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Fairmont Mayakoba

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Traveller (3568)
Room & Suite (903)
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Overview
  • Excellent78%
  • Very good15%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
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AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
Additional information
Offers from Fairmont Mayakoba
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Offers from Fairmont Mayakoba
Offers & Announcements: Stay Longer & Save
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,722)
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3,482 results
Traveller rating
2,638
557
155
86
46
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2,638
557
155
86
46
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1 - 5 of 3,482 reviews
Reviewed yesterday via mobile

We ended our honeymoon trip on this resort, it was the perfect place, we were treated extremely well by all the staff at reception and specially Diana. The rooms give you a unique experience as they are scattered among the mangroves with comfortable pathways to...More

Thank Rodrigo R
Response from Isamu T, Quality Manager at Fairmont MayakobaResponded today

Dear Rodrigo, Congratulations for your wedding and thank you for choosing Fairmont Mayakoba for your honeymoon. We are glad you enjoy it and we hope we can celebrate your anniversaries with you. We appreciate sharing your comments, Best regards, Isamu Tsuji

Hotel's Favourite
Reviewed 13 February 2018

We just stayed in a Beach area room on our recent stay on the Fairmont Mayakoba and are already starting to plan a trip for next year...and almost never go to the same place twice. We were traveling with our 2 and 4 year old,...More

3  Thank VT_Traveler802
Response from Isamu T, Quality Manager at Fairmont MayakobaResponded 13 February 2018

Dear VT_Traveler802, We are proud to know you are planning to return, let us know and we will take care you had a great stay again. Thanks you for your comments and review. We will be looking forward to welcome your family many more times.

Reviewed yesterday

What an incredible place! If you're about to book, get ready for the most serene, tranquil and unforgettable experience. The staff was just amazing, starting with our butler; Jorge, who made our stay flawless, he really made it easy traveling for the first time with...More

2  Thank danaalothmani
Response from Isamu T, Quality Manager at Fairmont MayakobaResponded today

Dear danaalothmani, We would like to thank your family visit to our resort and specially your baby Zachariah. We appreciate your review very much and we are glad you have enjoyed your stay. We hope you can come back very soon to get your fresh...More

Reviewed yesterday

My wife, three daughters and two of their boyfriends spent a dream week at the Mayakoba. Literally the best week we have ever spent together as a family thanks to the resort, resort staff, and Julia Schwartz who took care of us. Wow Julia made...More

Thank Paul J
Response from Isamu T, Quality Manager at Fairmont MayakobaResponded today

Dear Paul, Thanks you very much for your visit with all your family and your daughters boyfriends. We are really glad to hear that you enjoy your stay and the resort. As you mention our company has the Planet 21 program for a sustainable development....More

Reviewed 2 days ago via mobile

Have been coming to the Playa area for years and always wanted to stay in Mayakoba and finally did this trip. Have been coming down to Playa since way before it was branded the "Riviera Maya. Astounded at the changes over the years. The kid...More

1  Thank AlexOnVacation
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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Room Service
Beachfront
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Pool
Bar/Lounge
Hot Tub
Golf Course
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$241 - US$636 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Playa del Carmen
#6 Spa Hotel in Playa del Carmen
#8 On the Beach Hotel in Playa del Carmen
#8 Luxury Hotel in Playa del Carmen
#15 Family Hotel in Playa del Carmen
#22 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$241 - US$636 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Playa del Carmen
#6 Spa Hotel in Playa del Carmen
#8 On the Beach Hotel in Playa del Carmen
#8 Luxury Hotel in Playa del Carmen
#15 Family Hotel in Playa del Carmen
#22 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (3568)
Room & Suite (903)
Pool & Beach (754)
Dining (352)
Amenities (78)
Family and Play Areas (30)
Business Centre & Event Rooms (5)
Questions & Answers
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Alice P
21 May 2018|
Answer
Response from Mom-on-a-mission89 |
We had the same forecast on our Weatherbug app. The t-storms come and go quickly! A refreshing reprieve from the beautiful but hot sun. You'll be fine.
1
Vote
harjyjawana
13 May 2018|
AnswerShow all 2 answers
Response from DianeTK | Reviewed this property |
The hotel hired us a taxi to the airport for $55. We did not leave the resort during our visit and hence, did not require any taxis.
0
Votes
Room Tips
"Its easier to stay near the beach. However the golf carts are really fast. Every room is special."
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"I think that all the rooms are nice. We had a lagoon view and loved it."
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"we really enjoyed watching the fish and other creatures in the canal but certainly didnt see a bad room..."
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"Beachfront casita with private infinity pool is worth it! Step off deck onto beach, staff will serve you..."
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