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Hacienda Paradise Boutique Hotel by Xperience Hotels

1,467 reviews
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Traveller (528)
Room & Suite (301)
Pool & Beach (226)
Overview
  • Excellent67%
  • Very good26%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“yogurt”(40 reviews)
“reina roja”(11 reviews)
“master suite”(22 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3.5 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,467)Write a Review
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All reviewsyogurtreina rojamaster suitebeach clubscontinental breakfastlocation is greatnice bathroombeach towelstwo blocksfifth avenueair conditionersmall poolevery morningceiling fanrooms were very cleanour honeymooncancun airport
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581 - 585 of 707 reviews
Reviewed 5 March 2010

My husband and I planned a short, spur-of-the-moment getaway just 5 weeks prior to our arrival in Playa. We wanted a total escape: low key and quiet; just give me a beach chair, a margarita and temperatures above 70 degrees. Maybe it was the fact...More

Thank jdv913
Response from CynthiaHernandez, Relaciones Publicas at Hacienda Paradise Boutique Hotel by Xperience HotelsResponded 16 March 2010

Dears, first of all, thank you for the time you spent to post a review about our hotel. We take very seriously our guest´s suggestions and would therefore like to assure you that we will bare in mind that one referring to the towels and...More

Reviewed 28 February 2010

The Hacienda Paradise is well located off of Quinta Avenida, the main drag in Playa. The rooms are clean, and the hotel is staffed by friendly people. The included breakfast buffet was good. We had a room with a balcony that overlooked the pool, which...More

Thank romney1138
Reviewed 27 February 2010

My girlfriend and I recently stayed at the Hacienda Paradise and it certainly lived up to the lofty praise. Upon our arrival (after a lengthy in flight delay during our trip down to Playa) Eber, the bartender extraordinaire, fixed us what would end up being...More

1  Thank Randolf_Terwilliger
Reviewed 23 February 2010

A couple of blocks from the beach, this is a quiet, cozy, hotel with friendly and attentive employees. It was my first time to Playa del Carmen and I didn't make the reservations, so I had no expectations. I stayed in the master suite, which...More

Thank jenulistk
Reviewed 21 February 2010

My husband and I stayed at Hacienda Paradise for our honeymoon in February 2010. We knew that we did not want the all-inclusive experience so that we could explore as much of Playa as possible. We also needed a good value, and this hotel was...More

Thank SouthwestLover21
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Restaurant
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Outdoor pool
Details
Price range
US$72 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Playa del Carmen
#29 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$72 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Playa del Carmen
#29 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (528)
Room & Suite (301)
Pool & Beach (226)
Dining (65)
Amenities (15)
Family and Play Areas (3)
Questions & Answers
Ask a question
Clare H
16 January 2018|
AnswerShow all 2 answers
Response from Tanya T | Reviewed this property |
better take taxi to the ferry. its a good 20 min walk and if done with suitcases in that weather its not so pleasant. taxis are cheap and you can order one from the hotel too. i think its allways bussy there )
1
Vote
dygj225
28 December 2016|
Answer
Response from Steven J | Reviewed this property |
The rates are very reasonable
0
Votes
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Room Tips
"There is no elevator so ask for first level if you don't like stairs."
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"Try to book room far from the street and in upper floors if possible."
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"my room on first floor was adjacent to a main road, but didn't feel overtly noisy once both room doors..."
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"Facing the front desk I thought the rooms to the left were quieter."
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