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Paradisus Playa Del Carmen La Esmeralda

5a Avenida Esquina Calle 112, Playa del Carmen 77719, Mexico
Hotel website
Apr 9 Apr 10
1 room, 2 adults, 0 children
SAVE US$211 US$564*US$353*View Deal
US$415*View Deal
US$439*View Deal
Traveller (4279)
Pool & Beach (787)
Room & Suite (586)
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09/04/2017 10/04/2017
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    • Excellent69%
    • Very good20%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “family concierge” (1,002 reviews)
    “mole” (540 reviews)
    “kids zone” (265 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Room Service
    Fitness centre
    4.5 Star Hotel
    All hotel details
    09/04/2017 10/04/2017
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    Standard Room

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    Free Cancellation
    09/04/2017 10/04/2017
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    Traveller rating
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    All reviews family concierge mole kids zone kids club sunrise grill hydro grill fc pool heated pool naos buffet bana fusion the pirate ship pool bedroom master suite dinner reservations balloon animals adult side kids pool family vacation bubble bath swim up room gabi club
    Reviewed yesterday via mobile

    We recently came back from a week stay here and I have to say I was impressed with the service and hotel. I've stayed at 5 star resorts before but never had that level of attention and friendliness as here. Good food and entertainment. If...More

    Reviewed yesterday via mobile

    We had a wonderful time at Paradisus! Everyone was so polite and courteous to us throughout our stay. The food was very good at all the restaurants. Freddy M. and Miguel A. were wonderful to us and very attentive each day we visited the beach!...More

    Reviewed yesterday

    Overall, a winner! The property was truly well cared for and enjoyable. The level of house and grounds keeping and standard of the rooms was great. We found the majority of the staff to be friendly and welcoming. Big shout outs to Raul at Restaurant...More

    Reviewed yesterday

    Excellent resort and amenities! Very kid friendly. Gracie from the Melia Club was wonderful. If I had to report one negative it would be that reservations for dinner were required for all of the restaurants except the buffet. Overall excellent stay!

    Review collected in partnership with Meliá Hotels International
    Reviewed yesterday

    Pros: Family Concierge. Top shelf snack/liquor/drink access. Great customer service on beach. Food was great at most restaurants. Daniel who did my massage knew what he was doing. Spa was superb. Great room surprises for tot. Decent wifi included. Cons: The FC beach area was...More

    Review collected in partnership with Meliá Hotels International
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Beachfront
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free Parking
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Tennis Court
    Traveller (4279)
    Pool & Beach (787)
    Room & Suite (586)
    Dining (525)
    Nearby Restaurants
    Passion by Martin Berasategui
    367 reviews
    .10 km away
    107 reviews
    1.49 km away
    Canibal Royal
    374 reviews
    1.42 km away
    Bana Restaurant
    63 reviews
    .09 km away
    Nearby Attractions
    Playa Punta Esmeralda
    254 reviews
    .40 km away
    Mexico Waterjets
    134 reviews
    1.20 km away
    L' Aquarium
    24 reviews
    1.12 km away
    Arrendadora Turistica Noa
    7 reviews
    1.00 km away
    Questions & AnswersAsk a question
    Valeriya P
    How much is the additional charge for Passion by Martin Berasategui?
    29 March 2017|
    What is your answer?
    Posting guidelines
    Valeriya P
    which restaurants require reservations?
    28 March 2017|
    Response from KESMJS92 | Reviewed this property |
    I believe Bana, Mole and Passion.
    Hi, does anyone know if it's possible to hire children's pushchairs at the resort? We are traveling with a 3 year & 6 month old and would ideally only bring one pushchair and rent/hire the other one if possible?
    27 March 2017|
    What is your answer?
    Posting guidelines
    Room Tips
    "some Family Concierge Rooms have swim up rooms, if that is of interest to your group."
    amycandrews, 1 day agoRead review
    "I think all are somewhat loud simply due to the mass amounts of guests. However, we were on third floor so..."
    tiffanymA4181PE, 1 day agoRead review
    "Get a family concierge room, trust me its worth it!"
    Edgar B, 5 days agoRead review
    "The rooms and baths are modern and spotless. I would suggest asking for 3rd floor with view of pool and ocean."
    Cathy C, 5 days agoRead review
    "Master suite with Swim up directly in to pool is the most beautiful thing you will see"
    Desiree B, 5 days agoRead review
    "Request what you want bed wise"
    nakedg27, 5 days agoRead review
    "swim up pool room"
    msxb, 6 days agoRead review
    "Family concierge was totally worth it."
    wal514, 8 days agoRead review
    "Rooms facing the pool have a better view. One bedroom suites are fantastic and spacious."
    mveyvoda, 9 days agoRead review
    "Make sure they dont have you on the family side if you don't have children...all restuarants are a 1/2..."
    47GlobeTrotter, 10 days agoRead review
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