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Hotel Casa de las Flores Playa del Carmen

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Hotel Casa de las Flores Playa del Carmen
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345 Reviews from our TripAdvisor Community

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Showing 111: English reviews
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Reviewed 4 days ago NEW

I was fortunate to find this place and to meet all the staff specially Danny Gutierrez. Ms. Gutierrez is highly professional and warm. My stay was great as rooms are very clean and the breakfast was a plus. Again, staff was very professional and warm -keep up the good work!

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Helpful?
Thank Santa L
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Santa L Thank you very much for your preference and your review. I am so glad you found what you were looking for. I really appreciate your comments. Please visit us again when you travel to Playa del Carmen in a future. Will be a pleasure to host you again Best regards

fleetwood, ny
Reviewed 1 week ago via mobile

Perfect location for a stay in Playa! Rooms are small but clean, beautiful and sweetly decorated. Just a few blocks from anything you need to see or do, it's a nice option off the beaten path and their small pool is perfection for a dip. Their staff is phenomenal and so helpful.

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Helpful?
Thank taritag
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear taritag THANK YOU SO MUCH for your review! I am so happy you spent a great time with us! I hope you visit us again in a near future. Thank you :)

Northern Virginia
Reviewed 1 week ago

Casa de las Flores is a charming small hotel in a great location. The chaos of Quinta Avenue is fun for a while but it's a relief to walk back to a peaceful hotel. It's clean and the room was a good size for two people. If I was traveling on my own (single woman), I would feel very comfortable...

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Helpful?
Thank MJ-from-VA
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear MJ-from-VA THANK YOU! Hotel Casa de las Flores, Playa del Carmen is in a privileged location. I am glad you enjoyed the hotel, the pool and everything. Please come back soon. Best regards

Zurich
Reviewed 11 January 2017 via mobile

Casa de las Flores has been a wonderful place to base our vacation out of. We've spent the past 7 nights here, and were really happy with everything. Yes, the breakfast is a bit spartan, but still a good way to start the day, with plenty of fruits and pastry, along with tea and coffee. Besides, the location is in...

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Helpful?
1Thank Marc G
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Marc G Thank you very much for your recent stay. I really appreciate your review, is very complete. Please come back soon.

Marquette, Michigan
Reviewed 31 December 2016

Absolutely stunning grounds in the middle of town. Our room had a cozy balcony and all of the rooms open in to a gorgeous courtyard. Every morning, the housekeeper would create animals with the clean towels that were left for us on our bed. A very charming treat to walk in to. I will say that the staff is not...

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Helpful?
1Thank Mike W
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Mike W Thank you soo much, for your preference and your review. I am so glad you enjoyed it :) Next time you visit us I guarantee staff will be prepare to have a proper conversation :) contact us direct, comae back soon

Reviewed 22 November 2016 via mobile

Low cost, cosy and beautiful ! People were very welcoming and we felt in secure. We recommend this place which is a good option. It s pretty quiet and if you need any information you can ask the reception people !

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Helpful?
1Thank Morgane T
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Morgane T Thank you so much for your sisit and review. Please come back soon. It will be a pleasure to host you again :)

Canada
Reviewed 2 November 2016

My boyfriend and I spent 4 nights here, after spending 5 nights in Cancun. I wanted more of a boutique hotel feel, after staying in a 4-star resort in Cancun. This hotel was recommended as per the Lonely Planet guide for Cancun, Cozumel & the Yucatan September 2016 edition. Compared to the price offered on the website, or even via...

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Helpful?
1Thank bizgrrl
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear bizgrrl Thank you very much for your preference and your review. I am sure it will be very helpful for other travelers to decide where to go :) Sorry about the towels and breakfast, we definately are going to work to make this better. Please give us a second chance to host you again Thank you

Montreal, Canada
Reviewed 8 October 2016 via mobile

We stayed here for 6 nights. Close to the beach, shopping, bus station and Wal-Mart. A couple blocks away, on 4th ave there were some fantastic little restaurants. My only complaint is that the beds were really hard.

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Helpful?
Thank CathyN4
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear CathyN4 Thank you very much for your visit and review. You can be sure we are going to work on changing beds ASAP so when you come back can feel and make sure your comments are important to us. Best regards

Reviewed 6 August 2016 via mobile

We've been at Casa de las Flores for almost ten days and it was our second home! The place in nice with calm atmosphere, breakfast is very pleasant for a continental. The amazing people there always reached for help in about everything. What to see? Where to eat? Where to celebrate?, and how to reach there in the cheapest way...

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Helpful?
Thank Adi B
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Adi B Thank you so much for your visit and your review. I am so glad you found the experience you were looking for. I am so happy to know our staff had been available for you anytime you requiered Please come back soon, you already have my contact information Alberto Perez

Reviewed 4 August 2016 via mobile

We had the standard room for three persons , which had two queen-sized beds, separate bathroom, a fridge and air-con. The air-con, however, seemed to have only two settings; cold and ice-cold. Ask one of the friendly receptionists for help or extra blankets. Mind you, not all of them speaks English. They do use Google translate though, which is very...

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Helpful?
Thank Gitte S
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Gitte S Thank you very much for your kind preference. Perhaps we did not show you how the Air-Con works, I sincerely apologize for that. I am glad the recepcionist gave you an extra blanket and make his best effort to solve the situation. Continental Breakfast only includes Coffee, Bread, Fruit and Orange Juice. Here at Hotel Casa de...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Our hotel is a new concept in Playa del Carmen accomodation. With colonial architecture reminiscent of the Yucatan Peninsula's historic haciendas, this charming family run hotel has a calm and relaxing atmophere where you can feel the unique communion of the past and the present. We have 29 lovely rooms around a beautifull garden and swimmong pool. We are located just 4 blocks from the beaches and just 3 blocks from the 5th Avenue, the main touristic street. Come and join us! "Close enough of the 5th Avenue to be part of the night life and far enough to sleep and rest comfortable in the intimacy of your room" ... more   less 

Additional Information about Hotel Casa de las Flores Playa del Carmen

Address: 20th Avenue North | Between 4th & 6th Streets, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $89 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Casa de las Flores Playa del Carmen 3*
Number of rooms: 29
Reservation Options:
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Also Known As:
Casa De Las Flores Hotel
Hotel Casa De Las Flores Playa Del Carmen Riviera Maya, Mexico
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Casa de las Flores Playa del Carmen staff and other travellers.
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Questions? Get answers from Hotel Casa de las Flores Playa del Carmen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all are spacious”
 of 5 bubbles 899santal, 23 Feb 2017 | Read review
“Room 1 with two beds is dark but quiet. The birds chirping are a wonderful wake up call. Wi-fi worked fine in Room 1 and in the courtyard.”
 of 5 bubbles MJ-from-VA, 14 Feb 2017 | Read review
“The rooms toward the front of the hotel will have better WiFi connections than those in the back.”
 of 5 bubbles C5313KImikew, 31 Dec 2016 | Read review
“I gotta keep this a secret”
 of 5 bubbles bonniep498, 2 Jun 2016 | Read review
“The rooms near the back were very quite”
 of 5 bubbles jenavive73, 23 May 2016 | Read review
5 of 5