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Hacienda Paradise Boutique Hotel by Xperience Hotels

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Traveller (534)
Room & Suite (301)
Pool & Beach (226)
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Overview
  • Excellent67%
  • Very good26%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“yogurt”(40 reviews)
“reina roja”(12 reviews)
“master suite”(22 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Reviews (1,487)
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459
191
37
13
11
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All reviewsyogurtreina rojamaster suitecontinental breakfastlocation is greatnice bathroombeach towelstwo blocksfifth avenuesmall poolevery morningceiling fanrooms were very cleanour honeymooncancun airportmexicoconcierge
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601 - 605 of 711 reviews
Reviewed 8 February 2010

Well, all said in the title really! It's a couple of blocks from the beach, which is probably the only negative point although most hotels in Playa are a couple of blocks off the beach. When I go back to Playa, i will definitely stay...More

Thank jrenck
Reviewed 7 February 2010

My wife and I just returned from a 10 day stay at Hacienda Paradise. It's ratings on TA was a major reason for our decision. We weren't disappointed. Their motto is "infinite hospitality" and they stand up to their motto. The staff, from top to...More

Thank Great_Dane23
Reviewed 7 February 2010

We thoroughly enjoyed staying here and will be returning for a furher week there in late February. The concierge Jorge was excellent and helpful, front desk staff were delightful and so were the restaurant and cleaning staff. Breakfasts were very good with fresh fruit salad...More

Thank kitesurfertoo
Reviewed 4 February 2010

I stayed at this hotel with a friend after a conference we both attended in november 2009. The staff were absolutely lovely and incredibly helpful with our many requests and questions. As we only had 3 nights here we wanted to get the most out...More

1  Thank pokeythescientist
Reviewed 2 February 2010

First, I'll start with the issue: I booked the room online for 5 nights through their website. It was all paid for upfront. When I arrived, they didn't have confirmation of my reservation! Even after I showed them the printout, I was simply given a...More

1  Thank Vanessa T
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Outdoor pool
Details
Price range
US$65 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Playa del Carmen
#29 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$65 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Playa del Carmen
#29 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (534)
Room & Suite (301)
Pool & Beach (226)
Dining (65)
Amenities (15)
Family and Play Areas (3)
Questions & Answers
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Clare H
16 January 2018|
AnswerShow all 5 answers
Response from Tanya T | Reviewed this property |
better take taxi to the ferry. its a good 20 min walk and if done with suitcases in that weather its not so pleasant. taxis are cheap and you can order one from the hotel too. i think its allways bussy there )
1
Vote
dygj225
28 December 2016|
Answer
Response from Steven J | Reviewed this property |
The rates are very reasonable
0
Votes
Room Tips
"There is no elevator so ask for first level if you don't like stairs."
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"Try to book room far from the street and in upper floors if possible."
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"my room on first floor was adjacent to a main road, but didn't feel overtly noisy once both room doors..."
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"Facing the front desk I thought the rooms to the left were quieter."
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