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08/10/2017 09/10/2017
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    The Carmen Hotel

    8 Calle Norte, Playa del Carmen 77710, Mexico
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    08/10/2017 09/10/2017
     15 people are viewing this hotel
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    US$152
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    Traveller (481)
    Room & Suite (88)
    Pool & Beach (59)
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    Overview
    • Excellent75%
    • Very good18%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Beachfront
    Outdoor pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Suites
    Bar/Lounge
    Concierge
    Accessible rooms
    Dry Cleaning
    Rooftop Terrace
    4.0 Star Hotel
    All hotel details
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    The Palm at Playa
    1,509 reviews
    #22 of 211 hotels in Playa del Carmen
     
    Illusion Boutique Hotel by Xperience Hotels
    1,483 reviews
    #49 of 211 hotels in Playa del Carmen
     
    Maya Villa Condo Hotel & Beach Club
    462 reviews
    #48 of 211 hotels in Playa del Carmen
     
    Playa Maya
    661 reviews
    #101 of 211 hotels in Playa del Carmen
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (436)
    There are newer reviews for The Carmen Hotel
    See the most recent reviews
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    11 - 15 of 287 reviews

    Reviewed 4 weeks ago via mobile

    This was my first time visiting Playa del Carmen and I am SO GLAD we booked The Carmen Hotel! This place is brand new and over delivers on service and amenities for a reasonable price. Gorgeous, modern and classy, with a ton of attention to...More

    Thank Eva P
    Response from guestrp, Guest Relations Manager at The Carmen HotelResponded 3 weeks ago

    Dear Eva R thank you for taking the time to write such an amazing review of your recent stay, We are truly grateful that you chose to stay with us over the many options in Playa del Carmen. It sounded like you had a great...More

    Reviewed 4 weeks ago

    I went with my friends for a bachelorette party and we couldn't make a better decision, the pool, the restaurant, the bar, the rooms, everything was great! is a pretty new hotel so you will enjoy better, the rooms are very comfortable, with balcony and...More

    Thank Reyna L
    Response from Phillip G, Owner at The Carmen HotelResponded 4 weeks ago

    Thank you for your review, we hope to see you again soon!

    Reviewed 4 weeks ago via mobile

    if you are serching to be amazed from the servies and the hotel desing this is the place that hotel is in the best location and they though on everything in it , do not miss it, the room is big and there is candies...More

    1  Thank daniellth1
    Response from guestrp, Director de Relaciones con Clientes at The Carmen HotelResponded 4 weeks ago

    Dear Daniel thank you for sharing your kind feedback about your recent stay with us! It brings me great joy to hear that you were comfortable in the Hotel, We can't wait to welcome you back to our property!

    Reviewed 5 weeks ago

    Nice hotel, good rooms, great service, Alain, concierge, and Lalo, out front, both extremely helpful for us and navigating and arranging our vacation on the fly. Regular parties up top, pool side, which leads to extra noise in late evenings in some of the rooms.

    1  Thank jfred4923
    Response from guestrp, Guest Relations Manager at The Carmen HotelResponded 4 weeks ago

    Dear Jfred4923 I am thrilled to read you had a wonderful stay with us, enjoying the outstanding service from our team. We very much appreciate your kind feedback and we hope to have the pleasure of welcoming you back again very soon.

    Reviewed 21 August 2017 via mobile

    This modern, hip and new hotel is a great place to spend your vacation in Playa del Carmen. The location is excellent and there's a Dj playing on the beautiful rooftop bar every day. The staff is super friendly and always helpful. Many thanks to...More

    Thank Tanja W
    Response from guestrp, Guest Relations Manager at The Carmen HotelResponded 4 weeks ago

    Dear Tanja W We're so pleased to offer exceptional service in such a stunning location. I know the team will be thrilled to read your feedback.

    The Palm at Playa
    1,509 reviews
    #22 of 211 hotels in Playa del Carmen
     
    Illusion Boutique Hotel by Xperience Hotels
    1,483 reviews
    #49 of 211 hotels in Playa del Carmen
     
    Maya Villa Condo Hotel & Beach Club
    462 reviews
    #48 of 211 hotels in Playa del Carmen
     
    Playa Maya
    661 reviews
    #101 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Breakfast included
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$153 - US$517 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 On the Beach Hotel in Playa del Carmen
    • #7 Luxury Hotel in Playa del Carmen
    • #43 Romantic Hotel in Playa del Carmen
    • #51 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 37
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com and Travelocity so you can book your The Carmen Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Alhambra Playa Del Carmen ,
    • The Carmen Hotel Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (481)
    Room & Suite (88)
    Pool & Beach (59)
    Dining (32)
    Hotel & Grounds (334)
    Business Centre & Event Rooms (3)
    Family and Play Areas (2)
    Bathroom (1)
    Nearby
    Maya Villa Condo Hotel & Beach Club
    462 reviews
    .40 km away
     
    Illusion Boutique Hotel by Xperience Hotels
    1,483 reviews
    .10 km away
     
    The Palm at Playa
    1,509 reviews
    .20 km away
     
    Playa Maya
    661 reviews
    .03 km away
     
    Nearby Restaurants
    Lido Club de Playa
    1,047 reviews
    .16 km away
    KEEL Restaurant at The Carmen Hotel
    125 reviews
    .02 km away
    Patio 8
    278 reviews
    .14 km away
    Casa Mediterranea
    731 reviews
    .12 km away
    Nearby Attractions
    Quinta Avenida
    17,256 reviews
    .18 km away
    Museo Frida Kahlo Riviera Maya
    82 reviews
    .13 km away
    Galeria de Arte 5ta Avenida
    328 reviews
    .20 km away
    Gaston Charo Gallery
    43 reviews
    .14 km away
    Ask a question
    Questions & Answers
    MSLI155019
    31 August 2017|
    Answer
    Response from Phillip G | Property representative |
    The resort fee is $43 and you receive -2- breakfasts, a pass to the top gym in town, a short walk from the Carmen, 50mb high speed internet in your room and common areas, Netflix, local and international calls from the rooms... More
    0
    Votes
    Heather B
    7 July 2017|
    AnswerShow all 3 answers
    Response from guestrp | Property representative |
    hello Heather B there are some rocks but be side us, there is a place without rocks,
    0
    Votes
    Mike D
    13 June 2017|
    AnswerShow all 2 answers
    Response from Phillip G | Property representative |
    Several of the Sunrise Suites have hot tubs on the patio but we do not have a public hot tub. We do have Deck 5 our Pool and Sky Bar -5- stories above the beach with the best views in Playa del Carmen.
    0
    Votes
    Room Tips
    "cualquier habitación es cómoda pues son poco pisos."
    Read review
    "Take a front room or a sea view room"
    Read review
    "Pay for the upgrade beach side. Well worth it with breeze off the Gulf. 2nd floor preferably, music from..."
    Read review
    "Best place to be with your friends, on the center of the city and in front of the beach and finally, very..."
    Read review
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