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26/11/2017 27/11/2017
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    Ocean Maya Royale

    Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
    011 52 81 5351 6590
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    26/11/2017 27/11/2017
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    US$219
    US$132
    SAVE US$87
    US$191
    US$206
    Traveller (8357)
    Pool & Beach (2069)
    Room & Suite (1028)
    Overview
    • Excellent56%
    • Very good30%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “blue moon” (504 reviews)
    “el charro” (327 reviews)
    “pool bar” (576 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Ocean Maya Royale
    Special Offer: Get your 15% discount!
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    Rooms
    26 Nov27 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (6,777)
    There are newer reviews for Ocean Maya Royale
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    2,381 - 2,385 of 5,463 reviews

    Reviewed 23 October 2014

    I want to thank Jorge our consierge for making our welcome/stay at the resort so easy and comfortable. I have never been to a place so clean, calming, and breathtaking. From the housekeepers, facility ground staff, to our amazing bartenders oli, enanchio, victor (nickname nacho)...More

    6  Thank Laura N
    Reviewed 22 October 2014

    This was by far, the best hotel I have ever stayed in! Me and my boyfriend, both aged 22, stayed here for 2 weeks in September 2014. Upon arrival we were greeted with a cocktail and our suitcases were taken to our room for us....More

    16  Thank jessica m
    Reviewed 22 October 2014

    Again i write a review of a place I liked before, however times have changed and Ocean Maya doesn't appear to be doing it the right way. The little things start to add up and at the end of a week the pile just gets...More

    2  Thank Branbert
    Response from OCT-CustomerService, Manager at Ocean Maya RoyaleResponded 27 October 2014

    Dear Guest, Thank you for sharing your experience on Tripadvisor. We are really sorry to read that after coming back for a second time you have found some points that need readdressing at the Hotel. We do thank you for sharing them with us, this...More

    Reviewed 21 October 2014

    Best holiday ever, this hotel is fab, the grounds are beautiful and kept immaculate. The food in the buffet and restaraunts can't be faulted. The staff go out of their way to be helpful and make the holiday special and the bedrooms are spacious and...More

    9  Thank Frenchie2013
    Reviewed 21 October 2014

    what a great place to stay. 1st of all no screaming kids. adults only. we loved the pools and pool bar the food was 1st class.the japanese restaurant " yookosa" was one of the best weve eating in . and you can go back as...More

    7  Thank geoff o
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Beachfront
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Breakfast included
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Breakfast included
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$190 - US$631 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #26 Top resorts Hotel in Playa del Carmen
    • #33 Family Hotel in Playa del Carmen
    • #35 Spa Hotel in Playa del Carmen
    • #36 Luxury Hotel in Playa del Carmen
    • #37 On the Beach Hotel in Playa del Carmen
    • #51 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 320
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, BookIt.com, Hotels.com, Expedia, Hotwire, HotelsforEveryone and getaroom.com so you can book your Ocean Maya Royale reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Ocean Maya Royale Hotel Playa Del Carmen ,
    • Ocean Maya Hotel ,
    • Ocean Maya Playa Del Carmen ,
    • Hacienda Maya ,
    • Ocean Maya Royale Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (8357)
    Pool & Beach (2069)
    Room & Suite (1028)
    Dining (911)
    Hotel & Grounds (4713)
    Bathroom (75)
    Family and Play Areas (45)
    Business Centre & Event Rooms (11)
    Nearby
    Secrets Capri Riviera Cancun
    9,877 reviews
    .27 km away
     
    Grand Velas Riviera Maya
    3,283 reviews
    2.87 km away
     
    Rosewood Mayakoba
    1,759 reviews
    1.23 km away
     
    Fairmont Mayakoba
    4,206 reviews
    1.78 km away
     
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    Ask a question
    Questions & Answers
    Jordan D
    16 November 2017|
    Answer
    Response from Sarah P | Reviewed this property |
    We went through the resort and it was nice because one day it rained and they changed the day for us! Another couple that we talked to refunded because they weren’t going to be there! It was really nice and you felt secure... More
    0
    Votes
    VeganVicky
    13 November 2017|
    AnswerShow all 3 answers
    Response from Tom M | Reviewed this property |
    No real dress code, Shorts are fine but no tank tops for dinner. I had a pair of linen pants that were perfect for dinner and then watching the outside shows.
    1
    Vote
    Room Tips
    "Top floor garden view away from beach for the quietest rooms and area."
    Read review
    "The Privilege room are not near the beach/pools. We made a request to move to another area of the hotel and..."
    Read review
    "Ask for upstairs room for some extra privacy and ask for a sea view stunning views"
    Read review
    "My opinion is to go for the blocks farthest from the main building."
    Read review
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