We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ocean Maya Royale

Save
Traveller (8846)
Pool & Beach (2146)
Storyboard
You may also like:
See all
Nearby Hotels
Overview
  • Excellent56%
  • Very good30%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“blue moon”(547 reviews)
“el charro”(341 reviews)
“pool bar”(591 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Ocean Maya Royale
Special Offer: Get your 15% discount!
Offers from Ocean Maya Royale
Special Offer: Get your 15% discount!
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (7,209)
There are newer reviews for Ocean Maya Royale
See the most recent reviews
Filter reviews
5,762 results
Traveller rating
3,015
1,806
574
236
131
Traveller type
Time of year
LanguageEnglish
More languages
3,015
1,806
574
236
131
Show reviews that mention
All reviewsblue moonel charropool bardolce vitajapanese restaurantentertainment staffprivilege areaprivilege beachprivilege guestsfoam partyquiet poolbeach areathomson repprivilege packagecoco bongoour favouriteactivity pool
FilterEnglish
Updating list...
21 - 25 of 5,762 reviews
Reviewed 1 week ago via mobile

This hotel was beautiful and the staff was great. Our family suffered a horrible tragedy during our trip and it wasn't the trip we thought it would be. If it wasn't for Aranza and the wonderful staff at this resort we would have been lost....More

Thank Erin W
Response from OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya RoyaleResponded 1 week ago

Dear Erin W It has been a privilege to have you as our guest at Ocean Maya Royale. Our main goal is the satisfaction of our guests and it is truly rewarding reading that the performance of Aranza went above and beyond on your trip....More

Reviewed 1 week ago via mobile

This is my second trip to Maya Riviera opting to stay at Ocean Maya Royale. Beautiful hotel, welcoming staff, excellent food. Rooms large & comfortable & great AC. Rooms cleaned & fresh towels, water & fizzy juice placed daily in the bedroom fridge. Toiletries such...More

2  Thank Nicolar123
Response from OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya RoyaleResponded 1 week ago

Dear Nicolar123 We want to thank you for having chosen our resort as the host for your last vacations to our beautiful country. At Ocean Maya Royale we have the commitment to provide our guests with the best possible experience and we are really pleased...More

Reviewed 1 week ago via mobile

This is my second trip to the Mayan Riviera and thoroughly enjoyed my stay in the ocean Maya royale. Food quality and choice were very good. Our apartment was first class and including everything we needed. The pool area and beach were well thought out...More

Thank Davysailor
Response from OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya RoyaleResponded 1 week ago

Dear Davysailor Thank you for choosing our resort for your vacations. It is truly a pleasure for us to learn that you had a wonderful stay at Ocean Maya Royale and that you appreciated the friendliness and hard work of Aranza. Thank you for sharing...More

Reviewed 1 week ago

This was our third time to Ocean Maya Royale and it was the best time yet! We were there from May 2 - May 7 and the service was excellent from the time we were checked in by Rodrigo until we were picked up to...More

Thank mray1953
Response from OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya RoyaleResponded 1 week ago

Dear mray1953 Thank you for choosing Ocean Maya Royale as the host for your vacations. We are pleased to read that your experience at our resort was great and that the mentioned staff members made of your vacations a great experience for you. We really...More

Reviewed 1 week ago via mobile

Just got back from two weeks at The Ocean Maya Royale. Lovely hotel, good quality drinks and food, al la carte restaurants excellent especially the Italian. Staff great, beautiful setting. Best holiday we have been on in years. No complaints at all.More

Thank Sue W
Response from OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya RoyaleResponded 1 week ago

Dear Sue W We want to thank you for having chosen our resort to spend your last vacations. We are glad to know that you had a wonderful stay at Ocean Maya Royale and that you enjoyed our facilities and services. Thank you for taking...More

View more reviews
Most Booked Properties in Playa del Carmen
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Beachfront
Restaurant
Room Service
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Free Parking
Room Service
Breakfast included
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Tennis Court
Bar/Lounge
Spa
Adult pool
Outdoor pool
Details
Price range
US$171 - US$367 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Top resorts Hotel in Playa del Carmen
#29 Spa Hotel in Playa del Carmen
#36 Luxury Hotel in Playa del Carmen
#36 On the Beach Hotel in Playa del Carmen
#51 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$171 - US$367 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Top resorts Hotel in Playa del Carmen
#29 Spa Hotel in Playa del Carmen
#36 Luxury Hotel in Playa del Carmen
#36 On the Beach Hotel in Playa del Carmen
#51 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (8846)
Pool & Beach (2146)
Room & Suite (1129)
Dining (951)
Family and Play Areas (53)
Amenities (29)
Business Centre & Event Rooms (11)
Questions & Answers
Get quick answers from Ocean Maya Royale staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"Upgrade to Privilege. Corner suites are nice."
Read review
"put in your request even though you may not get it all"
Read review
"Get up early if you want a good sun bed spot."
Read review
"Rooms by the pool would be more preferable for those who don’t mind noise."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing