We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

City Express Playa del Carmen

601 reviews
Save
Traveller (45)
Room & Suite (59)
Pool & Beach (28)
Overview
  • Excellent27%
  • Very good35%
  • Average22%
  • Poor8%
  • Terrible8%
Travellers talk about
“ice machine”(2 reviews)
“room was clean”(3 reviews)
“place to stay”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2.5 Star Hotel
All hotel details
Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$64.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "f128295adc124e14a3999bc5a4f0fb91", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":2298835,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[39306648],"additionalContentIds":[],"pollCount":0,"checkin":{"day":11,"month":3,"year":2018},"checkout":{"day":12,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":64,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"f128295adc124e14a3999bc5a4f0fb91","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":65,"lowestMetaPrice":64,"additionalPartner":false,"highestMetaPriceDisplay":65,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":65,"lowestMetaPrice":64,"highestMetaPriceDisplay":65,"hotelName":"City Express Playa del Carmen","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImYxMjgyOTVhZGMxMjRlMTRhMzk5OWJjNWE0ZjBmYjkxIiwiQUlLIjoiMDMxODA3YzJlZmNiNGViN2I4NmE2M2FjYTRjYjM0NDMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "11/03/2018", "checkOut": "12/03/2018", "lowestPrice": "US$64", "hasDates": true, "hacComplete": true, "contentIdMappings": {"39306648":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (601)Write a Review
Filter reviews
45 results
Traveller rating
10
18
9
5
3
Traveller type
Time of year
LanguageEnglish
More languages
10
18
9
5
3
Show reviews that mention
All reviewsice machineroom was cleanplace to stayper nightpool area
FilterEnglish
Updating list...
1 - 5 of 45 reviews
Reviewed 7 June 2017

This is a good hotel for a decent price. Our room was clean and the staff was friendly. We originally booked another bigger flashy hotel but checked out and came here, there was some sort of chemical smell in the room and it was just...More

Thank KL5555
Reviewed 8 March 2017

We selected this hotel basically, because we were supposed to be the whole day out in tours near the Playa del Carmen Area. I strongly recommend this hotel for this purpose, you receive exactly what you need for your stay: breakfast is included, good parking...More

Thank AndresC182
Reviewed 4 March 2017

Good place to stay with great people there too help. Any questions were answered and all rooms were clean. Had a good amounts of food and choices for breakfast and a good pool area for time off for many people

Review collected in partnership with this hotel
Thank alfie4g63
Reviewed 12 February 2017 via mobile

You get what you pay...that means: rooms are a bit small, breackfast is a bit crowd (but good), no mini fridge in the rooms and ice machine in the other bulding. Pros: everybody is extra nice, close to the centre,nice swimming pool area, they dont...More

2  Thank carla l
Reviewed 1 December 2016 via mobile

The bed was a little bit rough. Bfast offers decent options but if you arrive late the items are not refilled close to the time the breakfast closes so you have to stick to what they have.. Room smelled mildew but with the ac on...More

Thank Sandra D
View more reviews
PreviousNext
1234569
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$58 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Best Value Hotel in Playa del Carmen
#80 On the Beach Hotel in Playa del Carmen
Room types
Family Rooms, Non-Smoking Rooms
Details
Price range
US$58 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Best Value Hotel in Playa del Carmen
#80 On the Beach Hotel in Playa del Carmen
Room types
Family Rooms, Non-Smoking Rooms
Add Photo Photos
Traveller (45)
Room & Suite (59)
Pool & Beach (28)
Dining (18)
Amenities (21)
Business Centre & Event Rooms (1)
Questions & Answers
Get quick answers from City Express Playa del Carmen staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
PreviousNext
123
Room Tips
"I selected the basic room, and it was perfect, not sure if the hotel offers best options, but trust me, are..."
Read review
"2nd floor further away from the area where breakfast is servied"
Read review
"make sure you ask what type of bed comes with room; standard room has two twin beds NOT queen or full size"
Read review
"Rooms are Palapas with a thach roof and 2 hammocks on the porch, pick an ocean front room for a great view."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing