We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Fairmont Mayakoba

Show Prices
Certificate of Excellence
GreenLeadersPlatinum level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 1 more site!
Professional photos
Fairmont Mayakoba
View Map
{"widget":{"name":"ibex_baseline_photo_carousel","template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_baseline_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,289 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,447: English reviews
Reviewed 2 days ago NEW

We were just a 2 minute walk from the beach. We got a spot early to be under a hut. The rooms were beautiful with open air shower, clean, service people were friendly and helpful. We hoped around the pools and enjoyed drinking at each. The restaurants are great...very tasty food, excellent service. We had buffet breakfast each morning and...

 Report
Helpful?
1Thank tcinbirmans
Reviewed 2 days ago NEWvia mobile

Property is located within a jungle setting minus the bugs, fumigation was daily. We had a room with a patio facing the jungle not the beach, there seemed to be various room types to choose from. We heard of others seeing monkeys on their patios, we never saw one. Food was good at all restaurants and the guacamole becomes addicting....

 Report
Helpful?
2Thank NikkiA179
Temple, Texas, United States
Reviewed 2 days ago NEW

From the moment we walked in all of the staff treated us like royalty. They were all so nice and went out of their way to make us feel great. The property is beautiful and they have everything: jogging trails, golf, great restaurants, archery, boat tours. The 3 restaurants are all amazing.

 Report
Helpful?
1Thank Hope K
West Vancouver
Reviewed 3 days ago NEW

Stayed at this property over the Xmas holidays and New Years. Great resort, service was outstanding. They can definitely use some more bikes to make travelling around the property easier. We were fortunate to have Ricardo as our Butler who was unreal and literally made our vacation great. He arranged Chasies daily, dinner reservations both on and off property, and...

 Report
Helpful?
1Thank smalld
Vancouver, Canada
Reviewed 3 days ago NEW

I have been to different parts of Mexico on numerous occasions and have always had a wonderful time. It was especially enjoyable in my younger years, when countless hours in the sun and endless margaritas didn’t leave such a lasting effect. When my family planned a trip to Mayakoba, I assumed it would be the same type of “party” environment...

 Report
Helpful?
1Thank melissakerzner
Brooklyn, New York
Reviewed 4 days ago NEW

To call this a 5 star property is wrong. They have the shell of a 5 star property, beautiful, exclusive feeling grounds, comfortable rooms, plenty of amenities etc. However, I was honestly appalled by the restaurant service at both their main casual dining spot - La Laguna -- and their pool/beach waitstaff. And, I refuse to "blame' their local staff...

 Report
Helpful?
4Thank Dara R
Reviewed 4 days ago NEWvia mobile

Very nice resort. Friendly service and comfortable accommodations. David Lozano was our butler and totally spoiled us. Thank you Alphonso for making the girls feel like angels. Weather forecast was not great the week were there but every day had long periods of nice weather. If it's windy at the beach, the pool area is nicely sheltered. Staff at Las...

 Report
Helpful?
Thank Kreg O
miami
Reviewed 4 days ago NEWvia mobile

Stayed in a beach area casita at this lovely resort between Cancun and tulum. It's a large property with lots of choices for accommodations. We chose a beach area casita. It's on a canal but has more privacy than the beach front. Comes with a butler who truly manages everything from getting chairs set out for you to tours, dinner...

 Report
Helpful?
1Thank cbarney2003
Midlothian, Virginia
Reviewed 6 days ago NEW

This resort and its staff deserve the highest recognition, for both service and the luxury. The grounds are gorgeous, and the staff is warm and friendly. Our room was graciously upgraded and couldn't have been more beautiful. Not only was a two-room suite a great perk, but also the high-end bathrooms, fresh flowers, etc. The twice daily maid service/turn-down service...

 Report
Helpful?
Thank Katie U
Reviewed 6 days ago NEW

Stayed 12/27/16 to 1/2/17. Second visit to this property (first being 10 years ago) and it continues to improve and impress. We were lucky enough to get butler service from Ricardo, who was unbelievably helpful. He helped plan several excursions for us, including Xcaret, a private tour to Tulum, and an exciting visit to Selvatica (awesome). He was available to...

 Report
Helpful?
Thank jeffreywb2016

3,057 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2423)
Viewed
Family/Play Areas (21)
Viewed
Hotel & Grounds (429)
Viewed
Pool/Beach Area (426)
Viewed
View from Room (69)
Viewed
Room/Suite (211)
Viewed
Business Centre/Function Rooms (2)
Viewed
Dining (172)
Viewed
Bathroom (64)
Viewed
0:48
Videos (4)
Viewed
Other (1025)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (597)
Viewed
Adults Only Infinity Pool (24)
Viewed
Amenities (55)
Viewed
Beach Area Casita (56)
Viewed
Beach Area Casita Suite (85)
Viewed
Beach Pool (7)
Viewed
Deluxe Casita Room (49)
Viewed
Fairmont View Room (43)
Viewed
La Isla Pool (15)
Viewed
Ocean Front Casita (43)
Viewed
Ocean Front Casita Suite (70)
Viewed
Dining (43)
Viewed
Second Pool (12)
Viewed
Signature Casita Suite (60)
Viewed
The Hotel (35)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (37)
Viewed
View from Room (1)
Viewed
Pool/Beach Area (6)
Viewed
Room/Suite (9)
Viewed
Family/Play Areas (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (19)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
1.3 km away
Banyan Tree Mayakoba
Banyan Tree Mayakoba
#3 of 213 in Playa del Carmen
1,798 reviews
8.1 km away
Thompson Playa Del Carmen
Thompson Playa Del Carmen
#5 of 213 in Playa del Carmen
474 reviews
1.1 km away
Rosewood Mayakoba
Rosewood Mayakoba
#1 of 213 in Playa del Carmen
1,500 reviews
Show Prices
Show Prices
Show Prices
2.2 km away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#2 of 213 in Playa del Carmen
2,672 reviews
7.7 km away
The Royal Playa del Carmen
The Royal Playa del Carmen
#14 of 213 in Playa del Carmen
14,709 reviews
5.3 km away
Paradisus Playa Del Carmen La Esmeralda
Paradisus Playa Del Carmen La Es...
#29 of 213 in Playa del Carmen
6,178 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 45 acre Fairmont Mayakoba, Riviera Maya, a AAA 5 Diamond Award property, boasts 401 rooms and suites, including a collection of beach and lagoon casitas, offering guests extraordinary views of the grounds. Guests at Fairmont Mayakoba can take advantage of several recreational activities on property including exploring nature trails on foot or BMW bikes, scenic boat tours on lanchas through crystal clear canals, sunbathing on the soft white-sand beach or at one of the property's several pools, non-motorized watersports (kayaks and catamarans), outdoor tennis and paddle courts, golfing on the renowned El Camaleon golf course (host to the only official PGA TOUR event in Mexico), lessons at the Jim McLean Golf School or being pampered with signature Mayan treatments at the luxurious Willow Stream Spa. Children and teens have a space just for them at the Discovery Club or at the Teens Room by Sony PlayStation(R). Fairmont Mayakoba's commitment to the environment has earned the resort several awards and accolades including a seal of verification by Rainforest Alliance. ... more   less 

Additional Information about Fairmont Mayakoba

Address: Carretera Federal Cancun | Km 298, Solidaridad, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $373 - $1,067 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Mayakoba 5*
Number of rooms: 401
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia and Jetsetter so you can book your Fairmont Mayakoba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont Mayakoba Hotel Playa Del Carmen
Fairmont Hotel Playa Del Carmen
Fairmont Playa Del Carmen
Mayakoba
Playa Del Carmen Fairmont
Fairmont Mayakoba Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#5 Spa Hotel in Playa del Carmen
#6 On the Beach Hotel in Playa del Carmen
#7 Luxury Hotel in Playa del Carmen
#19 Business Hotel in Playa del Carmen
#22 Family Hotel in Playa del Carmen
#22 Romantic Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Fairmont Mayakoba staff and other travellers.
152 questions
Ask a question
1 month ago

See all questions (152)

Questions? Get answers from Fairmont Mayakoba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“better to get rooms closer to beach or you have to wait for shuttle”
 of 5 bubbles tcinbirmans, 17 Jan 2017 | Read review
“Choose a room with a water view”
 of 5 bubbles hopek949, 17 Jan 2017 | Read review
“Get a room with a Butler”
 of 5 bubbles smalld, 16 Jan 2017 | Read review
“Rooms as Casitas are better”
 of 5 bubbles N4142YOpaula, 13 Jan 2017 | Read review
“We have only stayed at the Deluxe Casitas - stay close the island or mid-way between the island and the lobby for easy access to everything”
 of 5 bubbles J7584SQmarkb, 13 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay