked tirelessly from morning until late at night. Always had a smile and tried to create fun. They were fabulous! The buffet food was good and...

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1Thank Angeline205
St-Jean-sur-Richelieu
Reviewed 2 days ago NEWvia mobile

Great hotel well maintained with everything you might need. Located just a few minutes south of 5th ave, it'll cost you 90 Mexican pesos for a taxi ride. To get to the beach or the hit pool at Riu Yucatan, you'll need a 5 minutes walk since the hotel is just cross the street. As for food, nothing amazing but...

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2Thank Marc G
Southampton, United Kingdom
Reviewed 2 days ago NEW

I cannot praise this hotel enough. Myself and my partner stayed at the Tequila for 10 amazing days and it was an incredible experience. The rooms were clean and welcoming with a spacious balcony. The staff were extremely friendly and helpful. The grounds were beautiful and the animals made the hotel extra special. This is not a hotel for people...

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5Thank katylancaster
East Troy, Wisconsin
Reviewed 3 days ago NEW

Absolutely one of the best AI experiences. This is my 10th stay in an All-Inclusive, ranging from low to mid-high end. Two years ago at the RIU Palace in Puerto Vallarta. I'll present a balanced review, but recognize that everyone has their "must haves", so take this into account when reading reviews. Food: The Tequila had the best buffet food...

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12Thank Henry-CassandraR
Toronto, Canada
Reviewed 4 days ago NEW

I think my title says it all but will go into a bit more detail. Our 4th time there with my family (2 kids under 5) April 12-19. My husband and I feel like home when we go there. The staff is amazing. Samuel at front desk is super helpful and very friendly. He remembers us and calls us by...

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1Thank Mahssa12
Halifax Region, Canada
Reviewed 4 days ago NEW

Just back yesterday. A couple, 42 years old and a 9 year old boy.. Fourth time to Mexico .. So, after reading the amazing reviews on the Riu Tequila, we thought this was a can't miss. And while I write this review reluctantly since clearly other people have different opinions, I simply write it from the point of view of...

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5Thank Kyle B
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Tequila, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. On the one hand, we were surprised to read your comments about our Front desk. At RIU we take pride in our customer service as this is one of the key values of our company and staff is constantly trained to maintain...

Sheffield, United Kingdom
Reviewed 4 days ago NEW

From check-in to check-out everything was first class. Great upper floor rooms near the pool (1309+1310). Buffet restaurant at breakfast and evening dinner accommodated every taste and more. Lunchtime pool restaurant the same. Beach area via the walkway or by buggy was clean, had more than enough sunbeds and we used the facilities of the Yucatan restaurant at lunch times...

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5Thank Lisa B
Reviewed 5 days ago NEW

Treated like a Queen from arrival to check out , couldn't want anything that wasn't easily available already. Buffet choices for each meal were incredible - selection of fresh fruit every morning amazing. Front desk staff ( Alex) so friendly and full of local information , Restaurant staff so sweet and kind - set our table with swan napkins fresh...

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5Thank Jen L
Reviewed 6 days ago NEWvia mobile

Just returned from spending two weeks here,lovely hotel food was great staff where great, entertainment staff worked hard to keep guests entertained and always had a smile on there face funny too, I don't normal join in with activities however joined in with aqua aerobics with Marco what a laugh. Beach is a 5 min walk and beautiful, rooms nice...

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7Thank Kellyddhpool
Reviewed 1 week ago NEWvia mobile

We have been to riu tequila twice so far. We would go back in a heartbeat. We have such great memories here. The staff is what makes this place what it is. They are the best from front desk to the groundskeepers and the bartenders too! The best swim up bar ever and if you get there at the right...

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11Thank Tanya F

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29/05/2017 30/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
* Within the resort area Playacar along with the hotels Riu Palace Mexico, Riu Palace Riviera Maya, Riu Yucatan and Riu Playacar * Main building and 1-story buildings * Surrounded by 48,000 m2 / 57,600 sq. Yards of lush gardens * 800 m / 2,650 ft. From the beach (complimentary shuttle) * Complimentary sun loungers on the beach * 300 m / 990 ft. From Mexican Street * 55 km / 34 miles from Cancun Int'l Airport * Credit cards accepted: Visa, MasterCard ... more   less 

Additional Information about ClubHotel Riu Tequila

Address: Avenida Xaman-ha | Manzana 3, Lote 19, Condominio Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $233 - $489 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel Riu Tequila 3.5*
Number of rooms: 664
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Also Known As:
Riu Clubhotel Tequila Hotel
Riu Tequila Mexico
Hotel Riu Tequila
Riu Tequila Playa Del Carmen
Rui Tequila
ClubHotel Riu Tequila Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#25 Family Hotel in Playa del Carmen
#26 Top resorts Hotel in Playa del Carmen
#35 Romantic Hotel in Playa del Carmen
#37 On the Beach Hotel in Playa del Carmen
#37 Spa Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from ClubHotel Riu Tequila staff and other travellers.
912 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room on the outer ring for quiet and you get to see the coati eat at 6pm. The inner ring pool music may wake you up if you.”
Henry-CassandraR, 25 Apr 2017 | Read review
“Upper rooms keep you away from the wildlife.”
N2003VKlisab, 24 Apr 2017 | Read review
“Dont miss the evening shows - wonderful entertainment”
jenl909, 23 Apr 2017 | Read review
“We had a corner room this time and it was great!”
MySally32, 20 Apr 2017 | Read review
“Ask for your room to be ground floor otherwise there are quite a few stairs to climb, no elevator, also ask for room near lobby.”
sunnilady, 20 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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