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The Reef Coco Beach

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3,475 Reviews from our TripAdvisor Community

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Showing 2,119: English reviews
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Ottawa, Canada
Reviewed yesterday NEW

We spent the week of March Break here with our three adult kids. Loved everything about this hotel! Nice and small, steps to the ocean,pool,bars,restaurants. Victor in the lobby was a doll! So helpful and friendly!!! Oliver works his butt off and covers so many aspects to ensure you don't lift a finger. The only and I mean ONLY thing...

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Thank mimikereliuk
02/23/2017
Reviewed 2 days ago NEW

the trip was booked to celebrate our 50th wedding anniversary with our children and grandchildren. After some misunderstanding , the trip was successfully booked for 15 people. Then, unfortunately,there was difficulty checking in and miscommunication between the Vacation Club and front desk as to the number of rooms. However, thanks to Humberto and Leticia it was all worked out to...

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Thank Sharon T
Chippewa falls wi
Reviewed 2 days ago NEW

This is a nice resort they have done some remodeling since being there in 2015 and are improving the resort. We really like it as it is a small all inclusive that is only a few blocks from 5th ave and an easy walk.

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Thank Y6323KWtimb
03/20/2017
Reviewed 4 days ago NEW

This is a beautiful resort with a super view of pool and the ocean! The little bay where the dive/fishing bboats are moored gave it a special picturesque view of the ocean. The rooms are absolutely beautifully kept. Room service was amazing as was the dinner buffet every night with Oscar coming around to each table to say hello and...

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Thank Rochard C
02/22/2017
Reviewed 4 days ago NEW

Don't even bother with those romantic dinners on the beach- totally disorganized with terrible service, and food cold, very expensive . Rooms kept very clean. Quiet resort, no loud partying. Would be nice to have screens oon the patio doors, so you can keep the window open at night. Close to Playa del carmen, easy walk to 5th avenue. Beach...

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Thank M9099GTscottc
03/23/2017
Reviewed 4 days ago NEW

Great stay nice friendly staff good food and beverages unlimited. It was all worth it. They had a band also and some shows . Room service was good and accommodating . I will definitely go back to have another vacation

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Thank Charma Q
Lawrence, Massachusetts
Reviewed 4 days ago NEW

We had an amazing time, meeting new people from all different countries, we loved all the hard working employees, unbelievable service, and outstanding entertainment !!!! My boyfriend and I had a wonderful trip with unconditional love ... under the sun!!

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Thank Lainsway
Ottawa, Ontario
Reviewed 5 days ago NEW

My husband and I really enjoyed our week at your resort. Food, service, cleanliness were excellent. The only draw back were the boats at the beach but you get used to them after a day or 2. Would recommend this resort without any hesitation. Thank you for the little attention...strawberry chocolate when we arrived, bathrobes for both of us in...

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Thank 604france
03/22/2017
Reviewed 5 days ago NEW

This was our second stay at Reef Coco and we love the location and the hotel is nice but lacking in some areas. The staff are all very nice except, ironically, at the front desk where the few prople we encountered were not very friendly at all. I do wish the dining room waiters were a bit quicker about bringing...

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1Thank Michael Harold H
03/22/2017
Reviewed 5 days ago NEW

Over all we had an awesome vacation. Loved how the beach was right there off the resort. Loved how small the resort was. Food was ok at the buffet, but I would definitely recommend getting the premium bracelet so you can eat at the Á la carte every night instead, the premium bracelet also gives you access to the beach...

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2Thank 961breannem

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
Food & drink at the hotel
Samurai Japanese Restaurant
Samurai Japanese Restaurant
Cuisines: Japanese, Sushi
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located just 30 miles south of Cancun, The Reef Cococbeach is the perfect compliment to the white sandy beaches and turquoise waters of this world renowned tropical paradise. Just a short walk from the picturesque town of Playa del Carmen, you will enjoy our personalized service, the privacy you desire in a resort destination and the entertainment of one of the best night life's the Mayan Riviera has to offer.Our location provides easy access to the many attractions the Mayan Riviera has to offer such as Playa del Carmen's famous 5th avenue, Playacar's Bird Sanctuary, Playacar Golf Club, Xcaret, Xel-Ha, Tulum and much, much more.The hotel offers 196 comfortable rooms Caribbean style, our pleasant rooms consist of one king size bed or two double beds, terrace or balcony, air conditioning, ceiling fan, mini fridge, TV,hair dryer, vanity mirror, telephone and bath room with bahttub and shower combination. ... more   less 

Additional Information about The Reef Coco Beach

Address: Costera Norte S.N. Lte. 1 Mza. 7, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $229 - $456 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Reef Coco Beach 3.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Grand Coco Bay Mexico
Grand Coco Bay Playa Del Carmen
Grand Coco Bay Hotel Playa Del Carmen
Grand Coco Bay Riviera Maya
The Reef Coco Beach Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#51 Top resorts Hotel in Playa del Carmen
#59 Spa Hotel in Playa del Carmen
#70 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from The Reef Coco Beach staff and other travellers.
198 questions
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Adena, Ohio

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Questions? Get answers from The Reef Coco Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't take a room on the North side. Very noisy.”
 of 5 bubbles thompsonro, 18 Mar 2017 | Read review
“If you do book insist on the 3rd level Left side of the lobby”
 of 5 bubbles DavidZ640, 17 Mar 2017 | Read review
“2438...quiet, good air conditioning, lots of hot water and a good size room.”
 of 5 bubbles Lilly003, 11 Mar 2017 | Read review
“Our room had a balcony that overlooked the pool area, was clean and nice. We spent most of our time by the pool and on the beach!”
 of 5 bubbles gbecker1234, 26 Feb 2017 | Read review
“hotel built in U shape, all rooms have the view on the pool”
 of 5 bubbles 66martineb, 21 Feb 2017 | Read review
5 of 5