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The rooms were clean and smelled like a spa. The rooftop pool was beautiful. This hotel is in the heart of playa del Carmen walking distance to everything. The staff was friendly and helpful. The free breakfast was great! I left full every morning. It...More
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This place will not disappoint. Great great staff. Hectors kitchen staff was awesome. Loved the Birthday breakfast brownie too. The roof top staff is awesome as well. Great customer service all the way around. Loved Sandra Lopez she was super helpful and went out of...More
2 Thank A TripAdvisor Member
Response from JorgeSald, Director de Recepción at The Palm at PlayaResponded 6 October 2017
Thank you for your opinion and give to us your trust in our services and products, that is the most important to us.
We are glad to read your preference and wonderful comments regarding our property and the staff, we are always pleasant to...More
Before going into detail I have to say that we had 7 nights at The Palm at Playa and there were several pros and cons. We were 6 persons with 3 rooms which made it possible for us to compare the experiences we made.
We recently Stayed at the Palm for 5 days 4 nights and we loved it! Perfect location and close to the beach. Unique and calm ambience with a mixture of old and new architecture coupled with a jungle courtyard garden. Jorge Saldaña and Miguel Estrada...More
My girlfriend and I recently stayed at the Palm and had a awesome time. The rooftop pool and bar was awesome and the staff was great - Fernando and the crew at the rooftop were super friendly and helped us find all the good spots...More