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    Viceroy Riviera Maya

    Playa Xcalacoco Frac 7, Playa del Carmen 77710, Mexico
    Hotel website
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    Best prices for your stay
    03/09/2017 04/09/2017
    Savings alert: 10% below average rate

    The price you found is 10% lower than this hotel's average rate of US$382/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$520
    US$344
    SAVE US$176
    US$405
    US$405
    Traveller (1169)
    Room & Suite (438)
    Pool & Beach (282)
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    Overview
    • Excellent79%
    • Very good13%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “outdoor shower” (182 reviews)
    “plunge pool” (161 reviews)
    “ikal del mar” (78 reviews)
    Free Wifi
    Free Parking
    Breakfast Available
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Viceroy Riviera Maya
    Special Offer: 35% Off + Daily Breakfast
    Hotel packages
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    Sandos Caracol Eco Resort
    12,650 reviews
    #84 of 211 hotels in Playa del Carmen
     
    Azul Beach Resort The Fives Playa Del Carmen
    6,354 reviews
    #56 of 211 hotels in Playa del Carmen
     
    Occidental at Xcaret Destination
    12,598 reviews
    #70 of 211 hotels in Playa del Carmen
     
    Banyan Tree Mayakoba
    2,081 reviews
    #3 of 211 hotels in Playa del Carmen
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,128)
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    There are newer reviews for Viceroy Riviera Maya
    See the most recent reviews

    421 - 425 of 1,037 reviews

    Reviewed 4 September 2014

    My boyfriend and I recently stayed for a long weekend and had a wonderful experience at the resort. The villa was beautiful and we loved the private plunge pool and outdoor shower. And the location on the beach is unbeatable. But what really made our...More

    Thank jasoncouv
    Response from VICEROYRM, General Manager at Viceroy Riviera MayaResponded 26 November 2014

    Dear jasoncouv, Thank you so much for sharing your recent experience with us, we are very happy to read that you enjoyed our facilities and services provided by our team of dedicated members. We value your comments which are shared with all and look forward...More

    Reviewed 3 September 2014

    Very nice romantic hotel in playa del Carmen. Rooms were awesome. Beach is outstanding as well as the service. Would love to go back. Be sure to try yoga on the beach pavilion. This place is very quiet and wonderful.More

    Thank CART339
    Response from VICEROYRM, General Manager at Viceroy Riviera MayaResponded 26 November 2014

    Dear CART339, Thank you for giving us your comments about your recent stay and for posting on Trip Advisor. We are pleased to know that you had enjoyed your stay at Viceroy Riviera Maya and glad that you were extremely delighted with the service provided...More

    Reviewed 31 August 2014 via mobile

    I have done my homework on best honeymoon spots and destinations, this hotel by far has the best deal. 24/7 butler, pool in your villa, the hotel is a jungle, the spa is outstanding, and the food was amazing. Do not hesitate taking this hotel,...More

    1  Thank Salman N
    Response from VICEROYRM, General Manager at Viceroy Riviera MayaResponded 26 November 2014

    Dear Salman N, Thank you for taking the time to post a review on TripAdvisor. It was pleasing to read that you loved the service and attention to detail. It was also lovely to hear your comments about the spa and particularly about our team....More

    Reviewed 31 August 2014

    We stayed for 3 nights earlier this month in Villa 56. Although it is called an "ocean view" villa, it really is an Ocean glimpse. The resort is amazing and the service, generally outstanding. Special mention to Pepe at the pool bar/restaurant for always keeping...More

    Thank queenhotcheapsuit
    Response from VICEROYRM, General Manager at Viceroy Riviera MayaResponded 26 November 2014

    Dear queenhotcheapsuit, Thank you for recently taking the time in posting a review in TripAdvisor following your 3-night stay in Viceroy Riviera Maya. It will be my pleasure to share your comments with my colleagues, as they will no doubt be delighted to know that...More

    Reviewed 31 August 2014

    Driving to the resort feels a little like heading to a beach that only a few know about. It was exclusive without being stuffy and service is approachable but on point. The spa treatments were incredible and the grounds are stunning. Our room was a...More

    Thank Jason T
    Response from VICEROYRM, General Manager at Viceroy Riviera MayaResponded 26 November 2014

    Dear Jason T, We would like to thank you for writing such a positive review on Tripadvisor! Thank you for recognizing the privacy and amenities of our Villas, our attentive staff and great service. We will make sure that your comments are shared throughout the...More

    Sandos Caracol Eco Resort
    12,650 reviews
    #84 of 211 hotels in Playa del Carmen
     
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    #56 of 211 hotels in Playa del Carmen
     
    Occidental at Xcaret Destination
    12,598 reviews
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    Banyan Tree Mayakoba
    2,081 reviews
    #3 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$466 - US$934 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Top resorts Hotel in Playa del Carmen
    • #9 Spa Hotel in Playa del Carmen
    • #12 On the Beach Hotel in Playa del Carmen
    • #12 Luxury Hotel in Playa del Carmen
    • #23 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 41
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Hotels.com, Expedia, Cancelon, Hotwire, Agoda, Cheap Tickets, TripOnline SA, HotelsforEveryone, getaroom.com, Evoline ltd and HotelQuickly so you can book your Viceroy Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Viceroy Riviera Maya Hotel Playa Del Carmen ,
    • Tides Riviera Maya Hotel ,
    • Tides Riviera Maya Resort ,
    • Ikal Del Mar ,
    • Viceroy Riviera Maya Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (1169)
    Room & Suite (438)
    Pool & Beach (282)
    Dining (168)
    Hotel & Grounds (602)
    Bathroom (31)
    Business Centre & Event Rooms (3)
    Family and Play Areas (1)
    Nearby
    Occidental at Xcaret Destination
    12,598 reviews
    3.34 km away
     
    Sandos Caracol Eco Resort
    12,650 reviews
    .72 km away
     
    Banyan Tree Mayakoba
    2,081 reviews
    2.20 km away
     
    Azul Beach Resort The Fives Playa Del Carmen
    6,354 reviews
    .09 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    InspiredPDX
    14 August 2017|
    AnswerShow all 3 answers
    Response from VICEROYRM | Property representative |
    Hello again! Very easy! you can let our front desk know you will be going to town and tha you will like us to call a taxi for you. The drive to town, restaurants and 5th avenue are in the same area therefore it will be no... More
    0
    Votes
    Google Translation
    InspiredPDX
    14 August 2017|
    AnswerShow all 4 answers
    Response from VICEROYRM | Property representative |
    Dear InspiredPDX, Thank you for contacting us! how are you today? The condition of our beach significantly depends on the weather, today and in the past few days it has been just perfect! warm, humid, refreshing breeze... More
    0
    Votes
    Google Translation
    bradsamkatie
    12 June 2017|
    AnswerShow all 4 answers
    Response from VICEROYRM | Property representative |
    Dear bradsamkatie, Thank you for contacting us! How are you today? Yes we do have a fitness center on property. Should you have any further questions please let us know. Warmest regards, ViceroyRM
    0
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    Google Translation
    Room Tips
    "Beachfrontvilla's are superb but less secluded than the luxury villa's. Luxury villa's are..."
    Read review
    "Honestly, it's so private, I have no idea what the other rooms mite have been like"
    Read review
    "I would not get a beach front view; they are not private"
    Read review
    "Rooms away from the beach have the most privacy"
    Read review
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