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Kinbe Hotel

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Kinbe Hotel
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612 Reviews from our TripAdvisor Community

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Showing 428: English reviews
New York City, New York
Reviewed 22 January 2017 via mobile

I really wanted to like this hotel, but staying here has been nothing but torture, stress and anxiety. Bottom line: YOU COULDNT PAY ME TO STAY IN THIS NIGHTMARE HOTEL AGAIN. You can't even do two basic things: shower or sleep. Day 1: check in, Tuesday, 3pm: i check into my rugiada room. It appears to be a clean and...

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Helpful?
3Thank jessica m
Stefania C, Director de Relaciones con Clientes at Kinbe Hotel, responded to this review

Dear Jessica thank you for your opinion on TripAdvisor and also to give us the opportunity to share a really importante part of our job. We are very dedicated to taking good care of our guests . For all of our staff this is the most important part of our job. However, from time to time people needs are more...

Reviewed 9 January 2017 via mobile

The hotel is small with nice decoration,indoor poo,is like boutique hotel.the rooms isn't something special but is ok.it is in the center of playa del carmen on the pedestrian street and 100 metres from the sea.everything is around by foot.the staff was helpfull.i will stay there again for sure.

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Helpful?
Thank Nik M
Stefania C, Director de Relaciones con Clientes at Kinbe Hotel, responded to this review

Dear Nik, thanks for taking the time to write a nice review for Hotel Kinbe, we are very please that you enjoyed your stay with us and that you are willing to come back, see you soon in Playa del Carmen !

new york, ny
Reviewed 9 January 2017

I had a wonderful stay at the Hotel Kinbe after a minor hiccup. The room that they first brought me too was incredibly dark and not at all what was pictured at the time of my booking. The manager came to my room to help out and had it sorted out by the next day. I was moved to Room...

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Helpful?
Thank wanderlustny
Stefania C, Director de Relaciones con Clientes at Kinbe Hotel, responded to this review

Dear wanderlustny , I'm glad to read that you had a good experience at Hotel Kinbe, and that a little problem could be solved so that you enjoyed your stay with us! We really appreciate that you like our staff and that you find everybody friendly! We will wait for you soon at Hotel Kinbe !

New York City, New York
Reviewed 6 January 2017

My partner and I stayed in this hotel for seven days and the thing that stands out most is the customer service. Every single staff member with whom we interacted was friendly, helpful, kind and had excellent attitudes. They helped us choose restaurants, gave opinions on excursions, where to go to the beach-- wonderful. Location: Couldn't be more central, right...

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Helpful?
Thank Avi S
Stefania C, Director de Relaciones con Clientes at Kinbe Hotel, responded to this review

Dear Avi ! Many thanks for the positive review! And more importan thanks for pointing out some of the things we can improve ! We really appreciate that you like our staff and that you find everybody friendly! We will wait for you soon at Hotel Kinbe !

New York City, New York
Reviewed 3 January 2017 via mobile

This was my husband's and I second stay at the Kinbe Hotel. Once again they did not disappoint. The hotel is conveniently located a block from the beach and half a block from 5th avenue. It is so easy to walk to everything which is one of the things we love. All of the staff is extremely welcoming and available...

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Helpful?
Thank MrsRamirez1206
Stefania C, Director de Relaciones con Clientes at Kinbe Hotel, responded to this review

Dear Mrs Ramirez many thanks to chose Hotel Kinbe again, we are pleased that you like to stay with us when you're in Playa del Carmen! Thanks for the review and we hope to see you again soon !

Phoenix, Arizona
Reviewed 3 January 2017

I don't do boutique hotels but this one looked nice. Well I was blown away by the hotel and I will be back!!! The hotel is about 50 feet from the famed 5th ave. Its close enough to the action but far enough away to get some sleep after a night of fun. The the lobby is very stylish, a...

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Helpful?
Thank Antoine S
Stefania C, Director de Relaciones con Clientes at Kinbe Hotel, responded to this review

Dear Antoine, thanks so much for your kind review! We are very happy you appreciate the decoration at our Hotel as well as the staff's attention to details. We will wait for you to come back at Hotel Kinbe!

PA
Reviewed 5 December 2016

We stayed here for 10 days in late November -11/21 to 12/1, and all I can say is, what a lovely jewel of a hotel! Fantastically friendly and helpful front desk and other staff. From the moment we walked in we were welcomed and made to feel like friends, not just paying guests. Each time we passed the front desk,...

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Helpful?
Thank ReiserinPa
hotel k, Director de Relaciones con Clientes at Kinbe Hotel, responded to this review

Dear Customer! Thanks so much for the great review ! We are waiting for you to visit Hotel Kinbe and Playa del Carmen soon. Best Regards Hotel Kinbe.

Austin, Texas
Reviewed 12 November 2016

I was in Playa 10/9-10/14.My stay at Kinbe was wonderful.Enry and Maria were so helpful and wonderful.They gave me awesome service and helpful tips. It is one of the smaller hotels,with a wonderful family run feel,and unique character to it. My room developed a small water leak during a rainstorm my first night there,and Enry was on top of it,and...

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Helpful?
Thank mrapplesir
hotel k, Director de Relaciones con Clientes at Kinbe Hotel, responded to this review

Thanks so much for the great review ! Hope to see you back in Playa del Carmen soon. Hotel Kinbe

Crested Butte, Colorado
Reviewed 29 October 2016 via mobile

my boyfriend and i stayed at kinbe for 2 nights. our finances didn't come through in time for check in (forgot to call the bank before we left the states) but maria and the manager, stef, were very understanding and helped us figure everything out. they were so kind and helpful! besides the great service, the location is great and...

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Helpful?
Thank skibumskye
scubacenote, Social Media Manager at Kinbe Hotel, responded to this review

Dear Skibumskye, Thanks for your kind comments, we’re glad we were of help and that you enjoyed your stay. We try to always be helpful to our guests. Thanks for mentioning that the hotel is nice and rooms are clean and that we have such great location, as well as an affordable price; this is helpful for other travelers too....

Fort Worth, Texas, United States
Reviewed 25 October 2016

I loved it!!! The staff was amazing and very helpful with tips on local hidden gems. The hotel is located in a perfect area away from the disco night noise. I really enjoyed my stay in kinbè and will definitely stay there again.

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1Thank Zaira C
scubacenote, Social Media Manager at Kinbe Hotel, responded to this review

Dear Zaira C Thanks for your kind words. We’re honored to be called a hidden gem, and it’s rewarding to be considered amazing and helpful. We’re happy you enjoyed your stay and we hope to see you in the future. Sincerely Hotel Kinbe

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
The Kinbe is a fusion of lush tropical garden setting with distinctly chic shape that gives a soaring charm in a comfortable and friendly atmosphere. Close to the 5 Avenida, just 50 meters from the Caribbean Sea. The impressive reception, the particular pool, the stunning waterfall and the panoramic terrace are the enchanting of the hotel. The unique shape design of the rooms offers the guests a feeling that each room was designed especially for them. ... more   less 

Additional Information about Kinbe Hotel

Address: Calle 1o Norte entre 1a y 5a, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $101 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Kinbe Hotel 3.5*
Number of rooms: 29
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Travelocity, Hotwire, Hotels.com, Priceline, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Kinbe Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kinbe Hotel Playa Del Carmen, Riviera Maya, Mexico
Kinbe Playa Del Carmen
Hotel Style:
#71 On the Beach Hotel in Playa del Carmen
#87 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Kinbe Hotel staff and other travellers.
14 questions
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Questions? Get answers from Kinbe Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south side are quieter”
luisfH2496FS, 10 Apr 2017 | Read review
“We had a room with two beds. It was inside and queit.”
ps703, 13 Mar 2017 | Read review
“We had a room with a loft. The bathroom is on the main floor and the spiral staircase might be a challenge to some”
margaretn643, 28 Feb 2017 | Read review
“The rooms with pool view are nice. Higher the better, but no elevator.”
BiaRedmond_WA, 13 Feb 2017 | Read review
“Be happy - don't stay in the smaller rooms unless all you need is a bed and shower.”
sherrieh806, 7 Feb 2017 | Read review
5 of 5