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04/12/2017 05/12/2017
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    Occidental at Xcaret Destination

    Carretera Federal Chetumal Puerto Juarez Km. 282 | Solidaridad, Playa del Carmen 77710, Mexico
    011 34 518 88 93 13
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    04/12/2017 05/12/2017
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    Savings alert: 30% below average rate

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    US$363
    US$160
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    Overview
    • Excellent48%
    • Very good31%
    • Average12%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “royal club” (1,509 reviews)
    “man made beach” (432 reviews)
    “fun club” (350 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Occidental at Xcaret Destination
    Special Offer: Black Friday 10% discount
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    Rooms
    4 Dec5 Dec
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (13,297)
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    1 - 5 of 10,933 reviews

    Reviewed yesterday

    This resort is top notch for service and rooms. Meals are always left up to the one eating them and to me, they were fine. Some of the reviews on this site would scare a person from going to this resort. I do not know...More

    1  Thank cammie10
    Reviewed yesterday

    Just returned from a 4 night stay in royal club. I chose this hotel because it is next to the xcaret park and gave us the most flexibility in visiting the park and coming back during the day if we wanted. The positives are beautiful...More

    Thank rs663
    Reviewed yesterday

    Stayed at the hotel from Nov 8-21st 2017, Upon arrival check in was very quick and efficient we were shown to building 18 and within 15 mins our bags were delivered by the staff. Good points Entertainment Staff were excellent - especially those by the...More

    Thank Paul_Stroud
    Reviewed yesterday

    Just recently spent a week at the Occidental. I had read reviews before the visit and was slightly apprehensive as I had booked this as a surprise trip for my husband's 50th birthday but it was amazing. Negatives - the only negatives we would say...More

    1  Thank donbon2017
    Reviewed yesterday via mobile

    Back again for a little Grand hospitality - excellent food, service, ambience. The grounds are outstanding, always very clean and lots of choices. The staff at this resort really know what Customer Service is all about . Many Tks.

    2  Thank Ross M
    Royal Hideaway Playacar
    4,428 reviews
    #33 of 212 hotels in Playa del Carmen
    4.0 km
     
    Sandos Playacar Beach Resort
    13,188 reviews
    #61 of 212 hotels in Playa del Carmen
    3.0 km
     
    Iberostar Tucan Hotel
    6,719 reviews
    #48 of 212 hotels in Playa del Carmen
    3.1 km
     
    Hotel Riu Palace Mexico
    5,695 reviews
    #29 of 212 hotels in Playa del Carmen
    3.6 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Free Parking
    • Beachfront
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$162 - US$695 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #39 Top resorts Hotel in Playa del Carmen
    • #46 Luxury Hotel in Playa del Carmen
    • #48 Family Hotel in Playa del Carmen
    • #48 Spa Hotel in Playa del Carmen
    • #50 On the Beach Hotel in Playa del Carmen
    • #77 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 764
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Barcelo, Expedia, Booking.com, Hotels.com, HotelsforEveryone, Orbitz, Hotwire, Travelocity, TripOnline SA, Evoline ltd, getaroom.com, Cheap Tickets, Cancelon and HotelQuickly so you can book your Occidental at Xcaret Destination reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Occidental Grand Xcaret Hotel ,
    • Occidental Grand Flamenco Xcaret ,
    • Grand Flamenco Xcaret ,
    • Xcaret Grand Occidental ,
    • Occidental Xcaret ,
    • Hotel Xcaret ,
    • Xcaret Playa Del Carmen ,
    • Grand Xcaret Occidental ,
    • Xcaret Hotel ,
    • Grand Occidental Xcaret
    Add Photo Photos
    Traveller (13037)
    Pool & Beach (2858)
    Room & Suite (1187)
    Dining (981)
    Hotel & Grounds (8323)
    Family and Play Areas (116)
    Bathroom (99)
    Business Centre & Event Rooms (17)
    Nearby
    Iberostar Tucan Hotel
    6,719 reviews
    3.15 km away
     
    Royal Hideaway Playacar
    4,428 reviews
    3.99 km away
     
    Hotel Riu Palace Mexico
    5,695 reviews
    3.59 km away
     
    Sandos Playacar Beach Resort
    13,188 reviews
    3.02 km away
     
    Nearby Restaurants
    Carmen Beer Co. - Brewpub & Gourmet Kitchen
    80 reviews
    4.35 km away
    El hongo
    113 reviews
    5.22 km away
    Perche No Restaurante Pizzeria
    127 reviews
    4.36 km away
    L'Atelier
    97 reviews
    4.91 km away
    Nearby Attractions
    Xplor Park
    14,244 reviews
    1.25 km away
    Xcaret Eco Theme Park
    32,594 reviews
    .53 km away
    Delphinus Xcaret
    1,372 reviews
    .72 km away
    Xenses Park
    691 reviews
    .70 km away
    Ask a question
    Questions & Answers
    Laura M
    25 November 2017|
    Answer
    Response from OccidentalatXcaret | Property representative |
    Dear Laura, there are no renovations, it is a maintenance program in order to offer you the best service and it will be finished at the end of this month.
    0
    Votes
    Google Translation
    rippowam22
    25 November 2017|
    Answer
    Response from OccidentalatXcaret | Property representative |
    we will be pleased to assist you, please check your messages.
    0
    Votes
    Google Translation
    DaphneG120
    24 November 2017|
    Answer
    Response from OccidentalatXcaret | Property representative |
    Dear Daphne, Please send us an email with your booking number.
    0
    Votes
    Google Translation
    Room Tips
    "Buliding 21 has monkeys visit you on the 2nd and 3rd floors."
    Read review
    "Lobby rooms were very central."
    Read review
    "If you want any kind of service, upgrade to Royal."
    Read review
    "get away from lobby (too noisy), very slippery when it rains"
    Read review
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