We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ocean Maya Royale

6,975 reviews
Save
Traveller (8582)
Pool & Beach (2113)
Storyboard
Overview
  • Excellent56%
  • Very good30%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“blue moon”(531 reviews)
“el charro”(337 reviews)
“pool bar”(589 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
Offers from Ocean Maya Royale
Special Offer: Get your 15% discount!
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$236.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "2c60704943744c14b32a21c6fd6babfc", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":258447,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32475460],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":3,"year":2018},"checkout":{"day":6,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":290,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"2c60704943744c14b32a21c6fd6babfc","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":309,"lowestMetaPrice":236,"additionalPartner":false,"highestMetaPriceDisplay":309,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":309,"lowestMetaPrice":236,"highestMetaPriceDisplay":309,"hotelName":"Ocean Maya Royale","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjJjNjA3MDQ5NDM3NDRjMTRiMzJhMjFjNmZkNmJhYmZjIiwiQUlLIjoiNzAyMjZmOGI5Y2JmNDJlNWE1NzJmYzI1MWZhNWNhZWMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "05/03/2018", "checkOut": "06/03/2018", "lowestPrice": "US$236", "hasDates": true, "hacComplete": false, "contentIdMappings": {"32475460":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (6,975)Write a Review
Filter reviews
5,605 results
Traveller rating
2,923
1,755
564
232
131
Traveller type
Time of year
LanguageEnglish
More languages
2,923
1,755
564
232
131
Show reviews that mention
All reviewsblue moonel charropool bardolce vitaentertainment staffjapanese restaurantprivilege areaprivilege beachprivilege guestsfoam partyquiet poolparty poolbeach areathomson repprivilege packagecoco bongoour favourite
FilterEnglish
Updating list...
1 - 5 of 5,605 reviews
Reviewed today

December 22, 2017, my best friend and I went on an 11 day vacation to this beautiful, All Inclusive, adults only resort. When you arrive, you're 100% treated like royalty. Forget your bags and all the airport hassles you just dealt with.. you're greeted with...More

Thank Butterfly K
Hotel's Favourite
Reviewed 14 January 2018 via mobile

All around excellent resort. I loved it and you probably will too. To avoid repeating the many other positive reviews here already, I’m just going to list some tips: -Pack plenty of toiletries. If you happen to run out of sunscreen or forget toothpaste, the...More

13  Thank Diana_Gashef
Response from OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya RoyaleResponded 5 weeks ago

Dear Diana_Gashef, we want to express our gratitude towards you for choosing our resort as the host for your last vacations. It is rewarding to learn that you had a great experience while staying with us and enjoyed our facilities along with the great service...More

Reviewed today

We loved this place. The grounds are stunning, wildlife is amazing, food is good, the staff are lovely and hardworking. Right on the beach, plenty of loungers, 2 pools a lively one with bar, and a chilled one, choice of places to eat in the...More

Thank W9063XFrobj
Reviewed yesterday

First time in a all adult inclusive resort. Would return again to Ocean Maya Royale. Was 5 star treatment all around ! Wonderful food in all their restaurants, daily evening shows, daily activities plus lively entertainers poolside creating a fun atmosphere. Kudos to all and...More

Thank Myrna S
Reviewed 2 days ago

It was our first time in an all-inclusive resort, and we had overall a good experience. The hotel was clean and relatively new. Wifi and air conditioning were on point. The staff was very helpful and cheerful. Drinks were OK, very standard and quite light,...More

1  Thank Katia K
View more reviews
PreviousNext
1234561121
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Beachfront
Restaurant
Room Service
Bar/Lounge
Breakfast included
Free Internet
Spa
Hotel Amenities
Free Parking
Room Service
Breakfast included
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Tennis Court
Bar/Lounge
Spa
Adult pool
Outdoor pool
Details
Price range
US$194 - US$443 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Top resorts Hotel in Playa del Carmen
#30 Spa Hotel in Playa del Carmen
#34 Luxury Hotel in Playa del Carmen
#34 On the Beach Hotel in Playa del Carmen
#51 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$194 - US$443 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Top resorts Hotel in Playa del Carmen
#30 Spa Hotel in Playa del Carmen
#34 Luxury Hotel in Playa del Carmen
#34 On the Beach Hotel in Playa del Carmen
#51 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (8582)
Pool & Beach (2113)
Room & Suite (1113)
Dining (947)
Family and Play Areas (53)
Amenities (29)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
19 February 2018|
Answer
Response from Rachael S | Reviewed this property |
I recommend bringing your own. They have a pool float party once or twice during the week, but they put them all away after the party. They are for sale at the resort, but the price is inflated. hahaha
0
Votes
Jordan D
18 February 2018|
AnswerShow all 2 answers
Response from rossi2002 | Reviewed this property |
Hi Jordan, The moment you don’t walk in in your beach wear you’re good. Something casual and for women a nice summer dress will do...
0
Votes
PreviousNext
123456627
Room Tips
"Upstairs are more private."
Read review
"Building 20 had wifi in the rooms because it was close to the lobby."
Read review
"Make sure they know how far you can walk to the main complex. If you need help later, ask for it."
Read review
"Building 35 and 36"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing