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The Reef Coco Beach

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3,470 Reviews from our TripAdvisor Community

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There are newer reviews for The Reef Coco Beach
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Showing 2,118: English reviews
Kimberley, Canada
Reviewed 9 February 2010

January 15-30 This was our second trip to the resort and we couldn’t have expected more from it or the area. We had a great time and wish we could afford to go more than every 2 years! We flew out of Calgary on Sunwing for the first time. No complaints on that front. I mean I could complain about...

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3Thank Sherryd
Ontario
Reviewed 5 February 2010

Before leaving I read the reviews and they were like night and day. A couple of negative reviews that were really deragatory. Arrived late so saw nothing of the drive in. Greeted with champagne and right to our rooms. They switched so we could be side by side and were quite nice about it. Requested a cot but it was...

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5Thank kalpow
manitoba
Reviewed 5 February 2010

We had a great time here, loved it's small family feeling. Within a day or two you will know the staff and they will know you. Very well organized, we were greeted with a glass of champagne upon check in, our bags were whisked away to our room in minutes. The room was super clean and had a beautiful view...

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3Thank mani2ba
Barrie Ontario
Reviewed 3 February 2010

When we arrived at Grand Coco Bay we were greeted with a glass of champagne but I remember walking into the lobby and feeling a tad underwhelmed. The check in process was painless and we were directed to our room. We were not happy with the room that we were given and asked to upgrade to an ocean front room...

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1Thank RobnEm
calgary
Reviewed 2 February 2010

First of all id like to say that i think i must have stayed at a different grand coco bay then the lady from toronto. This was our second holiday at the grand coco bay in less than a year, our first time being in April 2009. And we are going back again in May 2010. When we first arrived...

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2Thank hdangel77P
Minnesota
Reviewed 28 January 2010

My husband and I had previously been to Mexico, so we knew what we were getting into. We read all of the reviews for GCB and thought that those with negative experiences must have been picky. Boy were we wrong. When we were beginning to plan our trip, we were going after the basic principle of a beach vacation: we...

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2Thank MinnMommy
ottawa
Reviewed 25 January 2010

In March 2009 6 of us adults (age 42 to 46) travelled to Mexico , we enjoyed the Grand Coco Bay, it was clean and simple. The staff was awesome. We enjoyed our stay in this quiet hideaway.

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1Thank ottdude
SF bay
Reviewed 24 January 2010

We wanted to avoid the crowds of cancun, while still being close to the beautiful carribean beaches of mexican coast. Playa del carmen was the perfect location. It was very close to all the near by points of interest - tulum, xelha, coba, cozumel etc. Grand coco bay was a great place to stay. They had various activities for all...

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1Thank Yo-Go-Girl
Toronto
Reviewed 21 January 2010

Hew Dawnkara the girl who wrote “Swine Coco Bay is what this should be called Dawn from Toronto was here” you are such an idiot. This hotel was amazing our whole family loved it The snack bar was amazing; the fries were always fresh and delicious! And they did have salsa! We didn’t even have to ask for it the...

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Thank abc_trip7
Ottawa, Ontario
Reviewed 15 January 2010

Wow! Just finished reading the last review - were we staying at the same hotel? Returned back from a week with family. Check-In: Disorganized to say the least. Arrived quite late and the staff available at that time were not as helpful as the front staff during the day. Requested side by side rooms, one with a King Sized bed...

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7Thank willworkfortravel13

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
Food & drink at the hotel
Samurai Japanese Restaurant
Samurai Japanese Restaurant
Cuisines: Japanese, Sushi
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located just 30 miles south of Cancun, The Reef Cococbeach is the perfect compliment to the white sandy beaches and turquoise waters of this world renowned tropical paradise. Just a short walk from the picturesque town of Playa del Carmen, you will enjoy our personalized service, the privacy you desire in a resort destination and the entertainment of one of the best night life's the Mayan Riviera has to offer.Our location provides easy access to the many attractions the Mayan Riviera has to offer such as Playa del Carmen's famous 5th avenue, Playacar's Bird Sanctuary, Playacar Golf Club, Xcaret, Xel-Ha, Tulum and much, much more.The hotel offers 196 comfortable rooms Caribbean style, our pleasant rooms consist of one king size bed or two double beds, terrace or balcony, air conditioning, ceiling fan, mini fridge, TV,hair dryer, vanity mirror, telephone and bath room with bahttub and shower combination. ... more   less 

Additional Information about The Reef Coco Beach

Address: Costera Norte S.N. Lte. 1 Mza. 7, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $230 - $455 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Reef Coco Beach 3.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Grand Coco Bay Mexico
Grand Coco Bay Playa Del Carmen
Grand Coco Bay Hotel Playa Del Carmen
Grand Coco Bay Riviera Maya
The Reef Coco Beach Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#51 Top resorts Hotel in Playa del Carmen
#59 Spa Hotel in Playa del Carmen
#70 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from The Reef Coco Beach staff and other travellers.
197 questions
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Adena, Ohio

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Questions? Get answers from The Reef Coco Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't take a room on the North side. Very noisy.”
 of 5 bubbles thompsonro, 18 Mar 2017 | Read review
“If you do book insist on the 3rd level Left side of the lobby”
 of 5 bubbles DavidZ640, 17 Mar 2017 | Read review
“2438...quiet, good air conditioning, lots of hot water and a good size room.”
 of 5 bubbles Lilly003, 11 Mar 2017 | Read review
“Our room had a balcony that overlooked the pool area, was clean and nice. We spent most of our time by the pool and on the beach!”
 of 5 bubbles gbecker1234, 26 Feb 2017 | Read review
“hotel built in U shape, all rooms have the view on the pool”
 of 5 bubbles 66martineb, 21 Feb 2017 | Read review
5 of 5