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    Viceroy Riviera Maya

    Playa Xcalacoco Frac 7, Playa del Carmen 77710, Mexico
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    08/10/2017 09/10/2017
    US$429
    US$429
    US$429
    Traveller (1183)
    Room & Suite (439)
    Pool & Beach (285)
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    Overview
    • Excellent80%
    • Very good12%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “outdoor shower” (184 reviews)
    “plunge pool” (162 reviews)
    “ikal del mar” (78 reviews)
    Free Wifi
    Free Parking
    Breakfast Available
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Viceroy Riviera Maya
    Special Offer: 35% Off + Daily Breakfast
    Hotel packages
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,148)
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    411 - 415 of 1,055 reviews

    Reviewed 29 November 2014

    I stayed at this beautiful resort in May for 4 days and enjoyed my time there. The room I had was one of the ocean front with a private pool and it was worth every single penny. The pool was beautiful and clean, I had...More

    3  Thank elainak
    Response from VICEROYRM, General Manager at Viceroy Riviera MayaResponded 15 January 2015

    Dear elainak, It was with great pleasure that I read your review about your recent stay at Viceroy Riviera Maya and I was delighted to see from your feedback that you enjoyed all aspects of the resort from our facilities to the food to the...More

    Reviewed 27 November 2014 via mobile

    Fantastic romantic getaway What an amazing place for a long weekend!!! We had a fantastic time......Room was amazing, private pool was a great add, service was outstanding and the food was very good......... We will definitely go back!!!More

    Thank Basak E
    Response from VICEROYRM, General Manager at Viceroy Riviera MayaResponded 15 January 2015

    Dear Basak E, It is a real pleasure to read your comment regarding your recent visit at Viceroy Riviera Maya. Thank you for these wonderful compliments, we are glad to read that your enjoyed all the details we put together to make your stay a...More

    Reviewed 26 November 2014

    Each year my husband I celebrate the anniversary of our first meeting. This year, for our 24th, we wanted to do something really special. My husband booked the Viceroy through American Express, telling them it was an anniversary trip. Well, they pulled out all the...More

    1  Thank Anita R
    Response from VICEROYRM, General Manager at Viceroy Riviera MayaResponded 15 January 2015

    Dear Anita R, I thank you for your kind comments and for taking the time to post your review. The sentiments regarding your experience were uplifting to read. I greatly appreciate your comments as we do rely on the feedback from our guests to point...More

    Reviewed 23 November 2014

    Although it has been several months since our holiday at this resort we continue to equate our stay at the Viceroy to everything and everyplace else, and almost nothing comes close. First and foremost, the staff at this hotel is AMAZING!!!! Everyone is extremely dedicated,...More

    Thank From08534
    Response from VICEROYRM, General Manager at Viceroy Riviera MayaResponded 28 November 2014

    Dear From08534, Thank you very much for this great review. Is never too late to share your experience! We are delighted to hear that you have enjoyed your stay with us so much, also thank you for the great comments about our staff. We appreciate...More

    Reviewed 20 November 2014

    From the moment we arrived, Daniella, welcomed us to Viceroy. We stayed in Villa no 12. We loved the heated plunge pool (temperature can be adjusted), the outdoor shower was wonderful. Most importantly the beds and pillows were super comfortable. Not too hard, not too...More

    1  Thank GregLynn M
    Response from VICEROYRM, General Manager at Viceroy Riviera MayaResponded 28 November 2014

    Dear GregLynn M, Thank you for taking the time to post a review following your recent stay with us. I sincerely appreciate that you mentioned the product and facilities within the resort that you enjoy and find so appealing, particularly the service provided by our...More

    Occidental at Xcaret Destination
    12,908 reviews
    #71 of 211 hotels in Playa del Carmen
     
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    Azul Beach Resort The Fives Playa Del Carmen
    6,520 reviews
    #59 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Breakfast Available
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$424 - US$998 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Spa Hotel in Playa del Carmen
    • #8 Top resorts Hotel in Playa del Carmen
    • #9 Luxury Hotel in Playa del Carmen
    • #10 On the Beach Hotel in Playa del Carmen
    • #23 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 41
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Travelocity, Booking.com, Hotwire, Cheap Tickets, HotelsforEveryone, TripOnline SA, Cancelon, HotelQuickly, Evoline ltd and getaroom.com so you can book your Viceroy Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Viceroy Riviera Maya Hotel Playa Del Carmen ,
    • Tides Riviera Maya Hotel ,
    • Tides Riviera Maya Resort ,
    • Ikal Del Mar ,
    • Viceroy Riviera Maya Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (1183)
    Room & Suite (439)
    Pool & Beach (285)
    Dining (170)
    Hotel & Grounds (610)
    Bathroom (31)
    Business Centre & Event Rooms (3)
    Family and Play Areas (1)
    Nearby
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    3.34 km away
     
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    2.20 km away
     
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    .09 km away
     
    Fairmont Mayakoba
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    Ask a question
    Questions & Answers
    greenville_girl
    23 September 2017|
    Answer
    Response from dallasprincess | Reviewed this property |
    Yes one of the two is enclosed (the more formal restaurant) we didn't try while we were there. The second one is by the pool and overlooks the beach and is outside.
    1
    Vote
    Kelly J
    28 August 2017|
    Answer
    Response from VICEROYRM | Property representative |
    Dear Kelly J, Thank you for contacting us! How are you today? Regarding your questions, the Ironman event will be held in Cozumel, Cozumel is an island right infront of Playa del Carmen. If you choose to stay with us it... More
    0
    Votes
    Google Translation
    InspiredPDX
    14 August 2017|
    AnswerShow all 3 answers
    Response from VICEROYRM | Property representative |
    Hello again! Very easy! you can let our front desk know you will be going to town and tha you will like us to call a taxi for you. The drive to town, restaurants and 5th avenue are in the same area therefore it will be no... More
    0
    Votes
    Google Translation
    Room Tips
    "Get a room close to the restaurant and pool"
    Read review
    "few rooms in the beach, but even without the sea view they are all nice"
    Read review
    "Don't get the rooms near the pool, they lack some privacy."
    Read review
    "Optimal room choice are villas 61-65 which are away from the (sometimes) noisy neighbour hotel and nicely..."
    Read review
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