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29/10/2017 30/10/2017
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    Occidental at Xcaret Destination

    Carretera Federal Chetumal Puerto Juarez Km. 282 | Solidaridad, Playa del Carmen 77710, Mexico
    011 34 518 88 93 13
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    29/10/2017 30/10/2017
     105 people are viewing this hotel
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    US$163US$194
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    Traveller (12843)
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    Room & Suite (1125)
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    Overview
    • Excellent48%
    • Very good31%
    • Average12%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “royal club” (1,501 reviews)
    “man made beach” (430 reviews)
    “fun club” (352 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Occidental at Xcaret Destination
    Special Offer: Join my Barceló
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    BRIC Hotel & Spa
    509 reviews
    #53 of 211 hotels in Playa del Carmen
     
    Paradisus Playa Del Carmen La Esmeralda
    7,481 reviews
    #33 of 211 hotels in Playa del Carmen
     
    Mahekal Beach Resort
    2,809 reviews
    #28 of 211 hotels in Playa del Carmen
     
    Paraiso Azul's -Casa De Gopala
    111 reviews
    #140 of 211 hotels in Playa del Carmen
     
    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (13,071)
    There are newer reviews for Occidental at Xcaret Destination
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    4,541 - 4,545 of 10,785 reviews

    Reviewed 13 January 2015

    We've visited several All Inclusive hotels and enjoyed this one to the fullest. The food was wonderful, the staff was attentive and the adjoining park offered many activities. THE GOOD: Food and service, outside the front desk was excellent, no complaints from a 50+ year...More

    6  Thank Michael P
    Response from Itze P, Reputation Management at Occidental at Xcaret DestinationResponded 19 January 2015

    Dear Michael P, Thank you very much for your sincerely review. For us, it’s very important to see not only positive things, but, also the things that in some way disappointed our guests. Then, we will have a chance to change it or just make...More

    Reviewed 13 January 2015

    We stayed at the resort from January 2 - January 9 as we had our symbolic wedding ceremony there. How I like to begin my first ever trip review is by commenting to the people who's comments JUST DON'T MAKE ANY SENSE!!! 1. The resort...More

    31  Thank tatouta65
    Response from Itze P, Reputation Management at Occidental at Xcaret DestinationResponded 16 January 2015

    Dear tatouta65, We definitely love your review! Congratulations for your Wedding and we want to say thank you for choosing us as your Wedding destination! We are happy to see that you have spent “an absolute super experience” with us. Your loyalty and encouraging comments...More

    Reviewed 13 January 2015 via mobile

    Saw in the 2015 New Year. Good location along the Mayan Riviera and fairly equidistant between Tumul and Xel Ha to the south and Playa del Carmen to the north. Large complex with plenty to do and butts up against the Xcaret water park which...More

    3  Thank CLG1065
    Response from Itze P, Reputation Management at Occidental at Xcaret DestinationResponded 16 January 2015

    Dear CLG1065, Thank you for your kind feedback in spite of some minor flaws that you have experienced and we sincerely apologize for any inconvenience caused. We appreciate every comment and value it for further improvement. Rest assured that your observations has been well noted...More

    Reviewed 12 January 2015

    Absolutely amazing place & super friendly, happy and helpful staff! You cannot be bored at this resort...it is huge with many walkways and alternate routes to get from one location to another. We stayed in the "Royal Club" which was a very nice upgrade. It...More

    2  Thank been827
    Response from Itze P, Reputation Management at Occidental at Xcaret DestinationResponded 16 January 2015

    Dear been827, Thank you for choosing Occidental Grand Xcaret. We are delighted to know that you enjoyed your recent stay with us. We really appreciate you sharing your magnifique experience. Please be assured that such remarkable praises will be shared to the Royal Club team....More

    Reviewed 12 January 2015

    The hotel has nice grounds and a good range of activities. There is a good choice of restaurants however the service was quite slow. The fun club staff were friendly and helpful, particularly Julio. We also did a scuba diving course with the hotel but...More

    2  Thank Paz0112
    Response from Itze P, Reputation Management at Occidental at Xcaret DestinationResponded 16 January 2015

    Dear Paz0112, Thank you for choosing Occidental Grand Xcaret on your visit to the Riviera Maya. We are glad to know that you enjoyed your stay with us. Please be assured that such remarkable praises will be shared to Julio and to the rest of...More

    BRIC Hotel & Spa
    509 reviews
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    2,809 reviews
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    Paraiso Azul's -Casa De Gopala
    111 reviews
    #140 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Free Parking
    • Beachfront
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$170 - US$648 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #39 Top resorts Hotel in Playa del Carmen
    • #45 Luxury Hotel in Playa del Carmen
    • #48 Spa Hotel in Playa del Carmen
    • #48 Family Hotel in Playa del Carmen
    • #50 On the Beach Hotel in Playa del Carmen
    • #77 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 764
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, Barcelo, Hotels.com, TripOnline SA, Cheap Tickets, Orbitz, HotelsforEveryone, Travelocity, Evoline ltd, Hotwire, getaroom.com, Cancelon and HotelQuickly so you can book your Occidental at Xcaret Destination reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Occidental Grand Xcaret Hotel ,
    • Occidental Grand Flamenco Xcaret ,
    • Grand Flamenco Xcaret ,
    • Xcaret Grand Occidental ,
    • Occidental Xcaret ,
    • Hotel Xcaret ,
    • Xcaret Playa Del Carmen ,
    • Grand Xcaret Occidental ,
    • Xcaret Hotel ,
    • Grand Occidental Xcaret
    Add Photo Photos
    Traveller (12843)
    Pool & Beach (2864)
    Room & Suite (1125)
    Dining (978)
    Hotel & Grounds (8192)
    Family and Play Areas (113)
    Bathroom (98)
    Business Centre & Event Rooms (17)
    Nearby
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    3.20 km away
     
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    1.80 km away
     
    Paraiso Azul's -Casa De Gopala
    111 reviews
    1.80 km away
     
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    Ask a question
    Questions & Answers
    traveler_the
    21 October 2017|
    AnswerShow all 2 answers
    Response from OccidentalatXcaret | Property representative |
    Dear traveler_the, OXD belongs to Barceló ando Hotel Xcaret méxico belongs to Xcaret.
    0
    Votes
    Google Translation
    Alanna R
    20 October 2017|
    Answer
    Response from OccidentalatXcaret | Property representative |
    Dear Alanna R, Please provide me your email by private message and we will send you the information.
    0
    Votes
    Google Translation
    Alanna R
    20 October 2017|
    Answer
    Response from OccidentalatXcaret | Property representative |
    Dear Alanna R, Shorts, tank tops, flipflops or sandals are not allowed in all our a la carte restaurants. for men No beach clothes and bikinis. for women.
    0
    Votes
    Google Translation
    Room Tips
    "Building 21 is by the quieter pool but you don't get good views."
    Read review
    "ask for a pool room view"
    Read review
    "Avoid building 11 --it is by the parking lot and main entrance and a lot of the rooms in that building..."
    Read review
    "All rooms are very quiet, ours certainly was as it was about 500 meters from the main complex."
    Read review
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