We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
26/11/2017 27/11/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    The Palm at Playa

    Calle 8 Norte entre 5ta Avenida y 10ma | Manzana 29, Lote 5 Centro, Playa del Carmen 77710, Mexico
    011 52 33 5350 8702
    Hotel website
    Save
    Lowest prices for your stay
    26/11/2017 27/11/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
     17 people are viewing this hotel
    US$154
    US$154
    US$154
    Traveller (812)
    Room & Suite (345)
    Storyboard
    Illusion Boutique Hotel by Xperience Hotels
    1,545 reviews
    #49 of 212 hotels in Playa del Carmen
    0.1 km
     
    Hotel Lunata
    374 reviews
    #88 of 212 hotels in Playa del Carmen
    0.10 km
     
    Los Itzaes Hotel
    158 reviews
    #95 of 212 hotels in Playa del Carmen
    0.09 km
     
    The Carmen Hotel
    475 reviews
    #8 of 212 hotels in Playa del Carmen
    0.2 km
     
    Hotel Cielo
    866 reviews
    #10 of 212 hotels in Playa del Carmen
    0.2 km
     
    Magic Blue Hotel
    699 reviews
    #52 of 212 hotels in Playa del Carmen
    0.2 km
     
    Hotel El Punto
    352 reviews
    #142 of 212 hotels in Playa del Carmen
    0.07 km
     
    La Pasion Hotel Boutique by Bunik
    1,275 reviews
    #17 of 212 hotels in Playa del Carmen
    0.2 km
     
    Overview
    • Excellent77%
    • Very good18%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “rooftop pool” (147 reviews)
    “loft room” (23 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Laundry Service
    Rooftop Terrace
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Palm at Playa
    Offers & Announcements: Package Deal
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    26 Nov27 Nov
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$154.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "11577c5e8d244ce08cb05eede72338f2", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":2507435,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[46974116],"additionalContentIds":[],"pollCount":0,"checkin":{"day":26,"month":11,"year":2017},"checkout":{"day":27,"month":11,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":154,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"11577c5e8d244ce08cb05eede72338f2","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":154,"lowestMetaPrice":154,"additionalPartner":false,"highestMetaPriceDisplay":154,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":154,"lowestMetaPrice":154,"highestMetaPriceDisplay":154,"hotelName":"The Palm at Playa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjExNTc3YzVlOGQyNDRjZTA4Y2IwNWVlZGU3MjMzOGYyIiwiQUlLIjoiMGU1MmNlMjhmN2I5NGZjYmE4MWNhNGRmNWQ0MGJmY2YifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "26/11/2017", "checkOut": "27/11/2017", "lowestPrice": "US$154", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78951764":"OrbitzEWS","109228035":"HotelsCom2IB","46974116":"BookingCom","65749970":"Hotwire","39657728":"Expedia","53964281":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (1,607)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 814 reviews

    Reviewed 2 days ago via mobile

    We arrived to such a warm welcome at the hotel and the staff have been nothing other than incredibly friendly and helpful during our whole stay. Sandra downstairs is there to help with all our little problems, Saul at the restaurant is the best and...More

    Thank Simon K
    A TripAdvisor Member
    6
    Hotel's Favourite
    Reviewed 30 September 2017 via mobile

    This place will not disappoint. Great great staff. Hectors kitchen staff was awesome. Loved the Birthday breakfast brownie too. The roof top staff is awesome as well. Great customer service all the way around. Loved Sandra Lopez she was super helpful and went out of...More

    Thank A TripAdvisor Member
    Response from JorgeSald, Director de Recepción at The Palm at PlayaResponded 6 October 2017

    Dear Thank you for your opinion and give to us your trust in our services and products, that is the most important to us. We are glad to read your preference and wonderful comments regarding our property and the staff, we are always pleasant to...More

    A TripAdvisor Member
    3
    Reviewed 4 days ago via mobile

    From the first step inside the open foyer, we were greated and treated with friendly respect and an obvious desire to please. The loft room is spacious, with a great balcony. The restaurant serves a very good breakfast with service that lacked nothing. Hector, Saul,...More

    Thank A TripAdvisor Member
    Reviewed 4 days ago

    This place is great, the rooms a re very roomy, the staff very helpful, includes a delicious breakfast in the morning, is in the best location ever, great clubs, bars and restaurants very close by, if not across the street. And the rooftop, just amazing,...More

    Thank Maggy M
    Reviewed 4 days ago

    I liked the hotel very much and the rooftop pool. There you can order cocktails which will be brought to you by the employees. The hotel restaurant was nice and delivered good breakfast. The rooms were very pretty and were cleaned well. The parking garage...More

    Thank Tobias R
    Illusion Boutique Hotel by Xperience Hotels
    1,545 reviews
    #49 of 212 hotels in Playa del Carmen
    0.1 km
     
    Hotel Lunata
    374 reviews
    #88 of 212 hotels in Playa del Carmen
    0.10 km
     
    Los Itzaes Hotel
    158 reviews
    #95 of 212 hotels in Playa del Carmen
    0.09 km
     
    The Carmen Hotel
    475 reviews
    #8 of 212 hotels in Playa del Carmen
    0.2 km
     
    Hotel Cielo
    866 reviews
    #10 of 212 hotels in Playa del Carmen
    0.2 km
     
    Magic Blue Hotel
    699 reviews
    #52 of 212 hotels in Playa del Carmen
    0.2 km
     
    Hotel El Punto
    352 reviews
    #142 of 212 hotels in Playa del Carmen
    0.07 km
     
    La Pasion Hotel Boutique by Bunik
    1,275 reviews
    #17 of 212 hotels in Playa del Carmen
    0.2 km
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$124 - US$374 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #18 Luxury Hotel in Playa del Carmen
    • #67 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 69
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Priceline, Hotwire, Orbitz, HotelsforEveryone, Cancelon, Cheap Tickets, Evoline ltd and TripOnline SA so you can book your The Palm at Playa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • The Palm At Playa Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (812)
    Room & Suite (345)
    Pool & Beach (250)
    Dining (163)
    Hotel & Grounds (613)
    Bathroom (26)
    Family and Play Areas (16)
    Business Centre & Event Rooms (7)
    Nearby
    Illusion Boutique Hotel by Xperience Hotels
    1,545 reviews
    .10 km away
     
    Los Itzaes Hotel
    158 reviews
    .09 km away
     
    The Carmen Hotel
    475 reviews
    .20 km away
     
    Hotel Lunata
    374 reviews
    .10 km away
     
    Nearby Restaurants
    Patio 8
    305 reviews
    .06 km away
    Don Mario Restaurante Pizzeria
    656 reviews
    .05 km away
    Frida Kahlo Restaurante
    651 reviews
    .07 km away
    Tropical Playa del Carmen
    612 reviews
    .07 km away
    Nearby Attractions
    Quinta Avenida
    17,707 reviews
    .11 km away
    3D Museum of Wonders
    756 reviews
    .07 km away
    Museo Frida Kahlo Riviera Maya
    117 reviews
    .07 km away
    Galeria de Arte 5ta Avenida
    331 reviews
    .09 km away
    Ask a question
    Questions & Answers
    live2wine
    4 November 2017|
    Answer
    Response from LHarrop | Reviewed this property |
    We have just co,e back from a 10 night stay and are a couple who are late 40's. Definitely caters for all ages and you would fit in fine. Great staff, rooms at the front of the hotel can be noisy due to the close proximity... More
    -1
    Votes
    live2wine
    4 November 2017|
    Answer
    Response from Martine D | Reviewed this property |
    Yes you would fit in ,as long as you don't mind being with a lot of young and good looking people .
    1
    Vote
    pepperpot53
    8 September 2017|
    AnswerShow all 2 answers
    Response from liangmari | Reviewed this property |
    Yes there is this place is beautiful. I'm going back next year.
    0
    Votes
    Room Tips
    "the loft was nice"
    Read review
    "Take the one bedroom suit. It is amazing"
    Read review
    "yes, pick the rooms with balcony towards the garden, much better than street"
    Read review
    "Great pool and bar on roof."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing