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The Palm at Playa

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Traveller (998)
Room & Suite (384)
Pool & Beach (270)
Ratings and reviews
Travellers' Choice2018 Winner
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“rooftop pool”(166 reviews)
“loft room”(25 reviews)
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What's included
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Suites
Rooftop Bar
Fitness centre
Concierge
Spa
4 Star Hotel
For a boutique hotel in central Playa del Carmen, The Palm at Playa goes beyond the typical hospitality by offering the true lifestyle-beach character. With an accurate service, contemporary-beach design and a superb location by the "5ta Avenida", the town's most vibrant area, The Palm...
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Location and contact
Calle 8 Norte entre 5ta Avenida y 10ma | Manzana 29, Lote 5 Centro, Playa del Carmen 77710, Mexico
19 km to Cozumel Airport
350 restaurants are within a 0.5 km radius
7.0 km from Xcaret Park
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,886)
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939 results
Traveller rating
677
182
43
24
13
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677
182
43
24
13
Show reviews that mention
All reviewsrooftop poolloft roomincluded breakfasttravel conciergefacing the streetrestaurant downstairsdouble showerhotel restaurantalfredochilaquilesthe location is perfectamazing hotellounge areabars and restaurantsyogurtspecial thankshector
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1 - 5 of 939 reviews
Reviewed yesterday via mobile

A few years ago my husband and I fell in love with Playa del Carmen and have often come here (2x a year). I have stayed in numerous hotels in the area as well as Cancun. We are frequent travelers and have stayed in numerous...More

Thank Imeldita22
Reviewed 4 days ago

This hotel is perfectly located, walking distance from 5th avenue and the beach. The rooms were perfect! All the employees were awesome, specially Concierge Sandra Lopez and Rosy Cordova. We had a lovely experience. We would definitely recommend this place. Its a little expensive, but...More

Thank Araly G
Reviewed 6 days ago

The hotel was clean and modern. The rooms were spacious and airy. You can’t beat the location. It’s a block away from the beach and in the center of 5th Ave. Lots of restaurants, shops and clubs...footsteps away. My husband and I had our room...More

Review collected in partnership with this hotel
Thank Shaundra F
Reviewed 1 week ago

nice and clean. In the center of town. Quiet. Bathroom was nice and huge. Only problem was the wifi did not workout first because it was on an unsecured network. Once that was fixed there was no problem.

Review collected in partnership with this hotel
Thank 256carlo
Reviewed 1 week ago

The Palm is a nice place. My wife and I went there for a chance to get away from the kids. They are quite hospitable. The room was nice. The rooftop pool is nice and the restaurant is above average. We really liked the ceviche....More

Thank Brian C
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Airport Transportation
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Adult pool
Outdoor pool
Details
Price range
US$119 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Luxury Hotel in Playa del Carmen
#67 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$119 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Luxury Hotel in Playa del Carmen
#67 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (998)
Room & Suite (384)
Pool & Beach (270)
Dining (177)
Amenities (86)
Family and Play Areas (17)
Business Centre & Event Rooms (7)
Questions & Answers
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FW86
20 May 2018|
AnswerShow all 2 answers
Response from MiguelGEs | Property representative |
Sorry Ms., is only for adults.
1
Vote
Google Translation
Lisyl4
29 January 2018|
Answer
Response from D24789 | Reviewed this property |
Yes but very limited English channels. CNN, Fox, ABC, NBC, VH1 and some cartoon networks. Feeds for most channels are out of Miami area.
0
Votes
NiskyNapar
24 January 2018|
AnswerShow all 5 answers
Response from Mor M | Reviewed this property |
‫Not that I remember ‬
0
Votes
Google Translation
Room Tips
"higher rooms are closer to the rooftop bar (noise). Corner rooms have terrace and large living room."
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"5 is dollars a day except the last day because we forgot 😬"
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"Very well equiped"
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"Clean, clean, clean and spacious. Very comfortable accommodations."
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