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Fairmont Mayakoba

Travellers' Choice award winner
GreenLeadersPlatinum level
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$637*
US$193*
Great Deal
US$240*
US$637*
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Fairmont Mayakoba
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3,591 Reviews from our TripAdvisor Community

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Showing 2,682: English reviews
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Reviewed yesterday NEWvia mobile

We have travelled all over the world, stayed in many luxury hotels and have experienced great service. The Fairmont Mayakoba's staff and service was unparalleled. Our butler, Alberto, was key in making our stay special in many ways. From organizing the smallest detail to the largest he did and excellent job. He was always there when we needed him with...

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Helpful?
Thank Foxjax
Cochabamba, Bolivia
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

The moment we arrived we were treated great, Alfonso at the bell desk was very courteous and gave us a quick tour before heading to our room. We stayed for six days and every day was just perfect. La Laguna has a great menu for traditional Mexican food, Las Brisas dinner menu was our favorite with lots of seafood and...

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Helpful?
1Thank AVCJ
About Hotel's Favourite Review
AgustinPoot, Quality Manager at Fairmont Mayakoba, responded to this review

Dear AVCJ: Thank you very much for sharing your feedback on your stay at Fairmont Mayakoba. We regret to know that you had encountered some discomforts during your stay with us. Despite these, we are glad that you had enjoyed our facilities and that you appreciate our services. We have well noted of your comments and suggestions and we would...

Reviewed yesterday NEW

We had an amazing time! There are so many restaurants to choose from and they are all so good. The best part of the trip was the swimming pool. My kids loved the lifeguard Daniel Fernando Padron Peres. It was an amazing experience! Whenever we went to the swimming pool the kids would end with a huge smile across their...

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Helpful?
Thank kstimpy
Austin, Texas
Reviewed 2 days ago NEW

This year my girlfriends and I choose Mexico and stayed here in Mayakoba for our annual 5-day trip. Overall we had a fantastic time at the Fairmont in it's beautiful setting. For our rooms we chose the Beach Area Casitas which was a great decision because it was a short walk to the beach (& Brisas bar and restaurant) and...

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Helpful?
Thank superhero70
Ann Arbor, Michigan
Reviewed 3 days ago NEW

I'm not a huge resort person, but we were traveling as a family with a one year old and wanted something family-friendly and easy. This place is just phenomenal. The property (and all of the properties on Mayakoba) are beautiful. The service is top notch, and the restaurant El Puerto was ridiculously good. I was worried about my father who...

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Helpful?
Thank zaina j
Alberta, Canada
Reviewed 3 days ago NEWvia mobile

This was one of our top holidays ever. If you are looking for a child friendly, 5 star experience in Mexico, this is it. From the time of our arrival, till departure we were treated royally. We had a small problem with our room and management, thank you Milton, treated the issue very professionally. He made our experience even better...

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Helpful?
1Thank Ziets H
Jericho, New York
Reviewed 4 days ago NEW

Please Don't Be Fooled First let me say that the Hotel Staff was GREAT. Silvia from customer service tried her best to make me happy, The Beach Staff was friendly and attentive and the Bell Staff was also really nice. I stayed at the Fairmont in Maui in November and it was the most luxurious hotel that i ever stayed...

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Helpful?
1Thank Danny K
Boston, Massachusetts
Reviewed 4 days ago NEW

We stayed at the Fairmont Mayakoba over Spring break March 2017 with our family of 4 including 2 16year olds. The property was well described in other TripAdvisor reviews so I won't repeat. It truly was nothing short of amazing and we have stayed in many beautiful resorts. We were looking for something different than your typical beautiful island beach...

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Helpful?
Thank Ltmcgrath
Reviewed 4 days ago NEWvia mobile

My husband, our two sons and I recently visited the Fairmont Mayakoba. I must say, I can highly recommend the resort! We had a relaxing but yet active vacation amongst beautiful lagoons, mangroves and the Caribbean Sea. The service at the resort was outstanding. From the food and beverage staff to the golf cart drivers, everyone made sure to take...

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Helpful?
1Thank Maria C
Alexandria, Virginia
Reviewed 4 days ago NEW

We stayed at the Fairmont Mayakoba over spring break with our family of 5. It was just what we needed. We all enjoyed the pools,beaches,bicycles,nature trail and lagoon ride. The adult spa is heavenly. We were treated to a tour of the kitchen facilities and a private lunch with Chef Eric de Maeyer. What can we say but...FANTASTIC! Chef you...

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Helpful?
1Thank Paul G

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 45 acre Fairmont Mayakoba, Riviera Maya, a AAA 5 Diamond Award property, boasts 401 rooms and suites, including a collection of beach and lagoon casitas, offering guests extraordinary views of the grounds. Guests at Fairmont Mayakoba can take advantage of several recreational activities on property including exploring nature trails on foot or BMW bikes, scenic boat tours on lanchas through crystal clear canals, sunbathing on the soft white-sand beach or at one of the property's several pools, non-motorized watersports (kayaks and catamarans), outdoor tennis and paddle courts, golfing on the renowned El Camaleon golf course (host to the only official PGA TOUR event in Mexico), lessons at the Jim McLean Golf School or being pampered with signature Mayan treatments at the luxurious Willow Stream Spa. Children and teens have a space just for them at the Discovery Club or at the Teens Room by Sony PlayStation(R). Fairmont Mayakoba's commitment to the environment has earned the resort several awards and accolades including a seal of verification by Rainforest Alliance. ... more   less 

Additional Information about Fairmont Mayakoba

Address: Carretera Federal Cancun | Km 298, Solidaridad, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $296 - $1,106 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Mayakoba 5*
Number of rooms: 401
Reservation Options:
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Also Known As:
Fairmont Mayakoba Hotel Playa Del Carmen
Fairmont Hotel Playa Del Carmen
Fairmont Playa Del Carmen
Mayakoba
Playa Del Carmen Fairmont
Fairmont Mayakoba Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#3 Green Hotel in Playa del Carmen
#6 Spa Hotel in Playa del Carmen
#7 Luxury Hotel in Playa del Carmen
#8 On the Beach Hotel in Playa del Carmen
#22 Romantic Hotel in Playa del Carmen
#22 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Mayakoba staff and other travellers.
187 questions
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4 months ago

See all questions (187)

Questions? Get answers from Fairmont Mayakoba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in a Beach Side Casita if you want to be walking distance to the beach. The regular rooms are much farther away.”
superhero70, 28 Apr 2017 | Read review
“ask for one away from any Main road otherwise you will hear golf carts all day and night”
DannyK983, 26 Apr 2017 | Read review
“Lagoon view rooms are peaceful.”
paulgI2454YR, 26 Apr 2017 | Read review
“Avoid 600-series rooms as they all look at the back wall of the pool complex and the AC units that cool the adjacent restaurant.”
  • Lagoon. Animals in the lagoon. Prayed they didn't know how to open sliding glass doors.
CharlesAMIV, 25 Apr 2017 | Read review
“Stayed in 632 which had no-one overlooking the room and a great view of the jungle.Would get a room upstairs if possible.”
luischable, 24 Apr 2017 | Read review
5 of 5
AMOMA
US$193* /night
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Booking.comUS$240
Expedia.comUS$637
Hotwire.comUS$240
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Prices are for 1 room, 2 adults
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