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The Reef Coco Beach

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3,588 Reviews from our TripAdvisor Community

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Showing 2,195: English reviews
Montreal, Canada
Reviewed 9 December 2010

Enjoyed our stay, easy to walk on the beach for hours, soft sand, and had fairly calm waters for swimming, snorkelling. Rooms were comfortable and clean, air conditioning was either off or extreme cold, no just middle, but fine for us anyways. Food - very good and nice variety, no mango however, missed that from previous trips to Riviera Maya....

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4Thank Cris-60
Red Deer, Canada
Reviewed 7 December 2010

After reading some previous reviews I was a little unsure of what to expect. The staff was wonderful, rooms were clean, food was great and although the pool is a little cold the ocean is 10 steps away and is very warm ( we went to the left of the hotel and swam/played for hours). We always prefer to stay...

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1Thank meja33
mountaintop
Reviewed 30 November 2010

After reading some of the negative reviews of this hotel I expected the worst but was very surprised when I arrived. It is not a 4-5 star hotel, but if you are budget conscious it serves the purpose. The staff at the front desk area is very helpful and go out of their way to accommodate you. The room was...

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3Thank grey3346
Toronto, Canada
Reviewed 30 November 2010

I just came back from Grand Coco Resort. Our main reason f this trip was to relax and sightseeing. This hotel is just the perfect size. We didn't need to take a golf cart to have breakfast...LOL. It's true, it is an older hotel, but they keep it very clean and up to date. We personally prefer the smaller hotel...

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3Thank akaminski
Canada/Mexico
Reviewed 25 November 2010

My fiance and I stayed at this resort for 10 days with another couple. We are all in our late 20's, early 30's. We have been to 3, 4, & 5 star resorts in Mexico before. Grand Coco bay is a nice little resort, but I definatly wouldn't rate it as a 4 star. The resort is very pretty and...

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2Thank Canada_MexicoBlondie
Montreal, Canada
Reviewed 23 November 2010

We were really nervous after reading the negative reviews about this resort before we arrived at Grand Coco Bay. But we were surprised how much we enjoyed our stay there. The staff, I can't emphasize how polite, fun and nice they all are. I have to give special praise to Carla from Guest Services. She was very accomodating and answered...

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3Thank yuhoo75
Winnipeg, Canada
Reviewed 21 November 2010

The Grand Coco Bay is located in Playa Del Carmen - only a 5 min cab ride to 5th Ave which costs 50 pesos. There is a lot of beach on either side of the hotel for walking, however, in a lot of areas the beach is somewhat narrow. The hotel pictures show a larger beach area than it was...

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1Thank welovethesun2
Euless, Texas
Reviewed 19 November 2010

My husband and I stayed at Grand Coco with our 21 month old daughter and family friend. After reading some of the negative reviews we were a little nervous, but it turned out to be one of our best vacations. The room -- we lucked out with a room on the ground floor, with a patio that was steps away...

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Thank jlkristin
Salisbury, North Carolina
Reviewed 16 November 2010

Just finished our 4th visit to Grand Coco Bay. A 12 day stay. As I found out the management does read these reports, this report will be as honest as I can make it. Coco Bay is a solid 3 ½ star resort. It is small with only 205 rooms. It is the people that make this resort and keep...

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4Thank gunrunbab
Edmonton, Canada
Reviewed 14 November 2010

We just returned from Grand Coco Bay! We arrived early Saturday morning 2:00am, check in was quick, got into our room quickly and everything was smooth! We even made it to the sports bar for a cerveza! The "Welcome Meeting" the next morning was informative, but we chose to book an excursion with the travel agent in the lobby, (great...

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3Thank EdmontonBeachBums

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
Food & drink at the hotel
Samurai Japanese Restaurant
Samurai Japanese Restaurant
Cuisines: Japanese, Sushi
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located just 30 miles south of Cancun, The Reef Cococbeach is the perfect compliment to the white sandy beaches and turquoise waters of this world renowned tropical paradise. Just a short walk from the picturesque town of Playa del Carmen, you will enjoy our personalized service, the privacy you desire in a resort destination and the entertainment of one of the best night life's the Mayan Riviera has to offer.Our location provides easy access to the many attractions the Mayan Riviera has to offer such as Playa del Carmen's famous 5th avenue, Playacar's Bird Sanctuary, Playacar Golf Club, Xcaret, Xel-Ha, Tulum and much, much more.The hotel offers 196 comfortable rooms Caribbean style, our pleasant rooms consist of one king size bed or two double beds, terrace or balcony, air conditioning, ceiling fan, mini fridge, TV,hair dryer, vanity mirror, telephone and bath room with bahttub and shower combination. ... more   less 

Additional Information about The Reef Coco Beach

Address: Costera Norte S.N. Lte. 1 Mza. 7, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $230 - $457 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Reef Coco Beach 3.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Grand Coco Bay Mexico
Grand Coco Bay Playa Del Carmen
Grand Coco Bay Hotel Playa Del Carmen
Grand Coco Bay Riviera Maya
The Reef Coco Beach Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#51 Top resorts Hotel in Playa del Carmen
#59 Spa Hotel in Playa del Carmen
#70 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from The Reef Coco Beach staff and other travellers.
206 questions
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Adena, Ohio
Edmonton, Canada

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Questions? Get answers from The Reef Coco Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
330joo, 24 Apr 2017 | Read review
“Room 2258 has a great pool and beach view although the noise will wake you up in the morning.”
  • Bathroom needs rennovation
  • Not attractive, needs replacing
  • Fun towel animals every day!
  • Bathroom needs rennovation
  • View from room 2258
TXCorgi, 12 Apr 2017 | Read review
“We were lucky to be travelling with package owners, so we were very pleased with the beach and pool view”
rmgs955, 12 Apr 2017 | Read review
“We were in a ground floor room with a courtyard view. It was very quiet in the evenings.”
riverite2013, 10 Apr 2017 | Read review
“There are none beds are all terrible.”
scooter0805, 9 Apr 2017 | Read review
5 of 5