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03/12/2017 04/12/2017
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    Paradisus Playa Del Carmen La Esmeralda

    5a Avenida | corner Calle 112, Playa del Carmen 77710, Mexico
    011 65 3158 4320
    Hotel website
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    03/12/2017 04/12/2017
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    TripAdvisor uses this information to find you the lowest prices for your stay.
    Savings alert: 29% below average rate

    The price you found is 29% lower than this hotel's average rate of US$402/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$429
    US$285
    SAVE US$144
    US$339
    US$429
    Traveller (4946)
    Room & Suite (1273)
    Pool & Beach (991)
    Paradisus Playa del Carmen La Perla
    9,181 reviews
    #21 of 212 hotels in Playa del Carmen
    0.1 km
     
    The Royal Playa del Carmen
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    Royal Service at Paradisus La Perla
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    Family Concierge at Paradisus La Esmeralda
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    Mahekal Beach Resort
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    Paraiso Azul's -Casa De Gopala
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    The Royal Haciendas All Suites Resort & Spa
    3,735 reviews
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    The Elements Oceanfront & Beachside Condo Hotel
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    #94 of 212 hotels in Playa del Carmen
    1.5 km
     
    Overview
    • Excellent72%
    • Very good19%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “family concierge” (1,164 reviews)
    “mole” (616 reviews)
    “kids zone” (251 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Paradisus Playa Del Carmen La Esmeralda
    Offers & Announcements: Up to 15% MeliáRewards
    Hotel deals
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (7,586)
    There are newer reviews for Paradisus Playa Del Carmen La Esmeralda
    See the most recent reviews
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    11 - 15 of 4,879 reviews

    Reviewed 5 days ago

    We returned late October for 8 nights in a Family Concierge room. We had some correspondence with the team before we arrived to fill in a pre arrival questionnaire which helped with some of the restaurant bookings for the first few days. We were able...More

    Thank UKTraveller2009
    Response from QD_Paradisus, Gerente at Paradisus Playa Del Carmen La EsmeraldaResponded 4 days ago

    Dear UKTraveller2009, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Paradisus Playa del Carmen. Paradisus with the eagerness to provide the best service we strive to have a recurring plan for renovations for...More

    Reviewed 5 days ago

    Second time at the hotel the first time being shortly after it opened overall the standard was still excellent. The positive are lovely resort, good selection of restaurants and bars and generally excellent service, only service disappointment was in Ibana twice (same server). All in...More

    1  Thank Sweetly-rd
    Response from QD_Paradisus, Gerente at Paradisus Playa Del Carmen La EsmeraldaResponded 4 days ago

    ear Sweetly-rd, We are glad that we once again met all your expectations, it is very rewarding to know that you have enjoyed every moment of your vacation at Paradisus Playa del Carmen. We appreciate your kind words directed to our devoted staff. Without any...More

    Reviewed 5 days ago

    I have reviewed this resort in another post, however I wanted to make a separate review of the Yhi Spa there. I had 2 massages there on my recent visit and also took the opportunity to avail myself of the other spa amenities including the...More

    Thank Mark S
    Response from QD_Paradisus, Gerente at Paradisus Playa Del Carmen La EsmeraldaResponded 4 days ago

    Dear Mark S, We appreciate you taking the time to write a review of your recent stay at Paradisus Playa del Carmen. ​ We are so proud to hear that you found our YHI Spa and Fitness Club which is perfect for guests needing relaxation...More

    Reviewed 6 days ago

    This is a lovely resort but anyone who thinks its an all inclusive has obviously never been to an actual all inclusive. If you don't upgrade to the Family Concierge or Royal Service package you get charged for room service, can't go to certain pools/restaurants/areas...More

    1  Thank KtotheL
    Reviewed 1 week ago

    Well maintained resort with a wide variety of good food and friendly staff. All of the restaraunts are well run and the food is excellent. Lots of options for daytime lounging either at the main pools with lots of action or tucked away in a...More

    Thank brogle
    Paradisus Playa del Carmen La Perla
    9,181 reviews
    #21 of 212 hotels in Playa del Carmen
    0.1 km
     
    The Royal Playa del Carmen
    16,517 reviews
    #13 of 212 hotels in Playa del Carmen
    2.5 km
     
    Royal Service at Paradisus La Perla
    261 reviews
    #24 of 212 hotels in Playa del Carmen
    0.3 km
     
    Family Concierge at Paradisus La Esmeralda
    147 reviews
    #104 of 212 hotels in Playa del Carmen
    0.2 km
     
    Mahekal Beach Resort
    2,841 reviews
    #28 of 212 hotels in Playa del Carmen
    1.9 km
     
    Paraiso Azul's -Casa De Gopala
    111 reviews
    #152 of 212 hotels in Playa del Carmen
    0.5 km
     
    The Royal Haciendas All Suites Resort & Spa
    3,735 reviews
    #46 of 212 hotels in Playa del Carmen
    1.7 km
     
    The Elements Oceanfront & Beachside Condo Hotel
    178 reviews
    #94 of 212 hotels in Playa del Carmen
    1.5 km
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free Parking
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$300 - US$1,305 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Green Hotel in Playa del Carmen
    • #12 Family Hotel in Playa del Carmen
    • #17 Top resorts Hotel in Playa del Carmen
    • #22 Spa Hotel in Playa del Carmen
    • #25 On the Beach Hotel in Playa del Carmen
    • #26 Luxury Hotel in Playa del Carmen
    • #26 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 488
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Travelocity, Hotwire, getaroom.com, HotelQuickly, Cheap Tickets, TripOnline SA and Cancelon so you can book your Paradisus Playa Del Carmen La Esmeralda reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Paradisus Playa Del Carmen La Esmeralda Hotel Playa Del Carmen ,
    • Paradisus Playa Del Carmen La Esmeralda Riviera Maya, Mexico
    Add Photo Photos
    Traveller (4946)
    Room & Suite (1273)
    Pool & Beach (991)
    Dining (603)
    Hotel & Grounds (2894)
    Family and Play Areas (134)
    Bathroom (91)
    Business Centre & Event Rooms (12)
    Nearby
    Family Concierge at Paradisus La Esmeralda
    147 reviews
    .23 km away
     
    Royal Service at Paradisus La Perla
    261 reviews
    .32 km away
     
    Paradisus Playa del Carmen La Perla
    9,181 reviews
    .14 km away
     
    Nearby Restaurants
    Passion by Martin Berasategui
    516 reviews
    .14 km away
    Bana Restaurant
    125 reviews
    .15 km away
    Mole
    107 reviews
    .10 km away
    La Vagabunda Fiesta
    206 reviews
    1.13 km away
    Nearby Attractions
    Playa Punta Esmeralda
    307 reviews
    .47 km away
    Calle Corazon
    47 reviews
    .61 km away
    Arrendadora Turistica Noa
    10 reviews
    .95 km away
    Centro Ceremonial Kohunlich
    10 reviews
    1.22 km away
    Ask a question
    Questions & Answers
    WorldTravelers5555
    17 November 2017|
    AnswerShow all 2 answers
    Response from Jennifer F | Reviewed this property |
    You have to pay. I don't recall how much.
    0
    Votes
    katrinachow
    17 November 2017|
    Answer
    Response from Jennifer F | Reviewed this property |
    No pull out couch, but I had my 5 year old sleep on the couch and the 2 year old in a pack in play. The suites are pretty big so we didn't feel cramped.
    0
    Votes
    esgordon
    13 November 2017|
    AnswerShow all 2 answers
    Response from QD_Paradisus | Property representative |
    Dear esgordon, Thank you for contacting Paradisus Playa del Carmen. We are very glad to be your host for your upcoming trip! Please contact to paradisus.playadelcarmen@meliacom and my colleagues will assist you with... More
    0
    Votes
    Google Translation
    Room Tips
    "Swim up 1 bedroom Family Concierge room"
    Read review
    "3rd floor rooms have no roof on balcony"
    Read review
    "Book La Perla if you don't like screaming kids!"
    Read review
    "I loved Family Concierge"
    Read review
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