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Hotel Casa Tucan

Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hotel Casa Tucan
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263 Reviews from our TripAdvisor Community

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Showing 153: English reviews
kerry
Reviewed 10 August 2016 via mobile

Stayed here recently with Intrepid. This place is more of a hostel than hotel. Two of our group found bed bugs on/under the sheets. I got several bites and showed them to reception staff. When I asked for a new room they insisted that I pay the extra money for air con!!! Avoid.

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Thank cullina
Reviewed 4 August 2016 via mobile

I stayed here with a tour group at the end of my trip around Central America. My room was like an oven with no air con...just a fan to move the air around. I ended up leaving and finding an incredible place down the road which was not too much more expensive. It was by far the worst place I've...

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Thank Norma L
Reviewed 31 July 2016

A small place, with nothing to mention but the large and deep swimming pool. I came here for the first time over 10 years ago and it is still the same. Playa on the other hand is changing so rapidly. Still dominated by fairly small hotels and we always have La Tarry, for perfectly nice seafood on the beach at...

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Thank Jaap V
Medellin, Colombia
Reviewed 16 June 2016

this hostel is a great option, we spent 5 nights and it was great. The location is pretty good and near to the bus station to Tulum and other places. We took a private room with ac, and it was cleaned daily, they gave us clean towels everyday. The internet worked well and they have safes por you to store...

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Thank Paola E
Bendigo, Australia
Reviewed 16 June 2016 via mobile

This hotel was good for what to pay Rooms are basic some don't have air con Shower worked fine The restaurant had great cheap food although were very slow but this happens everywhere in mexico Very close walk to the main area of playa

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Thank worldcolour
Brisbane, Australia
Reviewed 12 June 2016 via mobile

Very attractive clean hotel. Lovely cafe at the front entrance with very yummy food. Our room was large with comfortable beds, wifi, and reasonable bathroom. Room was serviced daily. Thank god for the pool though as the rooms were very hot. Found out on the last day I could have paid a little extra for air-con. Great location, only a...

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Thank Julie H
Wallington, United Kingdom
Reviewed 31 May 2016

I enjoyed my 3 nights here. It's a convenient location for the shops, beach and restaurants. The staff were friendly and the food good. I smiled at my Jungle Book themed room which was big and comfortable but didn't have aircon and so it was very hot.

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Thank Katherine B
Devonshire Parish, Bermuda
Reviewed 9 May 2016

Note: I stayed at this hotel as part of a tour that I had booked through Intrepid. This hotel is in a very good location as it is a short walk away from 5th Avenue which is the main touristy street and to the beach. It looked a little small from the outside but it was quaint and cute with...

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Thank Lisa B
Sydney, Australia
Reviewed 8 May 2016 via mobile

Casa Tucan is a colourful and quirky property with close proximity to the lively 5th avenue. The staff here were fantastic with excellent English and very happy to assist in booking up taxis and assisting with a matter of needs. The rooms were fairly small but fine for a few nights stay. There was no air conditioning in our room...

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Thank Travellingagent007
Omaha, Nebraska
Reviewed 1 May 2016

The hotel is clean. The rooms are adequate. The maid staff is friendly. I have been coming to this hotel for a few years. It has its strengths and weaknesses. The hotel changed their booking process and now you have to pay a deposit. My reservation was for October but plans fell through and I had to change to February....

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Thank Diana M

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Laundry Service

Additional Information about Hotel Casa Tucan

Address: Calle 4 entre Avenida 10 y 15, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $33 - $57 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Casa Tucan 3*
Number of rooms: 28
Reservation Options:
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Also Known As:
Casa Tucan Hotel
Casa Tucan Playa Del Carmen
Hotel Casa Tucan Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#1 Best Value Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Casa Tucan staff and other travellers.
5 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“i came for the food not the hotel”
actorpoolpro, 3 Jan 2017 | Read review
“Look at the various options available to suit your needs.”
lovecr_9, 28 Dec 2016 | Read review
“I really liked Room 11.”
VillaStraylight, 14 Dec 2016 | Read review
“Decide whether you are comfortable with a ceiling fan or you need air conditioning.”
crikeydick2015, 20 Aug 2016 | Read review
“Ask for aircon or at least an additional fan.”
R5007PHkatherineb, 31 May 2016 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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