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Barcelo Occidental at Xcaret Destination

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10,886 Reviews from our TripAdvisor Community

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There are newer reviews for Barcelo Occidental at Xcaret Destination
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Showing 9,181: English reviews
United States
Reviewed 31 July 2013

Our family stayed at this resort to celebrate our anniversary and it was absolutely phenomenal. We were blessed to stay at the Royal Club....the best investment you could ever make....the room was good and the food is awesome. Special thanks to Francisco and Jesus who along with the chefs made our trip gastronomically fabulous. Especially Jesus thank you for the...

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1Thank Nobee
Green Bay
Reviewed 31 July 2013

I'll make this short and sweet.... The resort wasn't new by any means but is very well taken care of. There are always maintenance personal taking care of the buildings/ grounds. We are a family of three (me , wife, and 7yr old daughter). We got there early in the afternoon and check in was a breeze. We were given...

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1Thank forbanger
Milford, Connecticut
Reviewed 31 July 2013

Very disappointed that there was no beach. Very small bay area that they created and it doesn't allow you access to the ocean. All rock ledges surrounding the property. If you like to walk the beach daily like we do, do not stay here. Also make sure guys have long pants or you can't eat in the restaurants except for...

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1Thank dmcordone
West Deptford, New Jersey, United States
Reviewed 30 July 2013

Nice Place to stay, service is great!! We booked this vacation through CheapCaribbean.com, and were very happy with what we got. The place is very big so be ready to do some walking, bring bug spray! There is not a huge beach area, but lots of pools.

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3Thank Wayne C
Romeoville, Illinois
Reviewed 30 July 2013

I can tell you for all you repeat Cancun travelers this is not a place you will be happy with staying at!! There is no one attending the pool sides for your drinks. I have experienced at other resorts that they have at least two people working each pool and the beach for getting you drinks. The rooms were nothing...

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1Thank David J
Sandra Alcázar U, Social Media Coordinator at Barcelo Occidental at Xcaret Destination, responded to this review

Dear David J, Thank you for your recent stay at Occidental Grand Xcaret and for taking time to share your experience with other travelers and possible future guests. We are terribly sorry to hear that didn’t meet your expectations during your stay with us. Please apologize us for the lack of service provided for our Food and Beverage department, ....

London, United Kingdom
Reviewed 30 July 2013

My boyfriend and I really enjoyed our stay at the occidental whilst accepting a few qualifications, namely that there is a small beach and the buffet food wasn't the best. Besides that though, it's amazing value. The rooms are large, with a nice bathroom and were cleaned every day with new towels and new bedding changed whenever you wanted. The...

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6Thank Nicola1989UK
Newark
Reviewed 30 July 2013

Nice place to look at, nice beach, perfect location to Xcaret with it's own entrance, BUT the rooms suck, the staff is NOT friendly, the restaurants are nasty and the "all inclusive" is CHEAP !!! I will never stay there again if the room was free. Typical time share type hotel...need I say more ??

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2Thank Willingfx
West Deptford, New Jersey, United States
Reviewed 29 July 2013

We booked this trip through Cheapcaribbean.com. We rarely travel and we were very pleased. Very large grounds so it never felt over crowded.Lots of pool options! Be prepared for walking, there is a shuttle service though. The grounds are beautiful and wooded, so bring bug spray if you get bit up like I do! There are also historical ruins on...

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3Thank April R
Stratford, Canada
Reviewed 29 July 2013

We spent New Year's at Occidental Xcaret. The adjacent enviro park was a huge highlight, well worth a day, and the fee. Four generations, ranging from 2 years to 83 years, and all our needs were met. Clean, meticulous grounds, efficient shuttle service when needed, delicious food and kind, friendly staff. We missed a "big" beach, but the lagoon beach...

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3Thank LM S
Gaithersburg, Maryland
Reviewed 29 July 2013

Our vacation got off to a rocky start but we had a great time. Because of thunderstorms in ATL the first leg of our trip down was held at BWI and as a result we spent the night in Atlanta airport and got to the resort almost a day late. When we rebooked our flights Delta suggested we stay an...

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4Thank Charles A

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Beachfront
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 5-star Occidental at Xcaret Destination in Riviera Maya is a perfect combination in a natural setting with preserved cultural landmarks and an all-inclusive resort with a unique array of rooms, services, and state-of-the-art facilities. Choosing among the many possible activities is the most complicated part of a stay at this resort in Playa del Carmen. Swimming with dolphins, attending a Mayan Indian ceremony, enjoying all types of water sports at the beach club or sailing down the beautiful rivers and canals that surround the hotel are just a few highlights. The Xcaret eco-archeological park offers one of the most unique and exciting park, especially for families, by guaranteeing over 40 cultural attractions and expositions on art and traditions in Mexico. However, as people normally say at the hotel: "Do it all...or simply do nothing." Choose from a list of diverse activities such as strolling through the lush gardens at the resort, enjoying the sun while lying on a hammock, or taking a refreshing swim in one of the resort's five pools or private beach. Anti-stress remedies at the resort are endless. Regardless of how you plan each day at the resort, the hotel's choice of culinary selections is designed to satisfy the demands of every kind of guest. With 10 bars, including the one at the club, and 11 restaurants, guests have the freedom to choose a snack, an informal meal, a gourmet feast or a candlelight dinner, among many other options. The key to this resort is balancing between modern facilities and the marvelous Mexican rainforest that is filled with stunning local wildlife. Entertainment, relaxation and nature coexist at the Occidental at Xcaret Destination. ... more   less 

Additional Information about Barcelo Occidental at Xcaret Destination

Address: Carretera Federal Chetumal Puerto Juarez Km. 282 | Solidaridad, Playa del Carmen 77710, Mexico (Formerly Occidental Grand Xcaret All Inclusive Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $273 - $592 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Occidental at Xcaret Destination 4*
Number of rooms: 757
Reservation Options:
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Also Known As:
Occidental Grand Xcaret Hotel
Occidental Grand Flamenco Xcaret
Grand Flamenco Xcaret
Xcaret Grand Occidental
Occidental Xcaret
Hotel Xcaret
Xcaret Playa Del Carmen
Grand Xcaret Occidental
Xcaret Hotel
Grand Occidental Xcaret
Hotel Style:
#28 Business Hotel in Playa del Carmen
#39 Top resorts Hotel in Playa del Carmen
#41 Luxury Hotel in Playa del Carmen
#46 Spa Hotel in Playa del Carmen
#48 Family Hotel in Playa del Carmen
#49 On the Beach Hotel in Playa del Carmen
#79 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Occidental at Xcaret Destination staff and other travellers.
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Questions? Get answers from Barcelo Occidental at Xcaret Destination staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms were clean and neat.”
 of 5 bubbles N9337WVvanessaf, 5 Dec 2016 | Read review
“Keep away from blocks 10 and 11 as are near the lobby and SO loud!”
 of 5 bubbles katieelizabethhills, 5 Dec 2016 | Read review
“Ask for second or third floor rooms...please note there is no lift...block 32. We had room 32303 which had a fantastic sea view..”
 of 5 bubbles lakeside71, 4 Dec 2016 | Read review
“Building 12 is undergoing renovations right now”
 of 5 bubbles coastguardchick0530, 30 Nov 2016 | Read review
“Most of the buildings don't yet have elevators, make sure if you need an elevator you are in a building that has one.”
 of 5 bubbles suebU1676IC, 30 Nov 2016 | Read review
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