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We arrived to such a warm welcome at the hotel and the staff have been nothing other than incredibly friendly and helpful during our whole stay. Sandra downstairs is there to help with all our little problems, Saul at the restaurant is the best and...More
This place will not disappoint. Great great staff. Hectors kitchen staff was awesome. Loved the Birthday breakfast brownie too. The roof top staff is awesome as well. Great customer service all the way around. Loved Sandra Lopez she was super helpful and went out of...More
Thank A TripAdvisor Member
Response from JorgeSald, Director de Recepción at The Palm at PlayaResponded 6 October 2017
Thank you for your opinion and give to us your trust in our services and products, that is the most important to us.
We are glad to read your preference and wonderful comments regarding our property and the staff, we are always pleasant to...More
From the first step inside the open foyer, we were greated and treated with friendly respect and an obvious desire to please. The loft room is spacious, with a great balcony. The restaurant serves a very good breakfast with service that lacked nothing. Hector, Saul,...More
This place is great, the rooms a re very roomy, the staff very helpful, includes a delicious breakfast in the morning, is in the best location ever, great clubs, bars and restaurants very close by, if not across the street. And the rooftop, just amazing,...More
I liked the hotel very much and the rooftop pool. There you can order cocktails which will be brought to you by the employees. The hotel restaurant was nice and delivered good breakfast. The rooms were very pretty and were cleaned well. The parking garage...More
US$124 - US$374 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#18 Luxury Hotel in Playa del Carmen
#67 Romantic Hotel in Playa del Carmen
Number of rooms
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Yucatan Peninsula >
Quintana Roo >
Riviera Maya >
Playa del Carmen
Also Known As
The Palm At Playa Playa Del Carmen, Riviera Maya, Mexico
We have just co,e back from a 10 night stay and are a couple who are late 40's. Definitely caters for all ages and you would fit in fine. Great staff, rooms at the front of the hotel can be noisy due to the close proximity... More
We have just co,e back from a 10 night stay and are a couple who are late 40's. Definitely caters for all ages and you would fit in fine. Great staff, rooms at the front of the hotel can be noisy due to the close proximity to 5th avenue. We had a room at the back and it was great slept like a log in the super comfy beds! Would definitely stay again, staff are amazing!