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Sunset Fishermen Spa & Resort

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Sunset Fishermen Spa & Resort
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901 Reviews from our TripAdvisor Community

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There are newer reviews for Sunset Fishermen Spa & Resort
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Showing 785: English reviews
Chicago, Illinois
Reviewed 3 October 2016

My BFF's home is Royal Sunset, we decided to stay at Sunset Fishermen to try something different. It was the BEST choice ever! it was quaint, quiet and a wonderful place. I must say it had the best staff ever! All the wait staff was attentive and SPECTACTULOR. The same can be said for the activity staff. I looked forward...

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Helpful?
Thank d0gl0ver3
SunsetFishermen, General Manager at Sunset Fishermen Spa & Resort, responded to this review

Dear guest: Thank you for taking the time to share your experience and for chosing Sunset Fishermen as your home away from home during this trip It was our pleasure to be your host and we are already looking forward to your next visit. Next time you visit us remember to relax, refresh your mind, rejuvenate your body and cleanse...

Brantford, Canada
Reviewed 30 September 2016 via mobile

We own there but are in cancun this week. Went for a day trip. So love this place. Beach is awesome. Restaurant being updated and new lovely washrooms in lobby. I would give resort three star for now. However I have stayed at many luxurious resorts all over world and I would choose here anytime. You get a chance to...

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1Thank DGN7090
Albuquerque, New Mexico
Reviewed 28 September 2016

With only maybe 120 rooms, we were able to meet and befriend most of the guests. The staff are attentive and super friendly... everyone of them seemed to know our names by the first morning. The food was superior , with perfectly seasoned and presented dishes every time. I was really surprised at the level of consistency that was maintained,...

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Helpful?
1Thank stkey
SunsetFishermen, General Manager at Sunset Fishermen Spa & Resort, responded to this review

Dear guest: Thank you for your nice comments. We are glad to learn you were able to experience the improvements we are making and there are still more to come. Come back soon it will be our pleasure to be your host again.

Foresthill, California
Reviewed 23 September 2016 via mobile

We took a trip in September to sunset fisherman and had a great time the staff was really nice...Juan the bartender was great!! Ruth and Emanuel did all the activities and were a lot of fun we made a lot of new friends and had a blast

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Helpful?
Thank bhelm22
SunsetFishermen, General Manager at Sunset Fishermen Spa & Resort, responded to this review

Dear guest: We are glad to learn you had a wonderful time at Sunset Fishermen and we appreciate the comments about our staff whom we are proud of. Come back soon, remember your home away from home is waiting for you.

Reviewed 15 September 2016 via mobile

At the end of my vacation I was given a bill for over $1,000 more than what I was told. Many people at the front desk and restaurant had told me during my stay that I was good to go and did not need to pay anything. Then the day I was leaving they would not let me go unless...

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Helpful?
1Thank Jason B
SunsetFishermen, General Manager at Sunset Fishermen Spa & Resort, responded to this review

Dear guest: We are sorry to learn about your experience and we apologize for the misunderstanding you experienced with you reservation and the program paid.

Reviewed 7 September 2016 via mobile

I spent 8 days in this resort. I have only positive comments. I bought an all inclusive package . Food is good and everyday there is a new menu. You can drink and eat International and sometimes mexican. Rooms are Big,cleaned and well organized with a iacuzzi on the balcony. Swimming pool plus a wonderful beach make the resort a...

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Helpful?
Thank Roberto C
SunsetFishermen, General Manager at Sunset Fishermen Spa & Resort, responded to this review

Dear guest: Thank you for your nice comments. We are glad to learn you had a wonderful time and we also appreciate the area of opportunity given. We would like to take this opportunity to share with you that we have bought bicycles to be used by our guest upon request at the Front Desk.

Reno, Nevada
Reviewed 1 September 2016

This resort is fabulous. However, we booked unit #225 on VRBO #828906 - 6 months before we were to arrive, we had to cancel. All of a sudden the owners, Julio & Brenda, fall off the face of the earth. I am now out $300.00. I have filed a report with VRBO and Homeaway, but please be aware that the...

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Helpful?
Thank dianetahoe2
SunsetFishermen, General Manager at Sunset Fishermen Spa & Resort, responded to this review

Dear guest: We are sorry to learn you had a bad experience by making your reservation to a Vacational Site Rental that is not operated by the hotel. We invite you to book directly in the hotel web and stay at a Hotel Operated Unit to avoid any similar experience.

Reviewed 1 September 2016 via mobile

Nice and clean rooms, also very spacious. Great service!! Food and drinks were tasty. Thank you to the staff for always assiting me and making our stay a happy one. We will definitely return for more summer fun.

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Thank Ana A
Reviewed 1 September 2016

We had the best vacation at the Sunset Fisherman! It was a fantastic location and the service was amazing. Marcial, Oscar, Eduardo, Marlene....were all fantastic with their outstanding service! They each were so friendly and willing to help at any moment. Marcial remembered our name right away and it meant a lot! I talked to Oscar after the vacation because...

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2Thank jennifer s
Long Beach, California
Reviewed 29 August 2016

our 2 bedroom suite was very spacious and comfortable, with a great view of the pool and the Caribbean Sea. We had a balcony to enjoy, but did not do so due to the heat and humidity in August. The unit was maintained well by the cleaning staff and they make up cute towel arrangements. The staff are generally friendly...

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Helpful?
Thank Breyoot

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service

Additional Information about Sunset Fishermen Spa & Resort

Address: Bahia del Espiritu Santo # 9 | Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $272 - $434 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sunset Fishermen Spa & Resort 3.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Sunset Fishermen Hotel Playa Del Carmen
Sunset Fishermen Spa And Resort
Sunset Fishermen Playa Del Carmen
Sunset Fishermen Spa & Resort Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#55 Family Hotel in Playa del Carmen
#86 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Sunset Fishermen Spa & Resort staff and other travellers.
38 questions
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Questions? Get answers from Sunset Fishermen Spa & Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Almost all have at least an ocean view, walk out to beach on ground floor is really great.”
 of 5 bubbles DeanaN291, 2 Dec 2016 | Read review
“Make sure you ask for ocean front not ocean view make certain you ask for the first floor if cannot do stairs”
 of 5 bubbles Rhanna793, 29 Nov 2016 | Read review
“Shower at off hours for warm or occasionally hot water: before 6:30, late night, or mid day when everyone is at the beach.”
 of 5 bubbles F8392QTelizabethh, 20 Nov 2016 | Read review
“Ground floor room 114, you can walk out on beach and one of the closest to the water.”
 of 5 bubbles mgman, 20 Nov 2016 | Read review
“Ask about wifi, some rooms have it and some don't.”
 of 5 bubbles 430leeannes, 14 Nov 2016 | Read review
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