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Sunset Fishermen Spa & Resort

TripAdvisorUS$219*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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US$219*
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Sunset Fishermen Spa & Resort
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981 Reviews from our TripAdvisor Community

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There are newer reviews for Sunset Fishermen Spa & Resort
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Showing 858: English reviews
Reviewed 25 January 2015 via mobile

I want to commend the staff at Sunset Fishermen. When I discovered one of our luggage pieces was missing they went to work quickly and phoned the transportation company (Premier) and the driver returned. They phoned the Cancun airport then arranged for me to return the next day. It was not easy dealing with the Mexican airport authorities but eventually...

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Helpful?
Thank Jim H
Prairie Village, Kansas
Reviewed 24 January 2015 via mobile

I am shocked to read another guests review of customer service from the GM Javier because we had a similar experience! We had done a time share exchange through VRIETY exchange and upon our arrival they denied having our reservation. I showed them my confirmation email with a confirmation number for our one week stay in November 2014 and they...

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4Thank stinsonk5
DavidZCancun_Mexico, Manager at Sunset Fishermen Spa & Resort, responded to this review

Dear Guest: Thank you for your comment. We are sorry to learn we were not able to fulfill your expectations and we apologize for that. Our guest satisfaction is our main concern, reason why we are giving follow up to your comments in order to review our standards and procedures and keep the service and Mexican hospitality, we have been...

Reviewed 24 January 2015 via mobile

We rented a condo on VRBO for this facility. We had confusion checking in, but learned later from the owners that there are so many different type of units here that reception gets mixed up, it's also a time share property. We lived our unit, it was perfect space for us. The kitchen was well stocked for cooking. It was...

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2Thank Tricia F
Vancouver, Canada
Reviewed 23 January 2015

This is a simple, quiet resort. There is no dance music, no partying, and no activities. There are a lot of time share holders here and most of the guests are over 45. Many are over 60 as well. They play classic rock and 50s pop on fairly quiet speakers. We didn't expect this atmosphere, but we were okay with...

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3Thank Mr G
DavidZCancun_Mexico, Manager at Sunset Fishermen Spa & Resort, responded to this review

Dear Guest: Thank you for your comments. Our guest satisfaction is our main concern, reason why your feedback enable us to review our standards and procedures in order assure the quality service we have become known for. Receive our apologies for not being able to fulfill your expectations.

Cincinnati, Ohio
Reviewed 17 January 2015

We stayed at Sunset Fishermen's Resort in late Oct. 2014, with another Owner/couple in a 2BR, 3BA "apartment". We enjoyed the rather 'quiet' location (although hard to find), the smallness of the resort and the friendly staff and guests. The hotel staff was very helpful and friendly. This is NOT a 4-5-Star resort, but the beach-front location and pools are...

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2Thank SavvyTraveler-OH
Reviewed 16 January 2015

Just completed a 10 day stay here. Very disappointed with the stay overall.The staff were very good, courteous and helpful especially Guillermo, Alejhandra, Robert (cook), Diana & Marcial. The food was excellent (menu driven), not buffet) Location is great, right on the beach. Now, the bad, We had booked through an agent to be provided all-inclusive one bedroom suites only...

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4Thank Rick L
Asheville, North Carolina
Reviewed 11 January 2015

The resort is low key, quiet, the staff are helpful and friendly. I have seen them over 10 or 12 years now and really appreciate them: Marcial, the greeter, is a sweet and helpful person. Anselmo who gives out towels is outstanding. Adam, Jesus,and Lady, who are servers and bartender, are helpful. Miguel, at customer service, is helpful. Maria the...

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Thank happywnc
Wichita, Kansas
Reviewed 10 January 2015

I have vacationed at the Sunset Fisherman multiple times and I love the location, the smallness of the resort and the people who regularly stay there from year to year. The transportation service to and from Cancun airport is exceptional. The hotel staff is very helpful and friendly but this year there was a Wedding at the resort while we...

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2Thank Brenda L
South Lyon, Michigan
Reviewed 7 January 2015

Fishermens Village is great for the access to the beach. The Life Guard, Absalon, did a good job helping people use the boats and kayaks, and the beach clean up crew worked furiously against an unusual seaweed attack to keep the beach nice. The staff is helpful and friendly. If you want an all-inclusive experience, or need to be on...

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Thank EndofBeach
Ivyland, Pennsylvania
Reviewed 7 January 2015

We stayed at Sunset Fishermen Spa & Resort over the Christmas week. The pros of this resort is the beach and the smallness of the resort, it has a boutique hotel/resort feel. I like the architecture and decoration as well. They were redoing the tiling in the spot where the mermaid and dolphin sculptures reside. Hopefully it will be done...

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1Thank traveler2828

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service

Additional Information about Sunset Fishermen Spa & Resort

Address: Bahia del Espiritu Santo # 9 | Playacar, Playa del Carmen 77714, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $221 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sunset Fishermen Spa & Resort 3.5*
Number of rooms: 90
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Hotwire, Cheap Tickets, Hotels.com, Priceline, Expedia, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Sunset Fishermen Spa & Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sunset Fishermen Hotel Playa Del Carmen
Sunset Fishermen Spa And Resort
Sunset Fishermen Playa Del Carmen
Sunset Fishermen Spa & Resort Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#55 Family Hotel in Playa del Carmen
#84 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Sunset Fishermen Spa & Resort staff and other travellers.
48 questions
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Charlotte, North Carolina

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Questions? Get answers from Sunset Fishermen Spa & Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would recommend the second or third floor in the main building or the two wings of the main building.”
Breyoot, 12 May 2017 | Read review
“take $'s for tips, you will WANT to tip them for the great services!”
413dalep, 4 May 2017 | Read review
“Two bedroom suite or bust.”
kibular, 28 Apr 2017 | Read review
“Rooms on the third floor in the "B" tower were excellent.”
zoneme2000, 16 Apr 2017 | Read review
“Try and get an ocean view - the ocean is beautiful!”
psyvertson, 11 Apr 2017 | Read review
5 of 5
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US$219* /night
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Prices are for 1 room, 2 adults
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