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5th Avenue Hotel

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52 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Powder Springs, Georgia
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 July 2016 via mobile

We had a great time. My mom and I stayed in the Tanzanite room. It was very nice, we each had our own bathroom and bedroom and her room had a private balcony which unfortunately didn't offer an ocean view. The ocean view came from the balcony off of the kitchen which was very nice. The kitchen was nice and... More 

Helpful?
Thank cjone174
Vancouver, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 May 2016

Loved this hotel because it felt like staying in an apartment. It had a full kitchen and the decor was beautiful. Security was great and felt safe. The rooms were very clean. You can order breakfast every morning and it was very good. What I loved about this place is that it was right in the middle of the strip,... More 

Helpful?
1 Thank _dynomyte57
Texas
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 14 March 2016 via mobile

Great hotel! Very safe with security standing outside entrance, very clean and quiet! You can't get any closer to all the great restaurants and bars. The beach is around corner only two blocks. They provide beach towels. The room is like a one bedroom apartment, very spacious and clean! Staff is very nice and are here to help.

Helpful?
Thank Neal20
5thAveManager, Manager at 5th Avenue Hotel, responded to this review

Dear Neal20, Thank you for taking the time to write about your expierence at 5th Avenue Hotel in Playa del Carmen. We're glad to read that you took advantage of our prime location in the heart of 5th Avenue. We'll make sure that our staff know about your comment. Hope to see you again soon at 5th Avenue Hotel! More 

Minneapolis, Minnesota
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 January 2016

We took a last-minute trip to Playa for New Year's week and ended up booking a junior suite here through Expedia. I'd give 5th Ave Hotel 5 stars except for the price - it was very high for one night, but we had very few other options. Hotel Manager Gasper only had one room for our first night and was... More 

Helpful?
Thank Meigan R
Gaspar5th, Front Office Manager at 5th Avenue Hotel, responded to this review

Dear Ms. Meigan, Thanks for taking time to write those very kind comments about your experience with us. It is our set goal to give our customers a full satisfaction on their in our property. Everyday we keep working hard on this and with your comments it encourages us to keep going. We would love to have you with your... More 

Cozumel, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 August 2015

In the middle of crowded and noisy 5th Avenue in Playa, this hotel is like a heaven! Fashionably chic décor with a lot of modern details, with a view of turquoise Caribbean sea from your bed! And the bed!!! It is like sleeping on a cloud!!! Amazing! Clean rooms, free Wi fi, fully stylishly equipped kitchen is a great plus.... More 

Helpful?
1 Thank Maja R
Gaspar5th, Front Office Manager at 5th Avenue Hotel, responded to this review

Dear Miss Maja, Thank you for taking time to write those wonderful comments about your stay at the hotel. This encourages to keep working harder and mantain our customers happy so they don´t miss home Thanks once again and we look to see some time in the future. Gaspar More 

2 reviews
Reviewed 22 July 2015

This hotel was awesome, perfect location clean rooms, superb attention by the staff. provided guidance on things to do, see and what and who to avoid, General Manager is on call fr any requirements. View from roof top was great I highly recommend staying here.

Helpful?
Thank RavDrvr
Gaspar5th, Front Office Manager at 5th Avenue Hotel, responded to this review

A big thank you for taking time to write these very kindly comments about your stay in our property and in our city. It means a lot to us and encourages to keep working harder so as to maintain our goal which is to have a 100% customer satisfaction. Once again thank you and we look to see you sometime... More 

Reynosa, Mexico
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 June 2015

Is a place safe, with a guardian door of the hotel, clean, have internet, and do you not have pay extra for the internet, big apartment, comfortable bed, pretty shower, and kitchen with all things, refrigerator and stove, water warm, and for the windows you can see the ferry, the beach, very good air cool, is as in home. You... More 

Helpful?
1 Thank Evangelina G
Gaspar5th, Front Office Manager at 5th Avenue Hotel, responded to this review

We thank you very much for taking time to write your inputs and thoughts about our property. It is very important to us and makes us work harder everyday in mantaining a top quality and to achieve our main goal which is a total guest satisfaction. Thanks a lot for your review and we hope to see you in the... More 

Toronto, Canada
Level Contributor
3 reviews
Reviewed 28 March 2015

Quiet modern elegance. A slip away from good restaurants, and 3 mins from the beach, plus the great extra is a sweetly equipped kitchen if you want to whip something up rather than go out. The bed was heaven. After a great night out, I slept like a princess. Hector the hotel manager is at your service. It doesn't have... More 

Helpful?
Thank Pippy L
Hector C, Manager at 5th Avenue Hotel, responded to this review

Dear Guest. We would like to thank you for your review, it is really important for us to receive feedback from our customers, thanks for taking the time. Certainly the location of our hotel is an advantage to our disadvantage of not having a pool. The Caribbean sea embraces our guest. Thanks again for your stay Sincerely. More 

1 review
Reviewed 18 March 2015 via mobile

My wife and I just returned from a six night stay. We arranged airport pickup through the hotel and it was easy and efficient. The hotel was perfectly located being just a few minute walk to the beach. Everyone at the hotel was very friendly and we felt very safe. Can't recommend this place enough. Chad

Helpful?
Thank Chad C
Hector C, Manager at 5th Avenue Hotel, responded to this review

Dear Sr. Thanks a lot for taking the time to write a review, we are glad to hear that you had a good time, and you liked our hotel. thanks for your recomendations, and details. all the best, looking forward to see you! Hector C More 

Ottawa
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 March 2015

I would have given this hotel a higher rating if it wasn't for the noise issues we had during our 7 night stay. I specifically chose this hotel because of previous reviews that said it was quiet. Well, I cannot speak for all rooms, but ours (Tanzanite Jr. Suite) was not sound-proof. I only had 3 out of 7 decent... More 

Helpful?
1 Thank carm599
Hector C, Manager at 5th Avenue Hotel, responded to this review

Dear Sir. I would like to thank you for taking the time to write a review, especially, because you expressed all the things you didnt like about our property, I have instructed the maintenance staff to review the seals of the suite to detect where is the noise coming from. Some things are out of our control like the rooster,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
5th Avenue Hotel is a charming city-style hotel located on Fifth Avenue, just steps away from the Mexican Caribbean’s pristine white sand beaches. Styled with Mexican-inspired accents, the residential-like hotel suites offer open spaces accomplishing harmony and relaxation.Located on the Fifth Avenue, the heart of Playa del Carmen, we are a quick 45 minutes from Cancun’s International Airport, and only 100 meters from the beautiful blue turquoise of the Caribbean Sea. We are also privileged to be situated in the center of the main attractions of the area which include the wonders of Cozumel island (30 minutes away), and the awe-inspiring Mayan Ruins of Tulum (40 minutes away) among other archaeological and natural marvels. ... more   less 

Additional Information about 5th Avenue Hotel

Address: 5th Avenue Between Juarez Av And 2nd Street North, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $235 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — 5th Avenue Hotel 3.5*
Number of rooms: 8
Reservation Options:
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Also Known As:
5th Avenue Hotel Playa Del Carmen, Riviera Maya, Mexico
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Questions & Answers

Here's what travellers have asked, with answers from 5th Avenue Hotel staff and other travellers.
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Questions? Get answers from 5th Avenue Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our condo had 2 bedrooms, 2 bathrooms living-room, and a kitchenette where we were able to cook breakfast, lunch or dinner.”
 of 5 bubbles RavDrvr, 22 Jul 2015 | Read review
“If you are of other country this is a place safe, clean, and have free breakfast, free internet, next to all business”
 of 5 bubbles 273evangelinag, 7 Jun 2015 | Read review
“I asked for a quiet junior suite, & had written confirmation I'd have the Sapphire suite, but upon arrival was given the Tanzanite, without an explanation why. So, you may not get what you ask for.”
 of 5 bubbles carm599, 1 Mar 2015 | Read review
“Ask for a room with a view of the ocean.”
 of 5 bubbles AuntPaddy, 10 Feb 2015 | Read review
“If you can, choose the penthouse, just to have more of the stunning views, however all the rooms are nice, as couple of our friends were staying in the room below.”
 of 5 bubbles Ruta35, 1 Dec 2014 | Read review
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