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09/04/2017 10/04/2017
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    Blue Diamond Luxury Boutique Hotel

    Km. 298-816, Carretera Federal 307 Chetumal-Puerto Juarez, Playa del Carmen 77710, Mexico
    Hotel website
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    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    Traveller (1968)
    Room & Suite (431)
    Pool & Beach (421)
    Overview

    • Excellent65%
    • Very good20%
    • Average7%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “ceviche” (109 reviews)
    “patio suite” (60 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4.5 Star Hotel
    All hotel details
    Rooms
    09/04/2017 10/04/2017
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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
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    All reviews ceviche patio suite ambar restaurant golf cart outdoor tub beachfront casita cigar lounge mini bar steam room walk in closet concierge office all inclusive resort lap pool wait list quiet resort spa area blue bay huge bathroom double shower breakfast and lunch
    Reviewed 17 October 2015

    We stayed for 3 nights, and it was not long enough. The resort is beautiful! The staff is incredibly friendly, the food and drinks are delicious. It was so relaxing and peaceful, just perfect in every way. It was quite a distance from our room...More

    Helpful?
    Reviewed 14 October 2015

    We just spent two weeks at the Blue Diamond. We were purposefully looking for somewhere quiet, adults-only and relaxing, with good food and drinks on offer. This place sounded too good to be true. After reading some of the few bad reviews I started to...More

    Helpful?
    Reviewed 13 October 2015

    From the moment we arrived the service was outstanding and the setting truly stunning. We had a Laguna suite which was spectacular as you felt you were looking out on to the tree tops as we were on the 2nd floor. The suite was luxurious...More

    Helpful?
    Reviewed 10 October 2015

    We enjoyed our stay at this resort. This is a quiet and relaxing resort and the crowd seems to be very mature (no children and college kids). There are a handful of restaurants to choose from and the food is amazing. The staffs within the...More

    Helpful?
    Reviewed 7 October 2015

    We had a wonderful time at this hotel and can't recommend it highly enough. The room was great and the food and drink was consistently of an excellent standard. The staff were friendly and the service was generally exceptional. The grounds of the hotel are...More

    Helpful?
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Photos
    Traveller (1968)
    Room & Suite (431)
    Pool & Beach (421)
    Dining (335)
    Nearby
    Nearby Restaurants
    El Puerto
    99 reviews
    1.37 km away
    Punta Bonita
    156 reviews
    1.39 km away
    Casa del Lago
    197 reviews
    .66 km away
    Agave Azul at Rosewood Mayakoba
    126 reviews
    .68 km away
    Nearby Attractions
    Delphinus Riviera Maya
    726 reviews
    3.19 km away
    El Caracol
    27 reviews
    2.70 km away
    Arrendadora Turistica Noa
    7 reviews
    5.30 km away
    KayTours
    330 reviews
    2.45 km away
    Questions & AnswersAsk a question
    Tara Colleen S
    Recent negative reviews? I feel hesitant to book out four night visit staying in an ocean front casita. It seems most reviews are very positive, however both on this site and on Expedia, maybe 2 out of 5 reviews are very negative. I don't want to feel as if we are taking a risk, spending $4k on a vacation. The concerns seem mostly regarding housekeeping, service, and responsiveness of staff to guests' issues. Can management provide some feedback if these issues have specifically been addressed? Any recent guests want to offer me reassurance or warnings?
    27 March 2017|
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    Tara Colleen S
    I'm considering booking a casita for our 10 year wedding anniversary. Could you tell me if the plunge pool in the casita is really more of an "outdoor tub" that needs to be filled by staff? Or, is it actually a pool that will remain filled and we can use any time without having to ask that It be filled?
    22 March 2017|
    Answer Show all 3 answers
    Response from Gabriella C | Property representative |
    Dear Mrs. Tara, at the Beach front Casita you both a plunge pool which is an indoor tub that needs to be filled by our staff and a private pool at the roof top which is an infinity pool that remain filled and that our staff... More
    1
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    Google Translation
    dandjhols
    We are looking to book a holiday with Thomson Holidays next February. They offer 3 types of room, the most expensive one being described as 'Deluxe Junior Suite with Lagoon View and Terrace', which is the one we are interested in booking. Could you please clarify which room this is of the 6 alternatives described on your website.
    19 March 2017|
    Answer
    Response from Gabriella C | Property representative |
    Dear " Dandjhols", The room that you are going to reserve thru Thomson is our " Cenote Laguna Deluxe Junior Suite", what kind of information you would like to have regarding this category of room? Regards, Gabriella... More
    0
    Votes
    Google Translation
    Room Tips
    "Standard rooms are furthest from the beach. Other rooms are closer and larger. There are even higher level..."
    Philip Y, 1 day agoRead review
    "Stay Beachfront or Lagoon"
    Jayma L, 1 day agoRead review
    "Patio junior suites are wonderful. Nice and private!"
    Susan V, 4 days agoRead review
    "Cenote rooms are farthest from the beach."
    annapurnathinks, 12 days agoRead review
    "Even the less expensive rooms are amazing."
    Joyce G, 1 month agoRead review
    "Laguna Suite 527 is a nice short walk to the beach and right next to Ambar."
    MichelleKaye, 1 month agoRead review
    "Junior suites are private."
    9MariaB9, 1 month agoRead review
    "Cenote Junior suites are huge, quiet and away from the beach bustle"
    njsaba2, 1 month agoRead review
    "Every room type I saw looked amazing."
    tracymiche21, 1 month agoRead review
    "We found the Junior Suites the most private."
    Brad J, 1 month agoRead review
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