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24/12/2017 25/12/2017
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    Viceroy Riviera Maya

    Playa Xcalacoco Frac 7, Playa del Carmen 77710, Mexico
    011 52 984 877 3000
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    24/12/2017 25/12/2017
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    US$1,235
    US$1,155
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    Traveller (1233)
    Room & Suite (441)
    Pool & Beach (291)
    Overview
    • Excellent80%
    • Very good12%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “outdoor shower” (192 reviews)
    “plunge pool” (165 reviews)
    “ikal del mar” (78 reviews)
    Free Wifi
    Free Parking
    Breakfast Available
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Viceroy Riviera Maya
    Special Offer: 35% Off + Daily Breakfast
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,181)
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    11 - 15 of 1,083 reviews

    Reviewed 4 weeks ago

    We spent 5 nights at Viceroy Riviera Maya earlier this month and were delighted with the experience. The villa was fabulous, and although dining costs were high, the quality of food and drink was superb. The real standout experience, though, was the thoughtful and kind...More

    Thank Noelle L
    Response from VICEROYRM, Director General at Viceroy Riviera MayaResponded 3 weeks ago

    Dear Noelle L, Thank you for taking the time to write your experience at Viceroy Riviera Maya, we are delighted and overwhelmed with your heartwarming review. It gives us an immense sense of satisfaction to learn your feelings about our jungle retreat and that you...More

    Reviewed 4 weeks ago

    From the greeting by Eduardo to our Mayan Blessing, to the magical landscape they have created in the rainforest, to our unbelievable villa with a private plunge pool, the Viceroy is beyond our wildest dreams of a vacation experience. The guest service by Pepe, Roger,...More

    Thank seacaptain539
    Response from VICEROYRM, Director General at Viceroy Riviera MayaResponded 3 weeks ago

    Dear seacaptain539 Thank you for contributing a review of your recent stay at the Viceroy Riviera Maya. We value all feedback from our guests as it assists us in improving our services and understanding where we stand in the eyes of our dear guests. Eduardo,...More

    Reviewed 7 November 2017

    From the very start we were incredibly impressed with the Viceroy. From our welcome tour and ritual Mayan welcome with Eduardo to the beautiful meal at La Marea and absolutely everything between the property and service were spot on. The rooms themselves were stunning and...More

    1  Thank Ashley B
    Response from VICEROYRM, Director General at Viceroy Riviera MayaResponded 5 weeks ago

    Dear Ashley B Thank you so much for taking the time to leave us your valuable feedback. I am happy to read you enjoy so much your stay and service received from our attentive staff. We also appreciate the constructive comments about the lightling, as...More

    Reviewed 7 November 2017 via mobile

    We just got back from Mexico-Playa del Carmen. We had a wonderful vacation in Viceroy Riviera Maya. We were staying in one of their luxury villa's with our own private swimmingpool, rainshower, terras in the shadow ... there was airco, a bar, tv, free wifi,...More

    Thank Valerie V
    Response from VICEROYRM, Director General at Viceroy Riviera MayaResponded 5 weeks ago

    Dear Valerie V I would like to take this opportunity to thank you for choosing Viceroy Riviera Maya and for taking time to give us your valuable comments. We are truly delighted to hear that you enjoyed the stay with us. I have shared this...More

    Reviewed 5 November 2017

    This place was so amazing! We went for our daughter's wedding and everything was so perfect the weather was even perfect which we didn't expect the staff was amazing they knew you by name but they treated you royally and everyone was there serving you...More

    Review collected in partnership with this hotel
    Thank durayel2017
    Response from VICEROYRM, Director General at Viceroy Riviera MayaResponded 5 weeks ago

    Dear durayel2017 Thank you for giving us your comments, I appreciate that you have taken the time to write about your recent stay. We are very happy to hear you have a great experience at our jungle paradise. I thank you for choosing to stay...More

    Grand Velas Riviera Maya
    3,325 reviews
    #3 of 213 hotels in Playa del Carmen
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    Paradisus Playa del Carmen La Perla
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    Paradisus Playa Del Carmen La Esmeralda
    7,701 reviews
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    2.9 km
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$486 - US$1,527 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Spa Hotel in Playa del Carmen
    • #9 Top resorts Hotel in Playa del Carmen
    • #11 Luxury Hotel in Playa del Carmen
    • #12 On the Beach Hotel in Playa del Carmen
    • #23 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 41
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, MrandMrsSmith, Hotels.com, getaroom.com, Travelocity, HotelsforEveryone, Hotwire, Cancelon, HotelQuickly, Evoline ltd and TripOnline SA so you can book your Viceroy Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Viceroy Riviera Maya Hotel Playa Del Carmen ,
    • Tides Riviera Maya Hotel ,
    • Tides Riviera Maya Resort ,
    • Ikal Del Mar ,
    • Viceroy Riviera Maya Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (1233)
    Room & Suite (441)
    Pool & Beach (291)
    Dining (170)
    Hotel & Grounds (652)
    Bathroom (31)
    Business Centre & Event Rooms (3)
    Family and Play Areas (1)
    Nearby
    Nearby HotelsSee all 213 hotels in Playa del Carmen
    Paradisus Playa Del Carmen La Esmeralda
    7,701 reviews
    2.93 km away
     
    Grand Velas Riviera Maya
    3,325 reviews
    1.48 km away
     
    Paradisus Playa del Carmen La Perla
    9,296 reviews
    3.06 km away
     
    Azul Beach Resort The Fives Playa Del Carmen
    6,885 reviews
    .09 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    stephaniebrown3
    16 November 2017|
    AnswerShow all 4 answers
    Response from VICEROYRM | Property representative |
    Dear stephaniebrown3, Thank you for contacting us! How are you? We are thrilled to know you selected us to be a part of such an important celebration, thank you! Regarding your questions, yes, all of our villas have a... More
    0
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    Google Translation
    jenniferjmdo
    2 November 2017|
    AnswerShow all 2 answers
    Response from VICEROYRM | Property representative |
    Dear jenniferjmdo, Thank you for contacting us! How are you today? We do have a two level villa where in the bottom floor we can accomodate a queen size bed for more comfort. Should you have any further questions please... More
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    Uri N
    25 October 2017|
    AnswerShow all 4 answers
    Response from VICEROYRM | Property representative |
    Dear Uri N, Thank you for contacting us! How are you today? For the moment, the hotel does not provide water activities like the ones you ask. We do have available snorkeling kit for our guest to use while at the... More
    0
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    Google Translation
    Room Tips
    "Rooms further away from the beach offer the most privacy."
    Read review
    "All standalone, private villas set in a forest. None are more than a 5 minute walk to the beach, main pool..."
    Read review
    "Villas either beachfront or closer to the pool are best"
    Read review
    "Any Villa is perfect! Ocean view is not as private as a luxury villa."
    Read review
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