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The Reef Coco Beach

Booking.comUS$176*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$209*
US$176*
US$184*
US$209*
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The Reef Coco Beach
The Reef Coco Beach
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3,585 Reviews from our TripAdvisor Community

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Showing 2,192: English reviews
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Reviewed yesterday NEW

This resort was wonderful, there were so many kind people working here, a few in particular were Fransisco, Saul, Oliver and Jose, who were all EXCEPTIONAL in their service to us the entire week we were there, they knew my name and always called me by it! The food was okay, but after 5 days I would of liked to...

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Helpful?
Thank Kasey L
St-Laurent du Var, France
HOTEL’S FAVOURITE REVIEW
Reviewed 28 October 2016

The reef coco beach is a wonderful hotel in playa del carmen , few minutes by walk to the "quintas" avenue. You will find there all you need for perfect hollidays. The hotel is "human sized", and beautyful. The rooms are clean and fonctional. There are differents restaurants (cafeteria, mexican, italian, japanese, fast food . You will find 4 bars...

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Helpful?
Thank Céline B
About Hotel's Favourite Review
TheReefResorts, Brand Executive at The Reef Coco Beach, responded to this review

Dear Céline B, It is a pleasure to read such a wonderful review, we are proud to hear that you keep a beautiful memory of your recent vacation at our hotel, you can rest assured we will share your kind words with our entire team and management. Indeed, our wonderful position nearby the 5th Avenue allows you to reach the...

New York City, New York
Reviewed yesterday NEW

I had a 5 day stay at the Reef Coco Beach with my family. Pro's: It's small resort with nice beach, pool and friendly staff. Located close to 5th avenue and the downtown Playa Del Carmen. Con's my toilet didn't flush and the air conditioning unit in my room leaked. There is only one restaurant so you may get bored...

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Helpful?
Thank OneM0reTrip
Calgary, Alberta
Reviewed 2 days ago NEWvia mobile

Searched and searched for months and this resort kept catching my eyes. The reviews were pretty excellent and and I was hooked. So, for $1265 me and my two friends got a premium room all inclusive for 7 days. Well, upon arrival after traveling for 10 hours we finally arrived and were exhausted but ready to start our vacation. We...

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Helpful?
Thank chyenneweatherall
Reviewed 2 days ago NEW

Our room was not cleaned very well; short on towels, coffee, etc. Staff very friendly, but not very knowledgeable. Food was terrible. Had to pay extra to get wi-fi. Drinks tasted watered down. The beach wasn't very nice. Did I mention the food was terrible? Concierge very unfriendly. The safe in our room was broken and staff promised to fix...

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Helpful?
Thank Jo O
Airdrie, Canada
Reviewed 2 days ago NEW

This trip was one of the best trips we've taken anywhere in Mexico. The resort was clean and safe and had everything we needed. The food at the buffet was repetitive, as all all-inclusive buffets tend to be, but there was such a variety that we never walked away anything less than stuffed. We ate at the Italian and Japanese...

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Helpful?
Thank Robby B
04/21/2017
Reviewed 2 days ago NEW

We had a great visit at the Resort, the service personnel were all very friendly and helpful, the food was above average for the resorts that we have visited before. We liked the area for tours and did have a nice time on the scuba dive. Started off with not understanding the hotel person at the front desk but it...

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Thank P9127TRrichards
04/08/2017
Reviewed 5 days ago NEW

I had a fabulous Stay at The Reef at Coco Beach. The staff was right on always there for any of my needs I had so few to begin with. The food was over the top. The room was clean and very comfortable. I can't wait to plan my return trip.

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Helpful?
Thank caroldR6953CC
TheReefResorts, Brand Executive at The Reef Coco Beach, responded to this review

Dear CaroldR6953CC, It is a pleasure to read such a wonderful review. We are proud to hear that you keep a beautiful memory of your recent vacation at our hotel, you can rest assured we will share your kind words with our entire team and management. We are glad to read that you were provided with our courteous, outstanding service....

Morrisville, Pennsylvania
Reviewed 6 days ago NEW

I just returned from 5 days and 6 nights at the Reef Coco Beach and I would definitely return. The staff was friendly and helpful, the rooms were clean and comfortable and I absolutely loved the balcony (wonderful to relax after a day on the beach.) Yes, the beach had seaweed, but that is not uncommon in the area, I...

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Helpful?
1Thank Judith S
TheReefResorts, Brand Executive at The Reef Coco Beach, responded to this review

Dear Judith S, It is a pleasure to read such a wonderful review. We are proud to hear that you keep a beautiful memory of your recent vacation at our hotel, you can rest assured we will share your kind words with our entire team and management. We are glad to read that you were provided with our courteous, outstanding...

04/18/2017
Reviewed 6 days ago NEW

Great service, very helpfull. But some mirror things: 1: if you present an ALL INCLUSIVE please do not let people pay, for sure not the Premium guests as we were, for a cup of coffee in a certain timeframe. 2 : make sure you have the promissed drinks available. 3 : also pay attention to the foods. Keep them good...

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Helpful?
1Thank Jan_Meijne
TheReefResorts, Brand Executive at The Reef Coco Beach, responded to this review

Dear Jan_Meijne, Thank you very much for taking the time to write this review. We appreciate every single word of your feedback as we consider every review as a gift. Your valuable opinion is an important source to maintain our high standards in quality and service as we endeavor to go beyond the expectation of every guest we have the...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
Food & drink at the hotel
Samurai Japanese Restaurant
Samurai Japanese Restaurant
Cuisines: Japanese, Sushi
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located just 30 miles south of Cancun, The Reef Cococbeach is the perfect compliment to the white sandy beaches and turquoise waters of this world renowned tropical paradise. Just a short walk from the picturesque town of Playa del Carmen, you will enjoy our personalized service, the privacy you desire in a resort destination and the entertainment of one of the best night life's the Mayan Riviera has to offer.Our location provides easy access to the many attractions the Mayan Riviera has to offer such as Playa del Carmen's famous 5th avenue, Playacar's Bird Sanctuary, Playacar Golf Club, Xcaret, Xel-Ha, Tulum and much, much more.The hotel offers 196 comfortable rooms Caribbean style, our pleasant rooms consist of one king size bed or two double beds, terrace or balcony, air conditioning, ceiling fan, mini fridge, TV,hair dryer, vanity mirror, telephone and bath room with bahttub and shower combination. ... more   less 

Additional Information about The Reef Coco Beach

Address: Costera Norte S.N. Lte. 1 Mza. 7, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $228 - $461 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Reef Coco Beach 3.5*
Number of rooms: 196
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Orbitz, Travelocity, Hotwire, Expedia, Hotels.com, Despegar.com, TripOnline SA, Evoline ltd and HotelQuickly so you can book your The Reef Coco Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Coco Bay Mexico
Grand Coco Bay Playa Del Carmen
Grand Coco Bay Hotel Playa Del Carmen
Grand Coco Bay Riviera Maya
The Reef Coco Beach Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#51 Top resorts Hotel in Playa del Carmen
#59 Spa Hotel in Playa del Carmen
#70 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from The Reef Coco Beach staff and other travellers.
206 questions
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Adena, Ohio
Edmonton, Canada

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Questions? Get answers from The Reef Coco Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
330joo, 24 Apr 2017 | Read review
“Room 2258 has a great pool and beach view although the noise will wake you up in the morning.”
  • Bathroom needs rennovation
  • Not attractive, needs replacing
  • Fun towel animals every day!
  • Bathroom needs rennovation
  • View from room 2258
TXCorgi, 12 Apr 2017 | Read review
“We were lucky to be travelling with package owners, so we were very pleased with the beach and pool view”
rmgs955, 12 Apr 2017 | Read review
“We were in a ground floor room with a courtyard view. It was very quiet in the evenings.”
riverite2013, 10 Apr 2017 | Read review
“There are none beds are all terrible.”
scooter0805, 9 Apr 2017 | Read review
5 of 5
Booking.com
US$176* /night
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Bookit.comUS$184
Orbitz.comUS$209
Expedia.comUS$209
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Prices are for 1 room, 2 adults
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