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5ta Avenida Between Calle 6 and 8, Playa del Carmen 77710 Mexico
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Traveller (408)
360
Panoramas (13)
Room & Suite (256)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 16/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Lunata
Updated 16/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#35 of 333 hotels in Playa del Carmen
Location
Cleanliness
Service
Value
Hotel Lunata a real oasis of elegance, hospitality and service - on a truly world class level, particularly given its small size. Hotel Lunata is a charming hacienda-style hotel located on Fifth Avenue's ,the heart and soul of Playa Del Carmen, just steps away from the Mexican Caribbean's pristine white sand beaches. Centrally located, Hotel Lunata is easy walking distance from everything Playa del Carmen has to offer, including beaches, international restaurants, upscale boutiques, unique artisan shops, Mayan ruins, and bars with live music that ranges from mariachis to reggae. The hotel is a special place reserved for guests that appreciate fine living. Architect Angel Islas has successfully blended traditional Mexican architecture with modern day comforts to create a hotel perfect for the discriminating traveler. The creative use of natural light, river stones, hand painted talavera tiles, and hardwood beams captures the traditional charm of Mexico.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool / beach towels
Breakfast available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Spa
Baggage storage
Wifi
Breakfast buffet
Concierge
Mosquito net
Non-smoking hotel
Outdoor furniture
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Bottled water
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Charming
Languages Spoken
English, French, Spanish, Italian
459Reviews12Q+A65Room tips
Traveller rating
  • 300
  • 128
  • 24
  • 4
  • 3
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Popular mentions
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Most Recent
Duane H wrote a review Jul 2022
1 contribution
Lovely, charming hotel right on in the heart of Playa del Carmen's tourist center. I had a great stay. Great room with a view of the ocean, great staff and an overall fantastic location. Highly recommend and will stay here again.
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Date of stay: July 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mandy B wrote a review Jul 2022
ontario6 contributions3 helpful votes
+1
After a week at an all inclusive this hotel was the perfect end to a wonderful trip with my daughter. We have wanted to stay here for years after seeing it on 5th Ave. The location is perfect. Close to everything you cohld wnat hwre in Playa. Rooms are amazing, spacious and clean with the most comfortable beds. Our balcony looking into the courtyard was huge and perfect. The water pressure in the shower was amazing!! The two cats who live here are so friendly and sweet, it was always a treat to see them welcome us back to the hotel. We will most definitely be back soon.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Martha C wrote a review Jul 2022
Salt Lake City, Utah16 contributions34 helpful votes
The place is neat, clean, welcoming! The staff that is amazing........ makes you feel like Familia. The rooms are spacious, very cleaned and very comfortable. If you are looking for the many activities 5th Avenida offers through out the day, or go party at the many bars/restaurants at night, beach activities or just rest up, this is the place for you! I have stayed at many resorts in Cancun but this Hotel was great and cant wait to go back! Go and enjoy! Thank you Lunata Hotel Staff! You guys Rock!!!!!
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Date of stay: July 2022
Value
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Room Tip: Just go try it out!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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TheTravelTaurus wrote a review Jul 2022
Austin, Texas59 contributions31 helpful votes
+1
I recently stayed at Hotel Lunata for a few days last week and had a great experience. The room was clean and had amazing a/c which was nice on a hot day. I loved the chair swing on the patio. Make sure you check out the roof with a view of the ocean and take time to admire the art throughout the property. I really liked that this hotel is located right on 5th Ave but the room was not noisy at night. It’s also very close to the beach!! The staff was nice and helpful. I definitely recommend this hotel.
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Date of stay: June 2022
Rooms
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sangeeta S wrote a review Apr 2022
Stone Mountain, Georgia24 contributions4 helpful votes
Perfect location. Nice, small hotel with 10 rooms. It's on 5th ave, where all he action happens in Playa del Carmen. It's close to beach on the other side. Staff is very friendly. They will make you feel at home. If you need to know what to do they have good suggestions. If you need extra towels etc they were always ready to help.
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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WorthySpotTravelers wrote a review Mar 2022
Worcester, Massachusetts23 contributions32 helpful votes
Great location. Can walk to everything 5th has to offer. Stayed at all inclusive for few days and then went here. It was nice break, Small place so they made you fell like family. Manager and Bell man were great.and very helpful . My wife and I had room overlooking 5th. We loved it. Very clean ' Yes can get a bit loud but your on 5th ave. If you want quite get room facing court yard. Would definitely recommend this hotel
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Date of stay: February 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Imax wrote a review Feb 2022
3 contributions
This is small, cozy hacienda-style Mexican hotel. If you want to be on the 5th avenida, short walk to the beach and the main entertainments, this is the hotel that would make you feel like home. Friendly staff, very clean, and provide great recommendations. Will come back with friends for sure:)
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Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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lisamarie66 wrote a review Sep 2021
Austin, Texas96 contributions43 helpful votes
+1
If you’re looking for a hotel right in the heart of Playa, Hotel Lunata fits the bill. The room was clean and decorated in an authentic Mexican style. Reception was very friendly and helpful. It does get a bit noisy with street music so make sure a bring earplugs. Note that there is no pool and the public beach is extremely crowded, but if you want well-run and inexpensive accommodations in the middle of the action, I highly recommend Hotel Lunata.
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Date of stay: September 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Frania wrote a review Jul 2021
5 contributions
The front desk personal was welcoming and helpful with information we didn't know about places to go and recommendations. The place is nice, comfortable, cozy, and it looks like a traditional Mexican hacienda. It is really nice for the price you pay.
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Date of stay: July 2021
Value
Service
Sleep Quality
Room Tip: Rooms not facing the 5th ave are quieter
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Lunata , Director General at Hotel Lunata
Responded 30 Jul 2021
Thank you so much for taking the time to share your impressions of Lunata Hotel. Our goal is to provide an excellent stay for all of our guests, and we’re thrilled that you experienced our personalized service and that you find useful our tips. We are grateful for your recommendation and look forward to welcoming you back in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ger_Ortega wrote a review Mar 2021
Birmingham, United Kingdom44 contributions16 helpful votes
I fell in love with the photos of the hotel’s website and I wasn’t disappointed when I checked in. The hotel is incredibly cute and it’s an architectural oasis compared to all the ‘condos’ and Airbnb’s that have polluted Playa del Carmen. The colours and the friendliness of the staff makes up for the lack of a pool. You totally feel a bit of Mexicanity in this multicultural city. Each room has a modem so wifi isn’t a problem in case you’re looking to work from home as I was. It might be noisy if you book a room facing the 5ta Avenida but this is a challenge faced by all hotels In the city centre. I’d advise booking a room facing the garden and then you’ll be in paradise. Did I say that the colours of the hotel are to die for?
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Date of stay: March 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$83 - US$107 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lunata hotel playa del carmen, lunata playa del carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
10
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Frequently Asked Questions about Hotel Lunata
Which popular attractions are close to Hotel Lunata?
Nearby attractions include Quinta Avenida (0.2 km), Playacrawl (0.2 km), and L'Ambassade (0.2 km).
What are some of the property amenities at Hotel Lunata?
Some of the more popular amenities offered include free wifi, a spa, and airport transportation.
Which room amenities are available at Hotel Lunata?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Lunata?
Guests can enjoy breakfast during their stay.
Is parking available at Hotel Lunata?
Yes, parking is available to guests.
What are some restaurants close to Hotel Lunata?
Conveniently located restaurants include Po Thai Restaurant, Harry's Prime Steakhouse & Raw Bar, and Zitla.
Does Hotel Lunata have airport transportation?
Yes, Hotel Lunata offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Lunata located near the city centre?
Yes, it is 0.7 km away from the centre of Playa del Carmen.
Are any cleaning services offered at Hotel Lunata?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Lunata?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Lunata?
The staff speaks multiple languages, including English, Spanish, French, and Italian.