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The Royal Playa del Carmen

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Traveller (16298)
Room & Suite (3754)
Pool & Beach (2757)
Overview
  • Excellent81%
  • Very good13%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“maria marie”(1,526 reviews)
“chef's plate”(882 reviews)
“coffee house”(607 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
All hotel details
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Reviews (18,059)
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15,308 results
Traveller rating
11,917
2,199
664
302
226
Traveller type
Time of year
LanguageEnglish
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11,917
2,199
664
302
226
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1 - 5 of 15,308 reviews
Reviewed yesterday

From the minute we arrived we had a fabulous holiday, the staff could not do enough for us. The food was excellent especially the Mediterranean and the Asiana. ABNER,, Max looked after us brilliantly. JAVIER, ISREAL AND REYNOLDO THANKS for breakfast . Our room was...More

Thank wobblingwitch
Reviewed yesterday via mobile

We fell in love with this place the first time we went. Couldn’t wait to,get back again. Celebrated our 45th Anniversary here and loved it. Rooms are great, we were ocean front, would highly suggest, however we went back in April 2018 and stayed in...More

Thank TXtravlerGrapevine
Reviewed yesterday

I've spent 2 weeks at The Royal. It was the best experience ever. Very nice hotel, friendly and helpful staff, very good food, clean hotel. There is nothing to complain about. I highly recommend it. I will definitely return.

Thank Sk8r_csokat
Reviewed yesterday via mobile

We have been coming for here for over 9 years and the hotel continues to surpass the expectations. The hotel has changed very little but what makes this property great are the people that work here. The level of customer service is well beyond any...More

Thank WillyMorales
Reviewed 2 days ago

We stayed in The Royal for three nights on a road trip down the Mexico coast. We had a wonderful time! The service was out of this world, the food was delicious, we took an upgrade on our room which was nothing short of perfect...More

Thank lizanne1007
View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Pool
Beachfront
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$227 - US$551 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Playa del Carmen
#9 Top resorts Hotel in Playa del Carmen
#9 Spa Hotel in Playa del Carmen
#11 On the Beach Hotel in Playa del Carmen
#11 Luxury Hotel in Playa del Carmen
#25 Green Hotel in Playa del Carmen
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$227 - US$551 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Playa del Carmen
#9 Top resorts Hotel in Playa del Carmen
#9 Spa Hotel in Playa del Carmen
#11 On the Beach Hotel in Playa del Carmen
#11 Luxury Hotel in Playa del Carmen
#25 Green Hotel in Playa del Carmen
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Add Photo Photos
Traveller (16298)
Room & Suite (3754)
Pool & Beach (2757)
Dining (1524)
Amenities (102)
Family and Play Areas (83)
Business Centre & Event Rooms (72)
Questions & Answers
Ask a question
Tonya W
17 August 2018|
Answer
Response from gennylee76 |
I AM ALSO CONCERN, i want to go to this hotel but i'm worried, we are two girl travelling alone....i heard that this part of the country is safe but is this hotel is too?
0
Votes
lisylouHerneBay
17 August 2018|
Answer
Response from John A | Reviewed this property |
If you are referring the adventurer21819s review from a few days ago -- I find it all very hard to believe. I have been twice and never felt unsafe or unsecure. When leaving the property there is always someone checking... More
1
Vote
Perri M
14 August 2018|
AnswerShow all 4 answers
Response from John A | Reviewed this property |
I have been twice. IMO - the beach is adequate in size. It is MUCH easier to find a chair there -- without early morning reserving -- rather than the resort pools.
1
Vote
Room Tips
"We took an upgrade and got a room on the third floor, overlooking the pool and beach and we had no complaints..."
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"Choose Ocean front if you want to see water, but not the ones near the watersport pavillion."
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"Ask for a room further away from the lobby if you want a little more peace and quiet"
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"The garden suites were nice and quiet."
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