We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Barcelo Occidental at Xcaret Destination

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Barcelo Occidental at  Xcaret Destination
Barcelo Occidental at  Xcaret Destination
Panoramas (2)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

10,878 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 9,173: English reviews
Maryville, Tennessee
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed yesterday NEW

Just came back from my 8th stay at the Occidental Grand Xcaret. As always from the moment I arrived we felt very well taken care of. Every single person was more than great to me. The friendly staff and beautiful setting allowed me to immediately relax. The rooms and grounds are beautiful, but there is a lot of construction going... More 

Helpful?
Thank Anthony C
1 review
Reviewed yesterday NEW via mobile

We loved this hotel and cannot fault it. The staff are friendly, the food is great- especially the speciality restaurants. The beach although small and man made is enough for us, if you want a larger beach- its very easy to grab a cab with a listed price (so no surprises). The xcaret park is well worth a visit, if... More 

Helpful?
Thank Rebecca S
Las Vegas, Nevada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

That's all I have to say. I stayed one week at Occidental Xcaret and would not change that for the world! Every single person was more then great to me and my family. We would not go a day with out feeling like we where home with some good friends. We went to celebrate my sister sweet 15 we would... More 

Helpful?
1 Thank mariaabalbuena27
Liverpool, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 days ago NEW via mobile

Room 30105 Royal Club, wife cannot use bath , no handrails in shower I have to hold her up!!. No disabled access to our restaurant at all, no disabled access to jacuzzi pool or toilets at poolside,I don't think there are any disabled facilities here, £3300 to eat in my room . You will not be hearing the last of... More 

Helpful?
7 Thank Paul r
Brisbane, Queensland, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 days ago NEW via mobile

Great resort and great park. Food is above average but not exceptional. Park is great but be prepared for walking. If you get the chance visit Roman Diaz at Pacos Tacos at the resort. He gave us a great night of service in with a relaxed attitude. There are fancier places to eat but if you want to interact with... More 

Helpful?
5 Thank joetB6288UD
Rosthern, Saskatchewan, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 days ago NEW via mobile

We booked at this resort again as we loved it so much the first time! The rooms and grounds are beautiful. There is wildlife everywhere! We even had the priveledge of seeing a family of coatis which was so sweet! There are monkeys iguanas and sereque all over as well. It is the staff that make this resort amazing! Mercedes... More 

Helpful?
6 Thank Aron M
MN
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 days ago NEW

Our check in was super quick, we were in building 11 which is very close to the main buffet, and most of the restaurants. When you check in, you WILL be walked to your room by a hotel representative. They WILL try to get you to do a timeshare presentation, for which they are relentless. We have stayed in Mexico... More 

Helpful?
3 Thank coastguardchick0530
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 days ago NEW via mobile

Great hotel, nice restaurants, friendly staff, alcohol at the pool bars is weak but ok in the restaurants, plenty to do day and night, cocobongo highly recommended, loads of wild life around the hotel as well as in the nature reserve ( excaret), shops in the hotel are expensive better to go into playa del Carmen

Helpful?
2 Thank Garry H
Puerto Rico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

The good: I love the hotel. It's the kind of hotel that you have to go more than 3 days to enjoy it all. The room was comfortable and big. the weather in November it's not so warm but also, not cold, is a good one, you can enjoy the beach. We took the Xcaret package that the hotel offer... More 

Helpful?
2 Thank qacq
Chase
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 days ago NEW

We stayed at this resort as they were undergoing renovations after being bought out by another hotel group. For the most part there wasn't too much inconvenience from maintenance, construction. The hotel and property are beautiful. The grounds, pools and buildings were very clean and the staff, especially, in the a la carte restaurants and bars were very good. The... More 

Helpful?
2 Thank suebU1676IC

11,634 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (11265)
Viewed
Hotel & Grounds (2935)
Viewed
Pool/Beach Area (2378)
Viewed
Dining (812)
Viewed
Room/Suite (706)
Viewed
Family/Play Areas (101)
Viewed
Bathroom (95)
Viewed
View from Room (211)
Viewed
Business Centre/Function Rooms (15)
Viewed
7:54
Videos (5)
Viewed
Other (4007)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (337)
Viewed
Amenities (72)
Viewed
Beach (28)
Viewed
Deluxe Room (50)
Viewed
Junior Suite (61)
Viewed
Pool (33)
Viewed
Relaxin Pool (13)
Viewed
Dining (40)
Viewed
The Hotel (40)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (32)
Viewed
Pool/Beach Area (3)
Viewed
Bathroom (2)
Viewed
Hotel & Grounds (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
View from Room (1)
Viewed
Other (24)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Playa del Carmen
8.2 km away
The Reef Coco Beach
The Reef Coco Beach
#98 of 213 in Playa del Carmen
3,206 reviews
11.8 km away
Sandos Caracol Eco Resort
Sandos Caracol Eco Resort
#68 of 213 in Playa del Carmen
11,414 reviews
31.9 km away
Grand Oasis Tulum
Grand Oasis Tulum
#16 of 22 in Akumal
1,469 reviews
Show Prices
Show Prices
Show Prices
25.4 km away
IBEROSTAR Paraiso Del Mar
IBEROSTAR Paraiso Del Mar
#7 of 11 in Playa Paraiso
4,297 reviews
18.1 km away
Bel Air Collection Xpu Ha Riviera Maya
3.1 km away
Iberostar Tucan Hotel
Iberostar Tucan Hotel
#43 of 213 in Playa del Carmen
6,005 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Beachfront
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 5-star Occidental at Xcaret Destination in Riviera Maya is a perfect combination in a natural setting with preserved cultural landmarks and an all-inclusive resort with a unique array of rooms, services, and state-of-the-art facilities. Choosing among the many possible activities is the most complicated part of a stay at this resort in Playa del Carmen. Swimming with dolphins, attending a Mayan Indian ceremony, enjoying all types of water sports at the beach club or sailing down the beautiful rivers and canals that surround the hotel are just a few highlights. The Xcaret eco-archeological park offers one of the most unique and exciting park, especially for families, by guaranteeing over 40 cultural attractions and expositions on art and traditions in Mexico. However, as people normally say at the hotel: "Do it all...or simply do nothing." Choose from a list of diverse activities such as strolling through the lush gardens at the resort, enjoying the sun while lying on a hammock, or taking a refreshing swim in one of the resort's five pools or private beach. Anti-stress remedies at the resort are endless. Regardless of how you plan each day at the resort, the hotel's choice of culinary selections is designed to satisfy the demands of every kind of guest. With 10 bars, including the one at the club, and 11 restaurants, guests have the freedom to choose a snack, an informal meal, a gourmet feast or a candlelight dinner, among many other options. The key to this resort is balancing between modern facilities and the marvelous Mexican rainforest that is filled with stunning local wildlife. Entertainment, relaxation and nature coexist at the Occidental at Xcaret Destination. ... more   less 

Additional Information about Barcelo Occidental at Xcaret Destination

Address: Carretera Federal Chetumal Puerto Juarez Km. 282 | Solidaridad, Playa del Carmen 77710, Mexico (Formerly Occidental Grand Xcaret All Inclusive Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $276 - $603 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Occidental at Xcaret Destination 4*
Number of rooms: 757
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Barcelo, Hotels.com, Expedia, Odigeo and Jetsetter so you can book your Barcelo Occidental at Xcaret Destination reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Occidental Grand Xcaret Hotel
Occidental Grand Flamenco Xcaret
Grand Flamenco Xcaret
Xcaret Grand Occidental
Occidental Xcaret
Hotel Xcaret
Xcaret Playa Del Carmen
Grand Xcaret Occidental
Xcaret Hotel
Grand Occidental Xcaret
Hotel Style:
#28 Business Hotel in Playa del Carmen
#39 Top resorts Hotel in Playa del Carmen
#41 Luxury Hotel in Playa del Carmen
#46 Spa Hotel in Playa del Carmen
#48 On the Beach Hotel in Playa del Carmen
#48 Family Hotel in Playa del Carmen
#79 Romantic Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Barcelo Occidental at Xcaret Destination staff and other travellers.
1,285 questions
Ask a question

See all questions (1285)

Questions? Get answers from Barcelo Occidental at Xcaret Destination staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 12 is undergoing renovations right now”
 of 5 bubbles coastguardchick0530, 30 Nov 2016 | Read review
“Most of the buildings don't yet have elevators, make sure if you need an elevator you are in a building that has one.”
 of 5 bubbles suebU1676IC, 30 Nov 2016 | Read review
“None of the rooms have a good view due to the way the hotel is arrange.”
 of 5 bubbles 940adrianan, 30 Nov 2016 | Read review
“don't think there was any bad anything”
 of 5 bubbles mbali107, 29 Nov 2016 | Read review
“Any of the Royal club rooms are good but if your looking for a few I imagine this will cost quite a lot more.”
 of 5 bubbles neilj808, 29 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay