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Secrets Capri Riviera Cancun

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Secrets Capri Riviera Cancun
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8,667 Reviews from our TripAdvisor Community

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Showing 8,193: English reviews
Wisconsin
Reviewed yesterday NEW

Smaller resort, which we all liked. No learning curve for finding anything. Meals were good but mostly average, with the exception of the hibachi in the Himitsu restaurant - that was excellent. They put on quite a show and the food was far and away the best the 4 of us had at the resort. Then again the worst was...

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Thank Brent1of1
Montreal, Canada
Reviewed yesterday NEW

Just came back from that wonderful place. We really enjoyed our stay Pros: Excellent staff, clean premises, great food, great entertainment Cons: Inexistant beach, rooms clean but they start showing their age. All in all, I would certainly recommend Secrets Capri.

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Thank Joshua Yechouh E
long Island NY
Reviewed yesterday NEW

We stayed January 14th to 18th for a birthday trip for me that my wife gave me as a present. This was our 14th trip to the Playa/Cancun area.This was our 2nd Secrets resort having stayed at Secrets Maroma Beach 5 years earlier. We arrived and were greeted with a cool towel and a glass of sparkling wine. We were...

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Thank abbo1963
Reviewed yesterday NEW

We spent a week here in December for some down time, could not have had a more relaxing experience. Everyone was great, made you feel at home. Room was very comfortable, Food was by far some of the best we have had at an all-inclusive, many choices.

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Thank JoeWRider
Hortonville, Wisconsin
Reviewed 2 days ago NEW

First, ignore the comments about the beach. Yea, not much directly in front of Secrets but plenty of nice beach to walk in either direction and a great pool area to sit around. First all inclusive experience. Can't imagine how it could get better. Looks recently updated, rooms was very nice and clean for the entire week. Food was great....

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2Thank mercerrn
Salisbury, North Carolina
Reviewed 2 days ago NEW

The resort was awesome, the room was very comfortable and spacious and the resort was clean and beautiful. I loved the resort being smaller because everything was right there around you and less people to deal with but to some it may be too small. The food was great for the most part and the staff was amazing!

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1Thank macya_bailey
Birmingham, Alabama
Reviewed 2 days ago NEW

Upon arrival, we were a little disappointed with our room and the overall property. My husband and I have recently been to other Secrets and Dreams and they were overall, more luxurious. The resort does need some updating and maintenance. However, the service and food were great and ultimately, we had a great time here! The entertainment staff is so...

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Thank chrisgrimes24
Rosebud, Missouri
Reviewed 2 days ago NEW

My husband and I had a amazing time at Secrets Capri, we went there on our honeymoon. The entire staff there was great and very friendly. The lounge was a neat place to hangout at night after the dinner, also they had a show of some sort each night in the showroom, each show was entertaining. The entertainment staff was...

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1Thank keandrew2017
Birmingham, Alabama
Reviewed 2 days ago NEW

At first sight, we were slightly disappointed with the property. Keep in mind that we have recently visited Secrets Maroma, Secrets Akumal and Dreams Riviera Maya, which are all newer, larger and just overall more visually impressive. The ONE service complaint we have, is that when we checked in, we were just handed the key and told that our room...

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2Thank Caroline G
Reviewed 2 days ago NEWvia mobile

I had the most amazing reception continuously from all the staff throughout my 7 week stay at this hotel. It was like being with family, I found it hard to leave. Time for me here in Mexico was a time to reflect upon my most recent separation and absence from my children. I couldn't of spent a more enjoyable and...

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Thank George S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Capri Riviera Cancun, a proud unlimited luxury resort has received special recognition from the esteemed readers of Condé Nast Traveler Magazine in Mexico and AAA as a Four Diamond Award resort. Secrets Capri Riviera Cancun was awarded the Best for Romance and Best Luxury-World by the 2008 TripAdvisor Travelers' Choice Awards. Only TripAdvisor's hotel awards represent the opinions of millions of travelers. The winners were determined by a combination of the highest traveler ratings and the TripAdvisor Popularity Index, a measurement of overall traveler satisfaction. Situated five minutes from exciting Playa del Carmen and a short 35-minute drive south of Cancun International Airport, the world's second largest barrier reef lies just offshore, while underground rivers, caves and jungles lure adventure-lovers. Bordered by sugar-white beaches and the brilliant, crystal clear Caribbean Sea, this Preferred Club, Unlimited-Luxury, adults-only oasis truly embraces beauty and splendor. ... more   less 

Additional Information about Secrets Capri Riviera Cancun

Address: Carretera Federal 387, Chetumal | Cancun Km. 299, Solidaridad, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $395 - $1,201 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Capri Riviera Cancun 4.5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Secrets Mayan Riviera
Secrets Cancun
Secrets Capri Riviera Maya
Secrets Hotel
Secret Hotel
Secrets Capri Riviera Cancun Hotel
Secrets Playa Del Carmen
Riviera Cancun
Hotel Secret
Capri Riviera Cancun
Hotel Style:
#19 Top resorts Hotel in Playa del Carmen
#25 Spa Hotel in Playa del Carmen
#27 Luxury Hotel in Playa del Carmen
#27 Family Hotel in Playa del Carmen
#27 On the Beach Hotel in Playa del Carmen
#40 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Capri Riviera Cancun staff and other travellers.
686 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view is always nice, while the tropical view lets you see more wildlife. Get a top floor.”
 of 5 bubbles Brent1of1, 20 Jan 2017 | Read review
“A good portion of the jungle view rooms have partial water view from the balcony.”
 of 5 bubbles abbo1963, 20 Jan 2017 | Read review
“Ocean view, although all of the rooms are lovely”
  • Anniversary treat! In our room...
 of 5 bubbles 928keric, 13 Jan 2017 | Read review
“There all good ocean front was great”
 of 5 bubbles davedL673FJ, 13 Jan 2017 | Read review
“If you want a quiet room, look to the top floors, away from the south end of the complex (dance club, loud music, pool bar are located there). Check for any items in the room that require maintenance so they can be fixed ASAP.”
 of 5 bubbles 879randalls, 11 Jan 2017 | Read review
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