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06/08/2017 07/08/2017
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    Fairmont Mayakoba

    Carretera Federal Cancun | Km 298, Solidaridad, Playa del Carmen 77710, Mexico
    Hotel website
    Best prices for your stay
    06/08/2017 07/08/2017
    SAVE US$211
    Traveller (2860)
    Room & Suite (749)
    Grand Velas Riviera Maya
    3,135 reviews
    #2 of 209 hotels in Playa del Carmen
    Rosewood Mayakoba
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    • Excellent78%
    • Very good15%
    • Average4%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “la laguna” (289 reviews)
    “el puerto” (158 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Butler Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Fairmont Mayakoba
    Offers & Announcements: Luxury Inclusive Package
    Grand Velas Riviera Maya
    3,135 reviews
    #2 of 209 hotels in Playa del Carmen
    Rosewood Mayakoba
    1,671 reviews
    #1 of 209 hotels in Playa del Carmen
    Banyan Tree Mayakoba
    2,051 reviews
    #3 of 209 hotels in Playa del Carmen
    The Royal Playa del Carmen
    15,895 reviews
    #11 of 209 hotels in Playa del Carmen
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    6 Aug7 Aug
    1 room, 2 adults, 0 children
    Standard Room

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    Write a Review
    Reviews (3,842)
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    1 - 5 of 2,863 reviews

    Reviewed yesterday

    Our entire stay was superior! The genuine care and attention from the staff was unmatched, and our butler Ricardo met every need, every day. He was always available with a big smile and joyful attitude, and surely went above and beyond his job description because...More

    Thank Jill M
    Hotel's Favourite
    Reviewed 2 weeks ago

    I traveled with a group of 14 to the Fairmont Mayakoba. I booked two Deluxe Casitas for my family (my mother in one room, and husband, me, 2 year old and 6 mth old). My husband and I went swimming with the whale sharks one...More

    1  Thank KPBlack
    Response from AgustinPoot, Quality Manager at Fairmont MayakobaResponded 2 weeks ago

    Dear KPBlack: We appreciate your valuable comments. We are very pleased to know that you had a wonderful time with us. We are really looking forward to hear from you very soon and have the opportunity to serve you again in your next trip to...More

    Reviewed 2 days ago

    This was my first visit in a long time to a luxury resort and if you're dreaming of a place to kick back, let your hair down letting nature pleasantly invade every sense of yours, run there, don't walk! We had bought the Appetite for luxury deal, which is well worth it, to eat and drink all you want without calculating what something's going to cost you! Given the location, there are tons of activities in and around the resort - great for wonderful day trips to well known places. The only time service can be slightly iffy is when there's a staff change, otherwise we were impressed with the amount of personal care given! We will definitely be returning! A slightly weird incident took away from the experience temporarily, in that one of our party glanced at our bill and found a confusing $100 charge from their boutique. But to their credit, when we asked for the bill related to this item (after reaching home), the $100 was immediately credited to the credit card. It's a good practice to check all bills there and then while travelling, no matter how fancy the place...most of us don't do it!

    Thank KikiBakshi
    Reviewed 2 days ago

    Okay, so we didn't see the monkeys, but that was our only real disappointment at Fairmont Mayakoba. We purchased the Signature Casita, and were glad we did. Our balcony overlooked the lagoon (hate that name, like a shallow river), was surrounded by trees, and felt...More

    Thank KansasCityTravelBug
    Reviewed 3 days ago

    Such amazing genuine service, convenience, cleanliness. An amazing property. Milton the chief concierge went out of his way to help us with our concert booking. He would not quit until we were able to get our tickets. So appreciative. Gerardo in front desk, Juan De...More

    Review collected in partnership with fairmont.com
    Thank 260rong
    Grand Velas Riviera Maya
    3,135 reviews
    #2 of 209 hotels in Playa del Carmen
    Rosewood Mayakoba
    1,671 reviews
    #1 of 209 hotels in Playa del Carmen
    Banyan Tree Mayakoba
    2,051 reviews
    #3 of 209 hotels in Playa del Carmen
    The Royal Playa del Carmen
    15,895 reviews
    #11 of 209 hotels in Playa del Carmen
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Golf Course
    • Tennis Court
    • Price range
    • US$214 - US$853 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Green Hotel in Playa del Carmen
    • #7 Spa Hotel in Playa del Carmen
    • #9 Luxury Hotel in Playa del Carmen
    • #10 On the Beach Hotel in Playa del Carmen
    • #22 Romantic Hotel in Playa del Carmen
    • #22 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 401
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Fairmont Hotels, Hotels.com, TripOnline SA, Hotwire, Cancelon, getaroom.com, HotelQuickly and Evoline ltd so you can book your Fairmont Mayakoba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Fairmont Mayakoba Hotel Playa Del Carmen ,
    • Fairmont Hotel Playa Del Carmen ,
    • Fairmont Playa Del Carmen ,
    • Mayakoba ,
    • Playa Del Carmen Fairmont ,
    • Fairmont Mayakoba Playa Del Carmen, Riviera Maya, Mexico
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    Traveller (2860)
    Room & Suite (749)
    Pool & Beach (545)
    Dining (256)
    Hotel & Grounds (1808)
    Bathroom (70)
    Family and Play Areas (29)
    Business Centre & Event Rooms (5)
    Grand Velas Riviera Maya
    3,135 reviews
    1.32 km away
    Family Club at Grand Riviera Princess
    448 reviews
    1.56 km away
    Banyan Tree Mayakoba
    2,051 reviews
    .49 km away
    Blue Diamond Luxury Boutique Hotel
    1,406 reviews
    1.16 km away
    Nearby Restaurants
    262 reviews
    .46 km away
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    Azul Restaurante
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    17 July 2017|
    Response from Silvia L | Property representative |
    Dear CMelendi: We are happy to confirm our beach renovations are now finished and our beach is looking better than ever! We hope to have the pleasure to be your hosts so you can enjoy this paradise we call home! If you... More
    13 July 2017|
    Answer Show all 2 answers
    Response from Silvia L | Property representative |
    Dear FRMPBH: Thank you very much for sharing your valuable opinion with us! I believe its very important for us to clarify that our resort fee of 20usd per adult per night includes a great variety of activities that are not... More
    Room Tips
    "Beach/pool casitas are beautiful!"
    Read review
    "Depending on your needs, check out the website well to choose the perfectly located room."
    Read review
    "I'd pick the signature suites over the beach rooms - closer to everything. You can cart or bike to the..."
    Read review
    "There are no bad rooms here but the ones with a rooftop pool and Butler are the best."
    Read review
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