We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
08/10/2017 09/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    The Palm at Playa

    Calle 8 Norte entre 5ta Avenida y 10ma | Manzana 29, Lote 5 Centro, Playa del Carmen 77710, Mexico
    Hotel website
    Save
    Lowest prices for your stay
    08/10/2017 09/10/2017
     25 people are viewing this hotel
    US$164
    US$157
    SAVE US$7
    US$164
    US$157
    Traveller (762)
    Room & Suite (343)
    Pool & Beach (248)
    Illusion Boutique Hotel by Xperience Hotels
    1,482 reviews
    #50 of 211 hotels in Playa del Carmen
     
    Maya Villa Condo Hotel & Beach Club
    462 reviews
    #53 of 211 hotels in Playa del Carmen
     
    Hotel Lunata
    369 reviews
    #90 of 211 hotels in Playa del Carmen
     
    La Rana Cansada
    70 reviews
    #152 of 211 hotels in Playa del Carmen
     
    Overview
    • Excellent76%
    • Very good19%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “rooftop pool” (145 reviews)
    “loft room” (23 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Laundry Service
    Rooftop Terrace
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Palm at Playa
    Offers & Announcements: Package Deal
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Illusion Boutique Hotel by Xperience Hotels
    1,482 reviews
    #50 of 211 hotels in Playa del Carmen
     
    Maya Villa Condo Hotel & Beach Club
    462 reviews
    #53 of 211 hotels in Playa del Carmen
     
    Hotel Lunata
    369 reviews
    #90 of 211 hotels in Playa del Carmen
     
    La Rana Cansada
    70 reviews
    #152 of 211 hotels in Playa del Carmen
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$157.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "6dcb2bb5430340a5aae8f37d271f3db3", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":2507435,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[65749970],"additionalContentIds":[],"pollCount":0,"checkin":{"day":8,"month":10,"year":2017},"checkout":{"day":9,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":157,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"6dcb2bb5430340a5aae8f37d271f3db3","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":164,"lowestMetaPrice":157,"additionalPartner":false,"highestMetaPriceDisplay":164,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":164,"lowestMetaPrice":157,"highestMetaPriceDisplay":164,"hotelName":"The Palm at Playa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjZkY2IyYmI1NDMwMzQwYTVhYWU4ZjM3ZDI3MWYzZGIzIiwiQUlLIjoiMmM5NDM4ZmM4NjQzNDYxN2E4OWIzOGViOGI3OTc0ZTgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "08/10/2017", "checkOut": "09/10/2017", "lowestPrice": "US$157", "hasDates": true, "hacComplete": true, "contentIdMappings": {"109228035":"HotelsCom2IB","46974116":"BookingCom","65749970":"Hotwire","39657728":"Expedia","53964281":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (1,510)
    There are newer reviews for The Palm at Playa
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    11 - 15 of 774 reviews

    Reviewed 3 weeks ago

    The rooms are large, with all the facilities you could want including double showers! The roof top pools was a wonderful space, away from the crowds, again with great service and facilities. Business centre, gym. Really a great place in a great location. 10 out...More

    Thank Howard F
    Response from JorgeSald, Director de Recepción at The Palm at PlayaResponded 2 weeks ago

    Dear Howard F Thank you for your opinion and give to us your trust in our services and products, that is the most important to us. We are glad to read your preference and wonderful comments regarding our property and the staff, we are always...More

    Reviewed 3 weeks ago via mobile

    Please note this hotel is in the central tourist area, and you can hear the music until 4am. But this is a tourist resort so to be expected. The hotel is very clean, rooms spacious and staff very friendly and helpful. Wifi is free, and...More

    Thank Dribbler X
    Response from JorgeSald, Director de Recepción at The Palm at PlayaResponded 2 weeks ago

    Dear Dribbler X Thank you for your opinion and give to us your trust in our services and products, that is the most important to us. We are glad to read your preference and wonderful comments regarding our property and the staff, we are always...More

    A TripAdvisor Member
    1
    Reviewed 4 weeks ago

    The Palm at Playa was one of the nicer hotels I had an opportunity to reside with for a few days The waitstaff in the main dining area was exceptional they catered to my individual needs and offered many suggestions. The front desk staff were...More

    Review collected in partnership with this hotel
    Thank A TripAdvisor Member
    Response from JorgeSald, Director de Recepción at The Palm at PlayaResponded 4 weeks ago

    Dear Guest Thank you for your opinion and give to us your trust in our services and products, that is the most important to us. We are glad to read your preference and wonderful comments regarding our property and the staff, we are always pleasant...More

    Reviewed 4 weeks ago

    It was our first time in this hotel and everything was perfect. We really didn't expect the level of service we got. Being right in the middle of the "5a" with all the restaurants, bars and stores, makes for an excellent alternative for the huge...More

    Review collected in partnership with this hotel
    Thank Yonatan Alejand... A
    Response from JorgeSald, Director de Recepción at The Palm at PlayaResponded 4 weeks ago

    Dear Yonatan Alejand... A Thank you for your opinion and give to us your trust in our services and products, that is the most important to us. We are glad to read your preference and wonderful comments regarding our property and the staff, we are...More

    Reviewed 4 weeks ago via mobile

    BEST HOTEL EVER !!!!! 10 days in this beautiful hotel, greatly located (no need to take a taxi to shop, eat out or go out, the best spots are just a walk away!!!) Our stay started with a great welcoming at the front desk, after...More

    1  Thank Laurie A
    Response from JorgeSald, Director de Recepción at The Palm at PlayaResponded 4 weeks ago

    Dear Laurie A Thank you for your opinion and give to us your trust in our services and products, that is the most important to us. We are glad to read your preference and wonderful comments regarding our property and the staff, we are always...More

    Illusion Boutique Hotel by Xperience Hotels
    1,482 reviews
    #50 of 211 hotels in Playa del Carmen
     
    Maya Villa Condo Hotel & Beach Club
    462 reviews
    #53 of 211 hotels in Playa del Carmen
     
    Hotel Lunata
    369 reviews
    #90 of 211 hotels in Playa del Carmen
     
    La Rana Cansada
    70 reviews
    #152 of 211 hotels in Playa del Carmen
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$140 - US$330 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #18 Luxury Hotel in Playa del Carmen
    • #67 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 69
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Orbitz, Hotwire, HotelsforEveryone, Cancelon, Cheap Tickets, TripOnline SA and Evoline ltd so you can book your The Palm at Playa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • The Palm At Playa Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (762)
    Room & Suite (343)
    Pool & Beach (248)
    Dining (160)
    Hotel & Grounds (570)
    Bathroom (26)
    Family and Play Areas (16)
    Business Centre & Event Rooms (7)
    Nearby
    Maya Villa Condo Hotel & Beach Club
    462 reviews
    .39 km away
     
    Illusion Boutique Hotel by Xperience Hotels
    1,482 reviews
    .10 km away
     
    La Rana Cansada
    70 reviews
    .07 km away
     
    Hotel Lunata
    369 reviews
    .10 km away
     
    Nearby Restaurants
    Patio 8
    278 reviews
    .06 km away
    Los Tabernacos Sports Bar and Lounge
    875 reviews
    .08 km away
    Don Mario Restaurante Pizzeria
    638 reviews
    .05 km away
    Frida Kahlo Restaurante
    606 reviews
    .07 km away
    Nearby Attractions
    Quinta Avenida
    17,251 reviews
    .11 km away
    3D Museum of Wonders
    704 reviews
    .07 km away
    Museo Frida Kahlo Riviera Maya
    81 reviews
    .07 km away
    Galeria de Arte 5ta Avenida
    328 reviews
    .09 km away
    Ask a question
    Questions & Answers
    pepperpot53
    8 September 2017|
    AnswerShow all 2 answers
    Response from liangmari | Reviewed this property |
    Yes there is this place is beautiful. I'm going back next year.
    0
    Votes
    Tiffany F
    28 July 2017|
    AnswerShow all 4 answers
    Response from Mtangel6 | Reviewed this property |
    We did discover Mundo. It was 70$ for 3 of us. Safe and reliable. The hotel has their own shuttle service for similar rate. Or you can take the bus which literally drops you off a block from hotel. A lot of people do that as... More
    1
    Vote
    VikingBeauty
    7 June 2017|
    AnswerShow all 4 answers
    Response from Sean O | Reviewed this property |
    My room was for a Single and DID NOT have a fridge.
    0
    Votes
    Room Tips
    "Ask at reception for a room which doesn't face the bar."
    Read review
    "Choose a room at the back of the hotel near the garden. Its pretty and probably quieter."
    Read review
    "I would recommend a 1st or 2nd floor room so that the rooftop bar does not keep you awake at night!"
    Read review
    "Staying on the ground floor by the restaurant can be noisy"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing