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Acanto Hotel & Condominiums

Booking.comUS$168*
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Certificate of Excellence
GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Acanto Hotel & Condominiums
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824 Reviews from our TripAdvisor Community

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There are newer reviews for Acanto Hotel & Condominiums
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Showing 754: English reviews
st. louis
Reviewed 4 weeks ago

This is a small, charming, boutique hotel only 1 1/2 blocks from the ocean. The "deluxe" rooms are very small but clean and have modern bathrooms. Breakfast is a continental affair with coffee, juice, hard boiled eggs, fresh fruit and some breads. My experience with this place was rather negative due to an issue with a cancellation because of a...

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Helpful?
Thank sara m
Matthew S, Front Desk Acanto at Acanto Hotel & Condominiums, responded to this review

Dear Sara, Thank you for your comment! We are very sorry for the inconveniences you experienced with your reservation. According to our cancellation policies we can´t give a refund for cancellations 6 days prior to arrival, that´s why we offered you a voucher for a future stay which of course only applies for the same season. Due to the seasonal...

Rockville Centre, New York
Reviewed 19 March 2017 via mobile

It's our second time at the Acanto and we love it here! A beautiful boutique hotel with an attentive staff and conveniently located to all that Playa del Carmen has to offer. The hotel has a lovely pool, rooftop amenities and a delicious free breakfast. It's just right for a quick getaway.

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Helpful?
Thank Beth F
Matthew S, Front Desk at Acanto Hotel & Condominiums, responded to this review

Hi Beth, Thank you so much for your wonderful comment! We are happy that enjoyed your stay with us. Hopefully you can come back soon. Front Desk Acanto

Vancouver, Canada
Reviewed 1 March 2017

I think we found this place by pure luck. The pictures looked nice and it was conveniently close to Avenida 5 Little did we know that we'll be staying in some of the nicest hotels I've been in a while The rooms are facing the courtyard with the pool. We had a fairly big patio in front of our room...

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Helpful?
1Thank Sepp S
Matthew S, Director General at Acanto Hotel & Condominiums, responded to this review

Hi Sepp S, Thank you for your comments, we are very happy that you liked Acanto and that you enjoyed your stay as well as the facilities. We hope that you can come back and spend more time at our beautiful hotel, you're always welcome! Have a good day. Sherezada B. Frontdesk

Kirkland
Reviewed 1 March 2017

Long overdue review and looks like prices have gone way up since our stay last May. Stayed at Acanto Boutique Hotel for just a couple days after diving in Cozumel and was pleasantly surprised. If you don't mind the fact you're not on the beach, this boutique hotel is really nice, a short walk to the beach and right off...

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Thank Sunny1965
Santa Fe, New Mexico
Reviewed 20 February 2017

I've wanted to stay in this secluded enclave for many years. We usually overnight in PDC on our way back to the US and it's gotten to be a pretty chaotic place. This is a wonderful respite in the middle of the noise and traffic. I would do it again. Wonderful staff, decent breakfast and quiet.

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Helpful?
Thank Douglas9550
Matthew S, Director General at Acanto Hotel & Condominiums, responded to this review

Hi Douglas, Thank you for your 5 star review. We are glad that you enjoyed your stay at Acanto. Hopefully you can come back for another vacation! Regards. Sherezada B. Frontdesk

Reviewed 17 February 2017

We returned to the Aconto property for a quick stopover in Playa del Carmen. We had a lovely stay in the property once again. Quick check-in service, great rooms, and an always attentive and professional staff. We will return again!

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Helpful?
Thank BradL229
Matthew S, Director General at Acanto Hotel & Condominiums, responded to this review

Hi Brad, Hi Brad, Thank you for your comments! Even though your stay was short, we are glad to know that you enjoyed our facilities and service. Hopefully you can come soon and keep making great experiences with us! Have a good day. Sherezada B. Frontdesk

Reviewed 7 February 2017

Our family of 5 had a wonderful experience at Acanto Boutique Hotel. It is centrally located one block from the beach and right off the Fifth Avenue shopping district. It offered spacious rooms with a full kitchen and daily housekeeping services. The pool was available all day and there was a simple but adequate free breakfast. We were very pleased.

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Helpful?
1Thank Ruth H
Matthew S, Front desk at Acanto Hotel & Condominiums, responded to this review

Dear Ruth, We are glad to know you liked your stay with us, we hope to see your family soon in our hotel, thanks so much for your comments, have a good day.

Reviewed 7 February 2017

A great spot with all kinds of amenities around. Went down on my birthday with my best friend of 25 years, stayed in a two bedroom. Lots of space, big kitchen and living room!!! Lived like kings. The beach and great restaurants within walking distance. If you are energetic and want to walk and enjoy Playa this is a truly...

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Helpful?
Thank bburl3369
Matthew S, Front desk at Acanto Hotel & Condominiums, responded to this review

Dear bburl3369, We are glad to know you liked your stay with us, thanks so much for your comments, we hope to see you soon, have a good day.

Salem, Oregon
Reviewed 5 February 2017

We spent 2 days @ Acanto. Location was perfect. Right in the middle of everything. Great service by all from the time we check in to the time we checked out. Wonderful suggestions on where to eat and drink. Our room was very quite when the town can get loud.

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Helpful?
Thank Todd H
Matthew S, Director General at Acanto Hotel & Condominiums, responded to this review

Hi Todd, Thank you so much for your comments, we are glad that you enjoyed your stay with us. Hopefully you can come back soon and spend more days at Acanto. Have a good day! Sherezada B. Frontdesk

Hampton Bays, New York
Reviewed 3 February 2017

Staff was super friendly and very helpful! The room was extremely cleaned! From the minute I walked in the front desk personnel were great to day with and very accommodating. The location is great, right off 5th which was perfect for people watching!

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Helpful?
Thank Cowfish258
Matthew S, Director General at Acanto Hotel & Condominiums, responded to this review

Hi! Thank you for your 5 star review and your comments. We are glad that you enjoyed our facilities and that you found our staff friendly and helpful as we work really hard to make all of our guests feel welcome. We hope you can come back soon! Regards, Sherezada B. Frondesk

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The only Condo Hotel and Rental Accommodations in Playa del Carmen, Offering fully equipped 1,2 and 3 bedroom rentals. Acanto is one block from the beach and the pedestrian-filled la Quinta Avenida. All guests enjoy complimentary Wi-Fi, phone calls, daily continental breakfast, access to the beach, daily maid service, concierge service and discounts to many local area restaurants. We have a beautiful roof top with BBQ and sweeping views of the Caribbean Sea. All accommodations surround a courtyard and swimming pool. The accommodations are large and comfortable and all include full kitchens, living rooms and dining rooms. The location is great on a secluded and quiet side street, steps to restaurants offering live music, great food and drinks. Acanto offers a Romantic yet family friendly atmosphere where our experienced staff will cater to your every need. All Accommodations offer marble floors and bathrooms, granite counter tops, central air conditioning, ceiling fans, flat screen TVs, telephones, terraces and much more. All accommodations are energy efficient and ecologically friendly. We provide natural soaps and shampoo for all of our guests and are a smoke free facility.. The Hotel no longer offers Jacuzzi's on the property. ... more   less 

Additional Information about Acanto Hotel & Condominiums

Address: 16 Norte | Between 1st & 5th ave, Playa del Carmen 77710, Mexico (Formerly Acanto Condo Hotel)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $189 - $488 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Acanto Hotel & Condominiums 4*
Number of rooms: 21
Reservation Options:
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Also Known As:
Acanto Boutique Hotel
Hotel Acanto Boutique
Acanto Hotel & Condominiums Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#13 Spa Hotel in Playa del Carmen
#14 Luxury Hotel in Playa del Carmen
#15 On the Beach Hotel in Playa del Carmen
#20 Family Hotel in Playa del Carmen
#33 Green Hotel in Playa del Carmen
#41 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Acanto Hotel & Condominiums staff and other travellers.
30 questions
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Ontario, California
Gibsonia, Pennsylvania
Underwood, North Dakota, United States
over a year ago

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Questions? Get answers from Acanto Hotel & Condominiums staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for something not on the 1st floor?”
X5281GCjenniferr, 12 Apr 2017 | Read review
“Our room was on the second floor, corner room which was very sunny and quiet. I am guessing second floor is quieter than first perhaps.”
Kiki565, 30 Mar 2017 | Read review
“Any room has a little balcony”
477monicag, 29 Mar 2017 | Read review
“Get a 1 bedroom suite or larger.”
him3, 22 Mar 2017 | Read review
“the balconies are small, but ground floor has big patio”
  • view from the entrance of our room and the private patio
  • pano of the living room and kitchen
315sepps, 1 Mar 2017 | Read review
5 of 5
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US$168* /night
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Prices are for 1 room, 2 adults
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