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Ocean Maya Royale

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Traveller (9225)
Pool & Beach (2185)
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Overview
  • Excellent56%
  • Very good30%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“blue moon”(556 reviews)
“el charro”(343 reviews)
“pool bar”(583 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
All hotel details
Additional information
Offers from Ocean Maya Royale
Special Offer: Get your 15% discount!
Offers from Ocean Maya Royale
Special Offer: Get your 15% discount!
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Reviews (7,429)
There are newer reviews for Ocean Maya Royale
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5,921 results
Traveller rating
3,112
1,846
593
238
132
Traveller type
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LanguageEnglish
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3,112
1,846
593
238
132
Show reviews that mention
All reviewsblue moonel charropool barla dolcejapanese restaurantentertainment staffprivilege areaprivilege beachprivilege guestsquiet poolfoam partybeach areathomson repbeautiful lagoonprivilege packagecoco bongoour favourite
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11 - 15 of 5,921 reviews
Reviewed 6 days ago

Spent a week at the resort with my GF and we really enjoyed ourselves. Both the staff and the amenities were welcoming. The staff, top-to-bottom, were first class. If I were to say one thing that was a little concerning was that the hours for...More

1  Thank Danny M
Response from OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya RoyaleResponded 5 days ago

Dear Danny M We want to express our gratitude towards you for choosing our resort as the host for your last vacations. It is rewarding to read that you had a great experience with the great service provided by our staff. Thank you for taking...More

Reviewed 6 days ago

My husband and I were looking for a much needed break and found a good deal. I read a few less than favorable reviews and was worried, but I need not have been. OMR was amazing. The staff was very friendly, and exceedingly helpful. I...More

3  Thank SunshineGirly23
Response from OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya RoyaleResponded 5 days ago

Dear SunshineGirly23 Thank you for choosing Ocean Maya Royale as the host for your vacations. It is pleasant to read your kind comments regarding your experience at our resort and to realize that we have been able to provide a vacation experience that exceeded your...More

Reviewed 1 week ago

Writing this review late....I realized this as I was booking another vacation to this resort so I thought I would leave a review from our last stay. Our room was great! Quiet, wonderful views, right by the beach and pool The pool staff had activities...More

2  Thank Keith G
Response from OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya RoyaleResponded 6 days ago

Dear Keith G First of all let us thank you for visiting Ocean Maya Royale on your last trip to Mexico. We are happy to read that you had a great time at our hotel. We are glad that you could enjoy our activities provided...More

Reviewed 1 week ago via mobile

I will come to the cons first as the pros will take some time to pen down. Cons- 1. The beach is riddled with seaweed and makes taking a dip in the sea difficult. The staff however tries their best, being at cleaning it, the...More

2  Thank Bidyun K
Response from OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya RoyaleResponded 6 days ago

Dear Bidyun K Allow us to offer you our gratitude for choosing Ocean Maya Royale as your destination of your past vacations. We are delighted to read that you had a great time at our resort despite the little inconveniences mentioned above. Rest assured we...More

Reviewed 1 week ago

Honest Review.... Stayed 8/5-8/10/18. There is basically the quiet side VS the lively fun side on this resort, so you can pick & choose & get the best of both. On left, a quiet beach with tiki huts & loungers & huge pool with no...More

1  Thank Robert V
Response from OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya RoyaleResponded 6 days ago

Dear Robert V It was an honor to have you as our guest at Ocean Maya Royale and we would like to thank you for taking the time to share your experience. We are thrilled to know that your expectations were fulfilled by our facilities...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Beachfront
Restaurant
Room Service
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Breakfast included
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Tennis Court
Bar/Lounge
Spa
Adult pool
Outdoor pool
Details
Price range
US$171 - US$513 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Top resorts Hotel in Playa del Carmen
#31 Spa Hotel in Playa del Carmen
#36 Luxury Hotel in Playa del Carmen
#37 On the Beach Hotel in Playa del Carmen
#51 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$171 - US$513 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Top resorts Hotel in Playa del Carmen
#31 Spa Hotel in Playa del Carmen
#36 Luxury Hotel in Playa del Carmen
#37 On the Beach Hotel in Playa del Carmen
#51 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (9225)
Pool & Beach (2185)
Room & Suite (1144)
Dining (1010)
Family and Play Areas (56)
Amenities (29)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
Ed O
16 August 2018|
Answer
Response from crascott | Reviewed this property |
Two cans of Sol in your fridge each day. Some local drinkable brand (lager and dark) on draught (or tap).
0
Votes
hannahfern123
12 August 2018|
Answer
Response from T1146QQmichelem | Reviewed this property |
We stayed the first week in August 2018. It was 80-90 degrees party cloudy with passing rain showers.
0
Votes
Room Tips
"1205 is 2nd floor ocean front! FABULOUS"
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"Ask for an ocean view room. It is absolutely stunning."
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"We enjoyed a garden view room."
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"all rooms require a lot of walking"
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