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Hotel Riu Palace Mexico

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Hotel Riu Palace Mexico
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5,270 Reviews from our TripAdvisor Community

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Showing 3,772: English reviews
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Exeter, UK
Reviewed 3 days ago NEW

My wife and I have just returned from a great 2 week holiday at the Riu Palace Mexico. On arrival, first impressions were good and we received a welcome cocktail and check in was quick. I had emailed the hotel prior to arriving and asked for a third floor room which we were given. The room was clean and had...

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14Thank ExeTraveller
Reviewed 3 days ago NEWvia mobile

Riu has been one of the best resort we have visited. The service is amazing and the people are very kind. The food is really good. Beach: a beautiful view every single morning, clear blue and sandy beaches. Activities: the fitness members David and Jessica were amazing leading us to do a zumba class or a yoga and Jose Luis...

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4Thank veronicastar12
Reviewed 4 days ago NEWvia mobile

We have just returned from our second visit to Riu Palace Mexico and still absolutely love the resort. We first went to this resort 6 years ago and the improvements that have been made to the pool areas make it even better. The resort is immaculate, the staff work tirelessly to keep this place clean and tidy. The beach which...

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6Thank Danny N
sussex
Reviewed 4 days ago NEWvia mobile

We had a absolutely fantastic 2 week stay here. I have been to many riu hotels but this was the first palace and I must say it was worth every penny of the price difference. Traveling from the uk with thomson we upgraded on the plane and if like me air travel is found to be a stressful affair then...

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9Thank sunnyshores83
Fleet, United Kingdom
Reviewed 4 days ago NEW

We were in bad need of relaxation and stayed here through Tui. The hotel is immaculate and will probably always have the feel of not being crowed due to its design, which is much better than adjacent hotels. The service is outstanding and we found that the best of the food offered was in the main buffet restaurant. I couldn't...

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5Thank Simon G
Herne Bay, United Kingdom
Reviewed 4 days ago NEWvia mobile

We spent two weeks at RPM from the 8th March. This is our 4th Visit to Mexico having stayed at Iberostar Cancun, GBP Tulum & Luxury Bahia Akumal. We have previously stayed at The Riu Palace Macao in Dom Rep so chose this Riu Palace for trip this year as a couple without our kids. We flew with Thomson from...

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6Thank rubyloo
Temecula, CA
Reviewed 5 days ago NEWvia mobile

We stayed at this resort in the summertime. We love this resort. Rooms were clean, the beach and the pool were awesome, and the food was good. We could not of been happier. We would recommend this resort.

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5Thank jvhawaii
Boston, Massachusetts
Reviewed 6 days ago NEW

RIU PALACE MEXICO vacation from 12-19 March, 2017. We booked our 4th stay at this resort through our travel agent. Location is one reason for returning to this resort but a few of the other key factors are: PROS 1. Very clean and extremely well managed resort. Kudos to Francesca Vasquez, director of the resort, and her team for doing...

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8Thank ArmenfilmUSA
Baltimore, Maryland
Reviewed 6 days ago NEW

Spend my vacation in this resort March 2017. The place is amazing, highly recommended!!! Very clean, very beautiful, food great, staff amazing, kind and nice. A lot of entertainments, pools very nice, beach and sea to die for! Thank you to my agent and thank you to all people who work there!

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6Thank yelenaberd
New York City, New York
Reviewed 1 week ago NEWvia mobile

Had a really nice time with two girlfriends in early March. The hotel rooms are fine, but could use some updating (the paint was peeling off the walls a bit, pillows stained, cracks in the counter, etc). The pool and beach were really nice, though I wish they gave more than one towel per person. The biggest downside of the...

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2Thank jmeumd

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
* Located on the Yucatan peninsula, 3 km / 1.9 Miles from Playa del Carmen * Within the Playacar resort, along with the Riu Palace Riviera Maya, Riu Yucatan, Riu Playacar and the ClubHotel Riu Tequila hotels * 2-storey building * Surrounded by 20,000 m2 / 24,000 sq. Yards of lush gardens * Located on the beach * Complimentary sun loungers on the beach * 200 m / 650 feet from Mexican Street * 55 km / 34 miles from Cancun Int???L. Airport * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 

Additional Information about Hotel Riu Palace Mexico

Address: Avenida Xaman-Ha, Manzana 3, Lote 4 | Condominio Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $390 - $750 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Mexico 4*
Number of rooms: 434
Reservation Options:
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Also Known As:
Riu Palace Mexico Hotel
Riu Palace Mexico Playa Del Carmen
Riu Palace Playa Del Carmen
Riu Palace Mayan Riviera
Riu Playa Del Carmen
Mexico Palace Riu
Riu Mexico
Rui Palace Mexico
Hotel Riu Palace Mexico Playa Del Carmen, Riviera Maya
Hotel Style:
#15 Top resorts Hotel in Playa del Carmen
#19 Spa Hotel in Playa del Carmen
#21 Luxury Hotel in Playa del Carmen
#21 On the Beach Hotel in Playa del Carmen
#28 Family Hotel in Playa del Carmen
#32 Romantic Hotel in Playa del Carmen
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are perhaps a dozen rooms with no view apart from concrete - avoid!”
 of 5 bubbles simong642, 25 Mar 2017 | Read review
“Best rooms are from 2044-2057”
 of 5 bubbles ArmenfilmUSA, 23 Mar 2017 | Read review
“All rooms are of a good standard but I would opt for a courtyard view if possible.”
 of 5 bubbles yoxall, 21 Mar 2017 | Read review
“First floor rooms are damp and musty”
 of 5 bubbles jessica7325, 20 Mar 2017 | Read review
“Happy with room 2037.”
 of 5 bubbles KFCS, 17 Mar 2017 | Read review
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