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Blue Diamond Luxury Boutique Hotel

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1,212 Reviews from our TripAdvisor Community

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There are newer reviews for Blue Diamond Luxury Boutique Hotel
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Showing 1,015: English reviews
Montreal, Canada
Level Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 4 weeks ago

Blue Diamond is a very unique resort in lush vegetation with cenotes and wildlife. You do not feel like you're in Riviera Maya, it's a paradise tucked away in the jungle. Not too many rooms so the resort doesn't feel crowded and it's very widely spread out. The service is impeccable and you're served Moet & Chadon all day long.... More 

Helpful?
Thank Oakley514
1 review
Reviewed 28 October 2016 via mobile

I went to Blue Diamond for a couples vacation and I liked the service and the food. The beach and pool were really nice and the location was great. The only thing that pissed me off was my brand new cell phone being stolen at night time right after I left for supper. I filled multiple complaints and wrote statements... More 

Helpful?
Thank lamexicano77
Atlanta, Georgia
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 27 October 2016

I stayed at the Blue Diamond earlier this month. It was a GREAT experience. The Restaurants are exquisite and the room--with a patio overlooking the Lagoon--was Perfect. The bathroom had a roman tub and stand alone shower. It also had a marble outdoor shower--NIICE!

Helpful?
Thank DouglasColon
Upper East Side
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 October 2016

Perfect place - couldn't have asked for anything more. I think we hit the jackpot. My wife and I were looking for a quiet all inclusive resort in Playa del Carmen (I know - seems impossible) as we celebrated a few days away from the hustle and bustle of work and life with little kids. We took a chance on... More 

Helpful?
3 Thank tarhealer
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 October 2016

Our weeklong stay in October encompassed everything that we wanted in a vacation. From the beautiful premises, immaculate rooms and above all the incomparable service that we received from the moment we disembarked our transport, the Blue Diamond experience exceeded our greatest expectations. We were upgraded to the Palofito Suites upon our arrival and the dedicated, hospitable and above all... More 

Helpful?
2 Thank David D
BlueBayResorts, Director de Relaciones Públicas at Blue Diamond Luxury Boutique Hotel, responded to this review

Hello David D, the best reward we can have after the stay of a guest is a review like yours. We really appreciate your words and we will pass your gratefulness to Raul, Florisel, Karen and the rest of the team. Hope to see you back very soon. More 

St Nicholas-at-Wade, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 October 2016

What a wonderful holiday we had at the Blue Diamond Hotel. I can definitely recommend it. The service could not be faulted, particularly from the restaurant and pool area staff who were very friendly and efficient (the barman Armundo gets a special mention!). They all made our holiday very special and we felt extremely spoilt. I really must mention the... More 

Helpful?
1 Thank _cordell_barrett
BlueBayResorts, Director de Relaciones Públicas at Blue Diamond Luxury Boutique Hotel, responded to this review

Hello cordell_barrett, so glad to hear that we met your expectatives and that you enjoyed that much your holidays. We will pass your gratefullness to the staff and we hope to see you again very soon. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 October 2016

Fantastic, friendly service and beautiful grounds and architecture. Has a more secluded, quiet, classy feel than other resorts. Judging from strolls up and down the beach, I think this resort probably has the best beach spot in the area as well. Food menu and quality was excellent at each restaurant. There were so many good servers and feel bad I... More 

Helpful?
1 Thank Jim M
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Mr Tim, Thank you for taking the time to share your comments on your recent stay at Blue Diamond. I am glad to know that your overall experience was enjoyable, highlighted by the friendly and efficient service we offered. As you mentioned, it is actually true that we have one of the best beach spots in the area. I do... More 

Fraser, Colorado
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 13 October 2016

This resort will stand out as one of the best vacations of my life. I have stayed at some really nice places, but this took the cake in terms of accommodation, food and service. The people were exceptional, from the reception to end, every single person delivered an amazing experience and seemed very sincere in their desire to be recognized... More 

Helpful?
2 Thank Michelle P
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Hello Michelle, On behalf of all staff at the Blue Diamond Riviera Maya, we want to thank you for your recent visit, highlighting our superbly professional service and culinary product that is on par with some of the best restaurants in your hometown Denver. We realize trough your excellent comments that you have returned home full of magical memories. Please... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 October 2016

Wonderful experience at Blue Diamond! From the check-in to the check-out experience, we were treated like royalty. We had our daughter's wedding with 50 people staying at the resort and it was amazing. The staff was so welcoming and attentive, the accommodations were beautiful and the food is AMAZING.! Every meal was an experience. The wedding was handled flawlessly, Lulu... More 

Helpful?
1 Thank Mary W
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Hello Mary, We are really delighted with your wonderful feedback, it is always motivating to us to know that we were able to create such high marks, especially on a very special wedding celebration. I have shared your thoughtful remarks with Lulu and the rest of the staff. As a high-end, all-inclusive resort we certainly take pride in our service,... More 

Mexico City, Mexico
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 11 October 2016

We stayed in the Beach Front Casitas. They are set up slightly and behind a row of low bushes which allows a view of the gorgeous ocean while providing a bit of privacy and a buffer from the strolling beach vendors. These rooms also come with a semi-private rooftop deck and pool that overlook the beach (Semi-private beacuse while the... More 

Helpful?
3 Thank 3Ring
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear Guest, We are thrilled to know you had such a positive experience at the Blue Diamond Riviera Maya! We appreciate your thoughtful comments in regards to our facilities specially about our Beach Front Casita, breath taking beach and also our transportation efficiency, regards to our culinary experiences. We will make sure to share your review with our Food &... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Free Breakfast
Official Description (provided by the hotel)
On the pristine coast of the world famous Riviera Maya, Blue Diamond Riviera Maya is a sanctuary of breathtaking beauty and peace, surrounded by nature mixed with luxury. This exclusive hideaway is set in 36 acres of lush tropical jungle, well manicured gardens and a spectacular palm filled white sandy beaches along the turquoise – colored Caribbean Sea, offering unparalleled pampering and rejuvenation. ... more   less 

Additional Information about Blue Diamond Luxury Boutique Hotel

Address: Km. 298-816, Carretera Federal 307 Chetumal-Puerto Juarez, Playa del Carmen 77710, Mexico (Formerly Blue Diamond Riviera Maya)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $594 - $1,684 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Blue Diamond Luxury Boutique Hotel 4.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Blue Diamond Luxury Boutique Hotel Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#16 Business Hotel in Playa del Carmen
#26 Family Hotel in Playa del Carmen
#28 Top resorts Hotel in Playa del Carmen
#35 Luxury Hotel in Playa del Carmen
#36 Romantic Hotel in Playa del Carmen
#39 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Blue Diamond Luxury Boutique Hotel staff and other travellers.
84 questions
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9 days ago

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Questions? Get answers from Blue Diamond Luxury Boutique Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the patio junior suites from patio 4-5 or 6”
 of 5 bubbles 120madeleineb, 27 Nov 2016 | Read review
“Lagoon or a cenote room”
 of 5 bubbles mandiih2016, 9 Nov 2016 | Read review
“All good but probably best to get one close to the beach”
 of 5 bubbles _cordell_barrett, 16 Oct 2016 | Read review
“Ask for a room with a private swimming pool - it was worth the upgrade!”
 of 5 bubbles michellep272, 13 Oct 2016 | Read review
“Patio junior suites have their own plunge pools, patio suites do not.”
 of 5 bubbles marywJ7883YV, 11 Oct 2016 | Read review
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