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Illusion Boutique Hotel by Xperience Hotels

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Illusion Boutique Hotel by Xperience Hotels
Illusion Boutique Hotel by Xperience Hotels
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1,369 Reviews from our TripAdvisor Community

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There are newer reviews for Illusion Boutique Hotel by Xperience Hotels
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Showing 701: English reviews
Los Angeles, California, United States
Reviewed 3 weeks ago

I have been staying a Illusion Hotel for the last four years. I visit Playa about 10 times a year and I think this qualifies me as pretty much an expert in the local hotels. Illusion Hotel is the best!

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Helpful?
Thank John N
Vancouver, Canada
Reviewed 3 weeks ago

We will not be returning. We were serve a stale breakfast; set up in smelly room; had problems with hot water in our room and when our room was cleaned after the first night our towels were removed but not replaced. That being said, the front desk staff was friendly and the hotel was very well located.

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Thank G1299LJ
Texas
Reviewed 3 weeks ago via mobile

Room was comfortable. Decent value for the price. Great location. A lot of action around the area. Hotel was ok. Very poor water pressure, cold but noisy A.C. and noisy mini fridge. Hotel has a great ambiance. Very charming.

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Thank Eric B
Akron, Ohio
Reviewed 4 weeks ago

Great hotel! Location perfect! Clean & staff very helpful and friendly! We would stay here again. The pool was quiet but nice to come back to after the day at beach. Madrez cafe next door is excellent food! Great time!

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Thank csentelik
New York City, New York
Reviewed 4 weeks ago

The stay was very pleasant, staff super helpfull and friendly, rooms clean and spacious, and hotel was within walking distance of almost everything you need in Playa del Carmen. Also 2 min walk to beautiful beach, for which the hotel provides you clean beach towels.

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Thank michelletU474ER
USA
Reviewed 4 weeks ago

I like to stay at Illusion for many reasons when I am in Playa. Mostly the location and friendliness of staff. The breakfast was very good and the room quality was excellent. Would stay again on my next trip

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Thank Salvatore P
Houston, Texas
Reviewed 4 weeks ago

I had a great time, people working there were very helpful and friendly. Very good location - close to the beach and to Quinta Avenida with great price for that location. Great view from 4th floor where we had the room.

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Thank Andreea S
tulalip. wa
Reviewed 12 March 2017 via mobile

Excellent location, your one-half block away from the beach, diving rental next door expect a little nose but clean and very comfortable , coffee available in the front lobby, your in the heart of party town

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Thank sandburns
Regina, Canada
Reviewed 8 March 2017

Room 205 made our vacation a nightmare - the frosted glass window opens up to a 6' x 6' elevator shaft. The water pressure is so low that the water just dribbles out. My wife was on the verge of tears. After complaining about the room we were moved to Room 405. It was great, large windows, hot water and...

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1Thank Du46
Turku, Finland
Reviewed 7 March 2017 via mobile

Lovely hotel really close to 5th avenue which is the main street, but still quiet so you get a good night's sleep. Helpful really friendly staff. Very clean hotel, they do take care of the place really well. Breakfast is not so exciting, so if it is not included go to the place next door café madrez, cheaper and way...

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1Thank Susanne K

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Illusion Boutique Hotel by Xperience Hotels is a small hotel with great personalized service and attention to details. A perfect blend of elegance and tropical freshness with a fusion of Asian/Italian decor and architectural style. ... more   less 

Additional Information about Illusion Boutique Hotel by Xperience Hotels

Address: Calle 8 Nte. | Entre 5a Ave y ZFM Lote 10, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $115 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Illusion Boutique Hotel by Xperience Hotels 3.5*
Number of rooms: 45
Reservation Options:
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Also Known As:
Illusion Boutique Hotel By Xperience Playa Del Carmen
Hotel Illusion Boutique
Illusion Boutique Playa Del Carmen
Illusion Boutique Hotel By Xperience Hotels Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#45 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Illusion Boutique Hotel by Xperience Hotels staff and other travellers.
75 questions
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7 months ago
Portland, Oregon, United States
over a year ago
over a year ago
Kelowna, Canada
over a year ago

See all questions (75)

Questions? Get answers from Illusion Boutique Hotel by Xperience Hotels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the fourth floor are by the pool.”
jat0027, 10 Apr 2017 | Read review
“Ask if they have a room with an outward facing window (this will allow more light into the room and give you more privacy).”
605meaganf, 6 Apr 2017 | Read review
“Make sure you face the ocean and NOT the street”
crosvs, 4 Apr 2017 | Read review
“4th or 5th floor the best views”
csentelik, 27 Mar 2017 | Read review
“Request a balcony”
gabrielle082017, 6 Mar 2017 | Read review
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