We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Paradisus Playa Del Carmen La Esmeralda

Travellers' Choice award winner
GreenLeadersPlatinum level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Paradisus Playa Del Carmen La Esmeralda
Paradisus Playa Del Carmen La Esmeralda
Panoramas (8)
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

6,358 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 4,096: English reviews
Start your review of Paradisus Playa Del Carmen La Esmeralda
 Click to rate
waterville NY
Reviewed yesterday NEWvia mobile

My wife two of her sisters and I stayed at the Paradisus , From the moment we got there we were treated like royalty ! At check-in we were greeted by the extremely friendly staff as well as A welcome cocktail, Alejandro sat down with us to go over any dining reservations and anything he could do for us during...

 Report
Helpful?
Thank dank1044
East Northport, New York
Reviewed yesterday NEW

I have travelled to many all inclusive resorts in Mexico especially over the past twenty years and i have to say this one was the best. We recently stayed at the Paradisus Esmerelda resort over the Presidents week break and had a wonderful time-We have an almost 3 year old, so we stayed at the concierge building. This turned out...

 Report
Helpful?
Thank Gary L
Ottawa, Canada
Reviewed 2 days ago NEW

Our family (2 adults and a 19 and 25 year old) just returned from a blissful week at this grand Mexico hotel. Having had a positive experience at a sister hotel in the Dominican Republic, this resort also provided for a top notch vacation. With 1600 employees and 900 rooms the hotel featured stylish and spacious rooms each with an...

 Report
Helpful?
Thank Bruce H
Santa Clara, California
Reviewed 2 days ago NEW

Just came back from a week at La Esmeralda with my husband and two daughters, ages 10 and 12. We chose La Esmeralda because of the Trip Advisor reviews about their great service and food. Food in particular is one of the reasons I have usually avoided all inclusives because we like to get out and explore local restaurants when...

 Report
Helpful?
2Thank CAmaestra
Woodbury, New York
Reviewed 2 days ago NEW

We stayed at Paradisus Esmeralda for 6 days, 5 nights on the president's February break with 7 family members and our 2 1/2 year old grandson. We had amazing weather every day , bright and sunny. Our grandson loved the pirate ship kiddie pool with the slides. It was hard to get him out of the water !!! We also...

 Report
Helpful?
Thank ACOD2014
Reviewed 2 days ago NEWvia mobile

From the moment we got here we had the best experience and service. Alejandro from Club Melia showed us around and got us set up. We ended up joining Club Melia and will definitely be back for our 3rd vacation at Paradisus!!

 Report
Helpful?
Thank Matt S
Indianapolis, Indiana
Reviewed 2 days ago NEW

I traveled with my husband to this resort for the 2nd time, it was wonderful both times. The pools are beautiful but on the cold side. We stayed near the Sunrise Grill Pools each day. Eating hamburgers, ceviche and fish tacos by the pool is so great and so good. I also recommend the mango margaritas. The best server ever...

 Report
Helpful?
Thank afarmgirl1104
Brooklyn, New York
Reviewed 2 days ago NEW

We just returned from our vacation during President's week at La Esmeralda and we had a wonderful stay. I really would like to thank our family concierge staff Alan Valle for making our week comfortable and peaceful. My children are teens so we preferred the beach and the quieter pool without all the younger kids. My only complaint would be...

 Report
Helpful?
Thank lisamen22
Reviewed 2 days ago NEW

We stayed at Paradisus Playa Del Carmen La Esmeralda for 6 days in February 2017. It was so much fun for the whole family. We had 3 adults and 3 children (10 and under) that enjoyed every minute of our stay. We especially enjoyed lounging by the pirate and swim up bar pools with Anallely Hernandez as our waitress. Anallely...

 Report
Helpful?
Thank Theresa B
Lynbrook, New York
Reviewed 3 days ago NEW

We. Just came back from an excellent week at the paradisus la Esmeralda. We traveled with our 2 boys ages 2&3. We stayed on a one bedroom master suite and it was the perfect set up for us. Both my boys sleep in a full size bed and were able to adjust to sharing the king sized sleeper sofa which...

 Report
Helpful?
Thank dana d

5,358 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (4193)
Viewed
Dining (425)
Viewed
Pool/Beach Area (772)
Viewed
Room/Suite (450)
Viewed
View from Room (126)
Viewed
Hotel & Grounds (692)
Viewed
Family/Play Areas (120)
Viewed
Bathroom (75)
Viewed
Business Centre/Function Rooms (6)
Viewed
Other (1527)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (1104)
Viewed
Alberca de Habitaciones (14)
Viewed
Alberca Family Concierge (32)
Viewed
Alberca Principal (60)
Viewed
Amenities (113)
Viewed
Beach (27)
Viewed
Family Concierge Ocean View (113)
Viewed
Jr. Suite Swim Up (88)
Viewed
Master Suite Swim Up (106)
Viewed
One Beadroom Master Suite FC (153)
Viewed
One Beadroom Suite (100)
Viewed
One Beadroom Suite Ocean View (97)
Viewed
Dining (84)
Viewed
The Hotel (117)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (61)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (8)
Viewed
Pool/Beach Area (2)
Viewed
Family/Play Areas (5)
Viewed
View from Room (1)
Viewed
Business Centre/Function Rooms (5)
Viewed
Dining (12)
Viewed
Bathroom (3)
Viewed
Other (18)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
1.5 km away
Paradisus Playa del Carmen La Perla
Paradisus Playa del Carmen La Pe...
#19 of 211 in Playa del Carmen
7,745 reviews
15.6 km away
Iberostar Paraiso Maya
Iberostar Paraiso Maya
#5 of 11 in Playa Paraiso
4,626 reviews
4.4 km away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#3 of 211 in Playa del Carmen
2,777 reviews
Show Prices
Show Prices
Show Prices
3.8 km away
Playacar Palace
Playacar Palace
#17 of 211 in Playa del Carmen
4,066 reviews
6.4 km away
Iberostar Tucan Hotel
Iberostar Tucan Hotel
#40 of 211 in Playa del Carmen
6,211 reviews
1.4 km away
The Reef Coco Beach
The Reef Coco Beach
#105 of 211 in Playa del Carmen
3,397 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set on the beach and surrounded by mangrove trees, Paradisus Playa Del Carmen La Esmeralda is an all-inclusive four Diamond resort with its promise of all-inclusive fun and LUXExclusive experience designed with the entire family. All suites feature a private balcony or terrace and include air conditioning with climate control, free Wi-Fi, 24-hour room Service, cable TV service, Minibar, in-room safe, complimentary toiletries, bathrobes, living area with sofa and a coffee maker. Services for relaxation and pampering include a YHI Spa, a hair salon ($), Wedding services, tours/ticket assistance and a business center. World-class facilities including Family Concierge ($), Fitness, YHI Kids, Kids Zone, Kids Club, Baby Club, Game Room, Life enriching experience, Kids Pool. The resort offers 14 restaurants to choose from which are open daily. ... more   less 

Additional Information about Paradisus Playa Del Carmen La Esmeralda

Address: 5a Avenida Esquina Calle 112, Playa del Carmen 77719, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $422 - $1,324 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Playa Del Carmen La Esmeralda 4.5*
Number of rooms: 512
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, Prodigios Interactivos SA, Travelocity, Hotels.com and Jetsetter so you can book your Paradisus Playa Del Carmen La Esmeralda reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Playa Del Carmen La Esmeralda Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Esmeralda Riviera Maya, Mexico
Hotel Style:
#12 Family Hotel in Playa del Carmen
#17 Business Hotel in Playa del Carmen
#19 Top resorts Hotel in Playa del Carmen
#24 Spa Hotel in Playa del Carmen
#26 On the Beach Hotel in Playa del Carmen
#26 Romantic Hotel in Playa del Carmen
#26 Luxury Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Paradisus Playa Del Carmen La Esmeralda staff and other travellers.
945 questions
Ask a question

See all questions (945)

Questions? Get answers from Paradisus Playa Del Carmen La Esmeralda staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have a child/infant, the concierge building/service is worth the extra price”
 of 5 bubbles GaryL772, 27 Feb 2017 | Read review
“All rooms are fine and rarely noisy.”
 of 5 bubbles brucehW7997RC, 26 Feb 2017 | Read review
“Mangrove view is quiet”
 of 5 bubbles CAmaestra, 26 Feb 2017 | Read review
“Higher floors more quiet”
 of 5 bubbles ACOD2014, 26 Feb 2017 | Read review
“Ask for a room close to the main lobby AND near the pool if you want to be close to everything.”
 of 5 bubbles theresabC5354ZW, 26 Feb 2017 | Read review
5 of 5