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Sunset Fishermen Spa & Resort

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Sunset Fishermen Spa & Resort
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938 Reviews from our TripAdvisor Community

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There are newer reviews for Sunset Fishermen Spa & Resort
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Showing 818: English reviews
Boise, Idaho
Reviewed 21 June 2014

We were very excited to take our yearly family vacation in a new spot, with pretty high expectations. Unfortunately, it didn't start out well. We arrived at the resort at about 9 o'clock at night, after flying all day, with luggage and groceries in tow, only to find that they had put some other family in our reserved condo! We...

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Thank IdahoGirl162
Reviewed 19 June 2014

We have been going to the Fisherman every year for the past 6 years. We have watched the place lose its sparkle, it's amenities going downhill every year and maintenance both outside and in the units going downhill. The outdoor spa has so many tiles lose and missing that it is dangerous to sit in it. The activities director position...

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3Thank 4PlayaGuys
New York City, New York
Reviewed 16 June 2014

We just returned from Sunset Fisherman yesterday and we are sad to say that the last day gave us a terrible impression of the concierge staff. At first we wanted to give them the benefit of doubt but they are unorganized and unknowledgeable of their own promotions and of the area activities. We went with another family and had a...

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2Thank Diana T
Boise, Idaho
Reviewed 14 June 2014

Just returned from two weeks at Sunset Fisherman with our oldest daughter, her husband, and our two grandsons. As usual, after half a dozen stays there, we were impressed with the warm and friendly service and enjoyed seeing some staff again. Marcial greets us at the front entrance as we arrive from the airport and remembers us from last time....

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Thank TroutBoy43
Reviewed 11 June 2014

We own a 2BR Master suite at Fishermen's and have been vacationing here for 2 weeks each summer since 2008. It has become like a second home to us and the employees there are like family. They have lost a few key employees over the years but most have been there for a long time. We are always happy to...

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3Thank Vince B
colorado
Reviewed 7 June 2014

This was our 8th year to return to Sunset Fishermen's....it is like going home. Being greeted upon our arrival by Marciel and Enselmo brings a smile to our faces - they are both excellent employees and make our vacation that much more enjoyable. Having the beach and pool right out the door makes keeping an eye on the granddaughters much...

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1Thank ColoradoHappycampers
DavidZCancun_Mexico, Manager at Sunset Fishermen Spa & Resort, responded to this review

Dear Guest: Thank you for your nice comments. We are glad to learn you enjoy your 8th visit to Sunset Fishermen, it is always our pleasure to be your host and we are already looking forward to your next visit.

Hamilton, Canada
Reviewed 6 June 2014

We have been members since 2001 and it has always been a concern the way the employees on the Concierge Desk treat the Guest. All the employees except the 2 on this desk know their jobs and do them extremely well. We where just there recently and between Aracely (no name badge) and Miguel (Concierge Manager) neither have proper training...

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Thank robertregomez
Homer, New York
Reviewed 26 May 2014

My husband & I have owned a timeshare at Fishermen's for 10+ years. It is small and cozy - not one of the giant loud resorts. The beach & spa are wonderful. It's only a 10 minute walk into Playa del Carmen. But the best part is the service employees: Marcial & Alejandro are our favorites!!! They are both seriously...

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1Thank Nedra G
DavidZCancun_Mexico, Manager at Sunset Fishermen Spa & Resort, responded to this review

Dear Guest: Thank you for your comments. We are glad to learn you enjoy our amenities and it is always our pleasure to have the opportunity to be your host. Come back soon, remember your home away from home is waiting for you.

Minneapolis, Minnesota
Reviewed 26 May 2014

Every year we go to Fisherman's for my wife's birthday. Every year its great. We love the place and the people. Its always fun to pull up to the front of the resort and see the friendly face of either Marcial or Enselmo. We always arrive before check in so we usually spend a few minutes seeking out others we...

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2Thank Wade C
DavidZCancun_Mexico, Manager at Sunset Fishermen Spa & Resort, responded to this review

Dear Guest: Thank you for sharing your comments on Tripadvisor. It is always our pleasure to be your host specially in such special occasion as your wife's birthday. Your kind words inspire us to continue working with "A great service, a great smile". Remember you home away from home will be waiting for you.

Austin
Reviewed 21 May 2014

Since the moment we arrived, Gamaliel and Marcial greet us with open arms! The entire staff treat us as Family in this paradise on Earth. Sunset Fisherman is located on one of the most pristine beaches in Mexico. It's proximity to Quinta Avenida (5th Avenue) is 5 minutes. It is the finest shopping and activities throughout the Riviera Maya. All...

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2Thank Eddie M
DavidZCancun_Mexico, Manager at Sunset Fishermen Spa & Resort, responded to this review

Dear Guest: Thank you for taking the time to share your experience on Tripadvisor and for considering Sunset Fishermen a bit of heaven on earth. We are glad to learn you enjoyed your stay with us and were able to experience our Mexican Hospitality. Come back soon, remember your home away from home is waiting for you.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Sunset Fishermen Spa & Resort

Address: Bahia del Espiritu Santo # 9 | Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $240 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sunset Fishermen Spa & Resort 3.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Sunset Fishermen Hotel Playa Del Carmen
Sunset Fishermen Spa And Resort
Sunset Fishermen Playa Del Carmen
Sunset Fishermen Spa & Resort Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#55 Family Hotel in Playa del Carmen
#84 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Sunset Fishermen Spa & Resort staff and other travellers.
42 questions
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Questions? Get answers from Sunset Fishermen Spa & Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Three floors and no elevator, so request first floor accommodations if you have issues climbing.”
 of 5 bubbles 513lens, 12 Feb 2017 | Read review
“Rooms are nice. Not always best water pressure in showers which is the only reason for medium rating”
 of 5 bubbles DonnaS105, 11 Feb 2017 | Read review
“This is a timeshare resort and you need to be a mamber of Sunset Resorts or be able to exchange with your timeshare.”
 of 5 bubbles HenryZ486, 5 Feb 2017 | Read review
“It is very private and you are right on the ocean. The staff here are hard workers and care about their guests.”
 of 5 bubbles K6575MYjohnm, 26 Jan 2017 | Read review
“All the rooms have ocean view. We had room 116a and were right on the beach. Wonderful.”
 of 5 bubbles TeeWayne, 23 Jan 2017 | Read review
5 of 5