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Ocean Maya Royale

Bookit.comUS$315*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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6,355 Reviews from our TripAdvisor Community

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Showing 5,176: English reviews
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Reviewed yesterday NEWvia mobile

Perfect place for some rest and relaxation. The staff was super friendly. An amazing activities staff... Aranza, Pamela (if she would only accept my proposal for marriage😏), Stephan, & Rodrigo, all super friendly and loads of laughs. If you desire an excursion, be sure to Margarita, she can work out every detail. The food was amazing. Ate at La Hacienda...

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Helpful?
Thank Brent H
Cincinnati, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 26 February 2017 via mobile

We are just completing our 7 day stay. We have stayed in many different resorts in Rivera Maya and this leads the rest. Food is excellent even at the buffet. The staff is genuine and the entertainment staff makes sure you have a wonderful time. Nightly entertainment is professional level with high level talent. We will return and recommend to...

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Helpful?
43Thank Waka B
About Hotel's Favourite Review
OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya Royale, responded to this review

Dear OMR former guest: On behalf of the entire staff we would like to thank you for sharing this review of our resort with community of travelers and future OMR guests. Also thank you for mentioning our co workers Jennifer and Mario , since this is very important for them and for us. Please let us next time you are...

Edmonton, Canada
Reviewed yesterday NEW

I had an awesome stay at this resort, This was my first visit to Mexico and it did not disappoint. The resort was very pretty and the food was fantastic. The lobby bar staff and wait staff are very friendly and provide snacks throughout the stay. I also tried every restaurant and they were all very good with excellent service....

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Helpful?
Thank Ria M
Reviewed yesterday NEWvia mobile

This resort was great! The employees were all extremely helpful and thoughtful, especially Pamela! There are also daily activities throughout the day. The food is also great here and no matter what time you go the wait will be no more than 5 minutes.

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Helpful?
Thank Qian E
Reviewed yesterday NEWvia mobile

This resort has been one of the best places we've stayed at. All the employees were extremely nice, especially Pamela. They offer a wide range of activities to their guests and makes sure everyone gets the best out of their vacation. Would definitely recommend staying at this resort if you are visiting Cancun!

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Helpful?
Thank Donna Z
Reviewed yesterday NEW

My partner and I stayed here for eleven nights in April 2017, staying in a Honeymoon Maya Deluxe room, which included access to Privilege services and a Jacuzzi on the private terrace. We flew with Thomson from the UK. All of the staff are an absolute credit to the hotel and work so incredibly hard to ensure everyone has a...

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Thank Hannah N
Windsor, Canada
Reviewed yesterday NEW

Do NOT agree to the presentation-whatever they call it. An experienced traveller, we decided NOT to attend but they insisted it was not Time Share or Vacation Club. It was "cut out the middle man and get a better deal" Throw in some FREE massage, beach bag and bottle of Tequila, a piece of Jewellery, and the presentation only one...

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2Thank Dezorzi1
Reviewed 2 days ago NEWvia mobile

Resort was amazing, restaurants great, and the staff was awesome! Especially Aranza! She was helpful, friendly, and very welcoming to the resort. Made it feel like home. I would recommend trying all the restaurants, they were all fantastic and again the staff was great.

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1Thank Connor R
Reviewed 2 days ago NEWvia mobile

This hotel is great! You feel very safe here because it's not directly on a street but there is always a taxi ready to go. The food in the five different restaurants is awesome! Our room is clean with short ways to the pool or to the reception. The team here is totally friendly and crazy. Especially Miss Pamela, the...

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Helpful?
Thank Matthias S
Reviewed 2 days ago NEWvia mobile

Had an amazing stay at the Ocean Maya Royale! The grounds were kept prestine, the food was excellent, and the staff were extremely friendly and helpful. Especially the bartenders Herbert, Miguel and Ignacio (they definitely saw a lot of me lol). And I can't forget Pamela the "Mexican Barby". She was super friendly, and always had a smile on her...

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Helpful?
Thank Steve R

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
All-inclusive luxury in an intimate Caribbean setting, in the heart of the Riviera Maya. Ocean Maya Royale is a luxury all-inclusive beachfront resort in Riviera Maya, in the heart of the Mexican Caribbean. Offering intimate settings and lush tropical landscapes, this Caribbean gem is very close to Playa del Carmen, Tulum, Cozumel and Cancun. Relax and enjoy our Despacio Spa, two swimming pools, exclusive south beach section featuring Balinese sun beds, Dive It! Watersports center and our a la carte restaurants, where you can taste the best International cuisine, including our new beachfront La Dolce Vita restaurant. Ocean Maya Royale is exclusively an Adults Only resort, a perfect retreat for couples, honeymooners and any one over the age of 18 looking for a more relaxing and sofisticated Caribbean experience. ... more   less 

Additional Information about Ocean Maya Royale

Address: Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $249 - $895 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean Maya Royale 4*
Number of rooms: 320
Reservation Options:
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Also Known As:
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Hacienda Maya
Ocean Maya Royale Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#24 Top resorts Hotel in Playa del Carmen
#33 Luxury Hotel in Playa del Carmen
#33 Family Hotel in Playa del Carmen
#34 Spa Hotel in Playa del Carmen
#36 On the Beach Hotel in Playa del Carmen
#51 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Ocean Maya Royale staff and other travellers.
1,639 questions
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Keighley, United Kingdom
manchester
5 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3708 was a great room did not look onto any other room it is upstairs so good views it is the last block by the sea.”
hollotoffun, 23 May 2017 | Read review
“We didn't feel pressured by the privilege offer”
terria954, 23 May 2017 | Read review
“We always ask for ground floor in a quiet part, and both times have got what we asked for.”
salatham123, 22 May 2017 | Read review
“The Privilege (H10) rooms are slightly larger”
, 22 May 2017 | Read review
“We had a standard room and were very satisfied with it which was on the second floor”
travelmadNorthampton, 22 May 2017 | Read review
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US$315* /night
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Prices are for 1 room, 2 adults
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