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The Carmen Hotel

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229 Reviews from our TripAdvisor Community

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Showing 162: English reviews
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Reviewed 3 days ago NEW

I spent the night with my girlfriend and had an amazing night! We had a room by the water and a view that was unbelievable ! The open doors towards the ocean gave the best sounds of waves crashing on the beach all night. The bed was super comfortable and I slept like a baby ... rooms are super modern...

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Helpful?
Thank Fernandez U
Phillip G, Owner at The Carmen Hotel, responded to this review

Thank You for your reveiw. Playa del Carmen has a lot of beautiful traditional hotels but nothing ultra modern like The Carmen Hotel. Our architect, "Sanzpont Architectura", was just chosen as the Architect of the Year in Mexico by a major Italian Architerural Association! We not only wanted our rooms to be comfortable but quiet too, which is why we...

Central Arizona, Arizona
Reviewed 1 week ago NEW

The Carmen Hotel is amazing and new, and this pic that it show in this perfil isnt the same hotel, i ask Jose the waiter why this pic is in tripadvicer and he told me that is from the old hotel call alambra. So i understand why i was confuse about this pic. Let me tell you people the carmen...

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Helpful?
Thank VERONICA09ARIZONA
Phillip G, Owner at The Carmen Hotel, responded to this review

Thank You for your review we are updating the photos for the new Carmen Hotel, the old photos of the Alhambra Hotel which we scraped have been coming up and we are correcting that. Hope to see you again soon!

Reviewed 1 week ago via mobile

Great ambiance, great people, the food, breakfast, lunch and dinner is amazing!!! The service is great, The drinks as well !! I can absolutely recommend this place !!!! The pool on the rooftop is amazing with a breathtaking view !!!

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Helpful?
Thank Csilla M
Phillip G, Owner at The Carmen Hotel, responded to this review

Thank You for your review, we are working hard to be the best Small Luxury Boutique Hotel in Playa del Carmen and being on the beach in the center of Playa makes a big difference. Hope to see you soon!

des moines, iowa
Reviewed 4 March 2015

The first time I stayed with a friend for a vacation "without" our families and the next time I stayed with my husband and daughter--it was wonderful both times. Great beach location and easy to walk just about anywhere!. The food is good and so are the drinks! Not a big fancy hotel--but that's not want I what I want...

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1Thank travelingbeckers
Phillip G, Owner at The Carmen Hotel, responded to this review

Please see the new Carmen Hotel on the site of the old Alhambra Hotel located at 8th and the Beach right in the middle of Playa del Carmen. We opened in late December to great reviews. The Carmen Hotel features a Keel Restaurant and Beach Club and Deck 5 a Pool and Sky Bar, 5 levels above the Beach; the...

Reviewed 21 August 2014

I discovered this hotel when I went for a yoga class in their studio. It was off the beaten path and seemed to be a nice quiet hotel. You get a good value as it is very clean and safe, with the front lobby protected by big wooden doors. The restaurant had a nice breakfast on the beach and the...

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2Thank rachelevine16
Phillip G, Owner at The Carmen Hotel, responded to this review

Please see the new Carmen Hotel on the site of the old Alhambra Hotel located at 8th and the Beach right in the middle of Playa del Carmen. We opened in late December to great reviews. The Carmen Hotel features a Keel Restaurant and Beach Club and Deck 5 a Pool and Sky Bar, 5 levels above the Beach; the...

Gardena, California
Reviewed 8 December 2013

My significant other and I stayed at this hotel this past summer and had a great time. Upon arrival, it was very surprising that the room had no TV, I asked front desk about this and was advised the owner has this idea of making the hotel a very relaxing place without the noise of the TV, I was happy...

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4Thank Brianda I
Phillip G, Owner at The Carmen Hotel, responded to this review

The Alhambra Hotel is now The Carmen Hotel featuring Keel Restaurant and Beach Club and Deck 5 our Pool and Sky Bar 5 floors above the Beach! We are getting great reviews please visit soon.

Denver, Colorado
Reviewed 17 October 2013

This small Hotel is clean and quiet with the best restaurant on the beach. it is located in the middle of the beach a short walk from anything in Playa. I love it. if you haven't been to Playa you need to go. Staying at Alhambra is the easiest vacation experience ever, with the most choices. The hotel is on...

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3Thank Phillip G
Phillip G, Owner at The Carmen Hotel, responded to this review

Please see the new Carmen Hotel on the site of the old Alhambra Hotel located at 8th and the Beach right in the middle of Playa del Carmen. We opened in late December to great reviews. The Carmen Hotel features a Keel Restaurant and Beach Club and Deck 5 a Pool and Sky Bar, 5 levels above the Beach; the...

Houston, Texas
Reviewed 6 October 2013

Although we didn't stay at the hotel, the restaurant was great. This was my second visit to Alhambra restaurant, also visited last year. The food is decent and the staff and the view are amazing. Our favorite was the Caribbean ceviche.

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2Thank TexasCPA_EmptyNester
Phillip G, Owner at The Carmen Hotel, responded to this review

Please see the new Carmen Hotel on the site of the old Alhambra Hotel located at 8th and the Beach right in the middle of Playa del Carmen. We opened in late December to great reviews. The Carmen Hotel features a Keel Restaurant and Beach Club and Deck 5 a Pool and Sky Bar, 5 levels above the Beach; the...

Vancouver, Canada
Reviewed 2 September 2013

My daughter and I stayed at Alhambra for 7 fantastic days. The hotel is spotless, light and calm. When we arrived Fernando had already corrected my online booking and our stay was even cheaper. We were on the 3rd floor in a standard/balcony with a view of the quiet street, palm trees and ocean. There is a small pool in...

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2Thank LoriP27813
Phillip G, Owner at The Carmen Hotel, responded to this review

Please see the new Carmen Hotel on the site of the old Alhambra Hotel located at 8th and the Beach right in the middle of Playa del Carmen. We opened in late December to great reviews. The Carmen Hotel features a Keel Restaurant and Beach Club and Deck 5 a Pool and Sky Bar, 5 levels above the Beach; the...

Houston, Texas
Reviewed 21 July 2013

After nine trips to Mexico and staying at resorts, we decided to try something different. This small hotel located on the beach, in town, and at a great price was something we could not pass up. It exceeded our expectations and made our tenth trip to Mexico, our best trip. However, if you are looking for fancy accommodations, this is...

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1Thank HoustonTexican
Phillip G, Owner at The Carmen Hotel, responded to this review

Please see the new Carmen Hotel on the site of the old Alhambra Hotel located at 8th and the Beach right in the middle of Playa del Carmen. We opened in late December to great reviews. The Carmen Hotel features a Keel Restaurant and Beach Club and Deck 5 a Pool and Sky Bar, 5 levels above the Beach; the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
Official Description (provided by the hotel)
Open the door to the Harmonies and Healing energies of earth, sunlight and ocean. ... more   less 

Additional Information about The Carmen Hotel

Address: Calle 8 con playa MZ 4 N 876 | Beach Front, Playa del Carmen 77710, Mexico (Formerly Hotel Alhambra)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $301 - $678 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Carmen Hotel 3*
Number of rooms: 20
Also Known As:
Alhambra Playa Del Carmen
The Carmen Hotel Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#43 Romantic Hotel in Playa del Carmen
#51 Family Hotel in Playa del Carmen
#82 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from The Carmen Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great place to hang out in the day !”
 of 5 bubbles fernandezu2017, 21 Feb 2017 | Read review
“Is a front beach hotel if you like to listen the noice of the ocean.”
 of 5 bubbles VERONICA09ARIZONA, 17 Feb 2017 | Read review
“We had a room that wasn't facing the beach but if you open the terrace doors you get a nice breeze off the water at night anyway.”
 of 5 bubbles rachelevine16, 20 Aug 2014 | Read review
“Ocean Front Rooms are great and very cheap.”
 of 5 bubbles phillipg266, 17 Oct 2013 | Read review
“You can here music from the bars at times into the night but that is unavoidable if you stay right in Playa. Comfortable beds and great A/C!”
 of 5 bubbles LoriP27813, 2 Sep 2013 | Read review
5 of 5