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Illusion Boutique Hotel by Xperience Hotels

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Traveller (599)
Room & Suite (373)
Pool & Beach (235)
Overview
  • Excellent61%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“rooftop pool”(36 reviews)
“balcony room”(11 reviews)
“perfect location”(39 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
All hotel details
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,649)
There are newer reviews for Illusion Boutique Hotel by Xperience Hotels
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All reviewsrooftop poolbalcony roomperfect locationfourth floorsmall hotelsmall poolhotel is greatrooms are largeair conditionerferry to cozumelnight lifeocean viewking bedour honeymoonavebeachmexico
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451 - 455 of 812 reviews
Reviewed 2 May 2013

Booked illusion hotel for April 26-30,2013. Sent an email prior to our arrival asking for room with best view possible and mentioned we were celebrating our anniversary. The staff quickly responded. Upon check in front desk staff was very friendly, informative, and welcoming. We stayed...More

Thank beachgirl210
Response from XperienceHotels, Guest Relations Manager at Illusion Boutique Hotel by Xperience HotelsResponded 4 May 2013

Dear ambassadors (as we kindly name our guests), On behalf of the Xperience Family, we would like to thank you for choosing us to celebrate such an important occasion in your lives and for the 5 star comment!! Your comments about our facilities, food and...More

Reviewed 30 April 2013

My wife and I recently stayed here on our honeymoon. We could not have been more happy with our stay here and recommend it for everyone. Some pros: our room was decorated for us, we received a complimentary bottle of wine, the staff goes above...More

Thank Danandallye1027
Reviewed 24 April 2013

Awesome experience. Everyone professional and courteous. Talk about being in the middle of everything. We were 155 steps away from the beach. Yes, I counted. Great price. Only downfall was there was no ice. Definitely would recommend and we will be going back.

Thank Theresa K
Reviewed 18 April 2013

This placed was exactly what they offered. The location is great, half a block from the beach and half a block from Quinta Avenida and all its restaurants. The rooms where very nice and the staff was always happy and helpful. Completely recommended and very...More

Thank Leo J
Response from XperienceHotels, Guest Relations Manager at Illusion Boutique Hotel by Xperience HotelsResponded 19 April 2013

Dear Ambassador( as we call our guests), We feel honored to have such valuable review of your Xperience with us and all the useful tips to future travelers . On behalf of the entire Xperience teams we would like to thank you for your preference...More

Reviewed 20 March 2013

The Illusion hotel have made our honeymoon unforgettable. The staff was Amazing and the hotel is very confortable. Playa Del Carmen is a very lovely place. Trips to Chichen Itza, Xcaret and Dolphin Experience are mandatory, and everyone must to spend one day in the...More

1  Thank Cristian0203
Response from XperienceHotels, Guest Relations Manager at Illusion Boutique Hotel by Xperience HotelsResponded 19 April 2013

Dear Ambassador(as we kindly name our guests), Thank you for the 5 star comment!!,we are grateful for your preference on your recent visit to Illusion Boutique Hotel to celebrate such an special occasion: your honeymoon. Your valuable feedback motivates us to continue making our best...More

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Most Booked Properties in Playa del Carmen, Mexico
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$76 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$76 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
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Traveller (599)
Room & Suite (373)
Pool & Beach (235)
Dining (92)
Amenities (33)
Family and Play Areas (6)
Questions & Answers
Ask a question
irelandladyluck
6 March 2018|
AnswerShow all 3 answers
Response from XperienceHR | Property representative |
Dear Ms. Irelandladyluck, We apologize for the delay in our response, we have some inactive emails that could not permitted to get in touch with us. How can we help you? Please let us know so we can give you a response as... More
1
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Google Translation
lambracht
9 February 2018|
AnswerShow all 2 answers
Response from Aurora P | Reviewed this property |
We didn't rent a car. We took a direct bus from Cancun Airport to Playa. Easy, Safe & Cheap. Everything is walking distance, including the ferry to Cozumel.
0
Votes
Bonvoyage516
20 October 2017|
Answer
Response from Xperience H | Property representative |
Dear, First of all , sorry for my late reply , regarding your question , we do have a suite called Prestige Suite : 730 sqft suit one bedroom with a king size bed spacious terrace with a pool only a few steps away, and at... More
0
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Google Translation
Room Tips
"Book room with balcony and street view - otherwise you'll have windows exiting on the walking terrace..."
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"Don't take no for an answer if you don't like your room and want another"
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"Recommend 4th floor rooms so your right by the pool."
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"Great rooms, great location, great amenities"
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