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Angel did a great job helping us and the others in our group acclimate to not just the resort but the whole playa del Carmen experience. His activities were fun and he worked real well with our family.
This is one of our favourite places to go. Its small, and old but has the great feeling of 'family". We enjoy the peaceful and friendly atmosphere. Our pool concierge Angel kept us all busy and involved in the fun activities through out the week....More
My husband and I visited Fisherman's for the first time 2 weeks ago. It's located on a private road, nestled in between high end homes. We felt immediately welcomed by not only the staff but also the guests. This resort is closer to the ocean...More
First time staying at this resort. Complete lack of communication between management and the line level associates. Lots of unfriendly staff that seemed to care less about taking care of the needs of the guests and providing a great guest experience. The wait time for...More
1 Thank Rebecca T
Response from DavidZCancun_Mexico, Manager at Sunset Fishermen Spa & ResortResponded 29 May 2015
Thank you for your comments.
We are sorry to read we were not able to fulfill your expectations and we apologize for that. Your feedback enables us to review our standards and procedures.
This was our second time at this resort and we had another great time here. The staff were great. They were always willing to go the extra mile to please us. They were attentive and very hardworking. It appeared as though the restaurant was a...More
US$155 - US$348 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#55 Family Hotel in Playa del Carmen
#83 Romantic Hotel in Playa del Carmen
Non-Smoking Rooms ,
Number of rooms
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