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Fairmont Mayakoba

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3,165 Reviews from our TripAdvisor Community

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Showing 2,351: English reviews
Reviewed yesterday NEWvia mobile

Spent a week here celebrating my wife's birthday with our two kids, ages 1 & 4. We were blown away at how beautiful the resort was. We stayed in the main building and our room was well kept and appointed. We were most impressed by the friendliness of the staff and how they made sure we were taken care of...

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Helpful?
Thank Chris M
Reviewed yesterday NEW

I'm wrapping up a conference here at the resort- my first time down to the area. The resort is very nice- great facilities. Rooms are villa style, spread out with nice views. Room finishings are nice- well appointed. Service is fantastic. I look forward to coming back with the family soon.

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Thank Matthew R
Okdokey10
Reviewed yesterday NEW

Quite a location, our Casita(811) was facing a river which could have been a mini Amazon. 50 Feet in the other direction was the beach. Service was tremendous and the food everywhere was great. This is not your typical AI vacation. The mangroves and then the jungle give it a decidedly different feel. All the pools and the beach were...

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Thank Okdokey10
Santa Monica, California
Reviewed yesterday NEW

My family and I had the pleasure of staying here over this past Thanksgiving and had one of the most memorable trips ever! Fortunately, the weather was picture perfect which definitely made the experience even better. My amazing parents upgraded my room to an on-the-beach casita which was absolutely magical! But what really set this place apart from other hotels...

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Thank lukidice
London, United Kingdom
Reviewed 2 days ago NEWvia mobile

We stayed as a couple but there were a lot of families as well. The real stars here are the staff - always smiling and nothing too much trouble. It was our wedding anniversary while we were staying and David our butler arranged for two hearts made of red rose petals to be put on the bed when we got...

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Thank Sue M
Victoria, Canada
Reviewed 3 days ago NEW

Went as a couple in Nov/Dec 2016. Very happy with the Value. We chose the All Inclusive option. Would be great for couples and for families. From the moment you arrive you are treated very well, and the staff works very hard to make you feel welcome. By the end you will miss these new friends of yours! Linda at...

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Thank FanTanAlley
Boston, Massachusetts, United States
Reviewed 3 days ago NEW

The Fairmont Mayakoba is an expansive resort. Luckily they have golf carts, boats and bikes to get you around. The beach is probably a 20 min walk so definitely suggest using a bike or cart to get there. I had a ground floor room (533) and found it very dark as the rooms are surrounded by jungle foliage. Suggest requesting...

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Thank Sarah H
Boston, Massachusetts
Reviewed 4 days ago NEWvia mobile

We have stayed at six other high- end properties on the Riviera Maya, and agree that the staff here is the best that we have encountered. Most properties have varying degrees of staff quality, and leadership evidences itself through the exertions and execution of staff responsibilities. It was readily apparent that management hand-picked and thoroughly trained the employees at the...

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Thank Cone197
Palmetto Bay, Florida
Reviewed 5 days ago NEWvia mobile

No words can describe how wonderful this place is. The rooms/cabañas are VERY comfortable. You're in the middle of a jungle and the hotel has golf carts to take you around the property. Although you do share the hotel with 400+ rooms you easily feel like you're alone. It's well Planed. The staff is very nice. Clean cut and very...

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Thank Nanita65
Montreal
Reviewed 5 days ago NEW

We just came back from our7th visit at the Fairmont Mayakoba, suite 726,our home away from home. The hotel amazed us again. Eric, Emilio, Erika and all the chef crew are cooking magic since two years. The property is in great shape with beautifull seasons decoration and the lagune are clearer every year. We were there 3 weeks after the...

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Thank Innovitech

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 45 acre Fairmont Mayakoba, Riviera Maya, a AAA 5 Diamond Award property, boasts 401 rooms and suites, including a collection of beach and lagoon casitas, offering guests extraordinary views of the grounds. Guests at Fairmont Mayakoba can take advantage of several recreational activities on property including exploring nature trails on foot or BMW bikes, scenic boat tours on lanchas through crystal clear canals, sunbathing on the soft white-sand beach or at one of the property's several pools, non-motorized watersports (kayaks and catamarans), outdoor tennis and paddle courts, golfing on the renowned El Camaleon golf course (host to the only official PGA TOUR event in Mexico), lessons at the Jim McLean Golf School or being pampered with signature Mayan treatments at the luxurious Willow Stream Spa. Children and teens have a space just for them at the Discovery Club or at the Teens Room by Sony PlayStation(R). Fairmont Mayakoba's commitment to the environment has earned the resort several awards and accolades including a seal of verification by Rainforest Alliance. ... more   less 

Additional Information about Fairmont Mayakoba

Address: Carretera Federal Cancun | Km 298, Solidaridad, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $368 - $1,432 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Mayakoba 5*
Number of rooms: 401
Reservation Options:
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Also Known As:
Fairmont Mayakoba Hotel Playa Del Carmen
Fairmont Hotel Playa Del Carmen
Fairmont Playa Del Carmen
Mayakoba
Playa Del Carmen Fairmont
Fairmont Mayakoba Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#7 Spa Hotel in Playa del Carmen
#8 On the Beach Hotel in Playa del Carmen
#9 Luxury Hotel in Playa del Carmen
#19 Business Hotel in Playa del Carmen
#22 Romantic Hotel in Playa del Carmen
#22 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Mayakoba staff and other travellers.
134 questions
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2 days ago

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Questions? Get answers from Fairmont Mayakoba staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“beach casitas are the way to go, but really you can't go wrong with any room.”
 of 5 bubbles lukidice, 8 Dec 2016 | Read review
“the best suite: 726”
 of 5 bubbles Innovitech, 4 Dec 2016 | Read review
“The lagoon views overlook a variety of native tropical plants and animals that kept the little children visually occupied.”
 of 5 bubbles vmylowe, 2 Dec 2016 | Read review
“I suggest a room with the mangrove view. Our balcony was over the water and tropical birds, fish and wildlife are in view.”
 of 5 bubbles mikes199, 1 Dec 2016 | Read review
“Get the room with the rooftop pool, especially for couples, it changes your experience!”
 of 5 bubbles ranimachin, 1 Dec 2016 | Read review
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