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Fairmont Mayakoba

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Fairmont Mayakoba
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3,473 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Mayakoba
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Showing 2,590: English reviews
London, United Kingdom
Reviewed 5 days ago NEW

My husband and I stayed at the Fairmont Mayakoba earlier this month and had a fabulous stay from start to finish - the room was lovely and clean and I loved the spacious bathroom. We were celebrating our honeymoon and the guest service team went out of their way to make us feel special - special mentions to Cain and...

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1Thank K B
Everett, Massachusetts
Reviewed 6 days ago NEWvia mobile

Spent a week with my wife in a casita with a canal view. We opted for the appetite for luxury and it was well worth it even for us who don't drink alcohol. Exceptional: The pools (especially the beautiful adult only pool), the gym, the cleaning staff (including turndown service), and the food AND service at El Puerto (the Black...

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Thank Geraldo M
Toronto, Ontario
Reviewed 6 days ago NEW

Let me begin by saying that this was my second visit to The Mayakoba Fairmont property, and repeat business says more than words. The staff and amenities are top-notch, and our service was outstanding. Dinner at El Puerto was the highlight of the over-all excellent dining portion of our trip, with the duck confit tacos the jewel in the crown....

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1Thank Deb W
Saint Louis, Missouri
Reviewed 6 days ago NEW

We have only been here 2 days...but what a 2 days it's been! The resort is so incredibly beautiful and unique. The pictures on the website do not do it justice! The staff is so nice, the service has been amazing. The kids love it (boys 7 and 13). We have a 1 bedroom suite with a private rooftop pool...

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1Thank adamevans2017
Toronto
Reviewed 6 days ago NEW

A lot of firsts for us - first visit to Mexico, first all-inclusive resort & first trip without extended family members! A friend had often raved about the Fairmont Mayakoba resort being her favourite place to visit and we decided to see what it was like. LOVED it! Every single person we encountered was lovely - from the golf cart...

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1Thank TOfoodie
Los Angeles, California
Reviewed 1 week ago

It was a very special trip. Four of us flew in from all over- Switzerland, Detroit, Toronto and Los Angeles to celebrate a 50th birthday. As well, it was my first time away in 11 months since the illness and death 6 months ago of the love of my life. The staff at the Fairmont Mayakoba made this trip perfect....

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2Thank Ann H
Virginia
Reviewed 1 week ago via mobile

Thirty-two high school seniors and twenty-seven parents descended on the Fairmont for spring break. The staff were awesome at meeting our group needs and making our stay wonderful. The pre planned dinner options, the nightly DJ's and shuttle vans really enhanced our group trip. This would be a terrific resort to visit with my entire family. So much to do!...

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Thank SkigirlVirginia
Houston, TX
Reviewed 1 week ago

Visited this week as a family with 3 children. Stayed in 2 connecting "Signature Casita" rooms. Positives: 1. Employees are friendly and welcoming. 2. Drinks were nice quality and very reasonably priced for a resort. 3. Housekeeping does a great job. Rooms were very clean and housekeeping was prompt. 4. Wi-fi was good. I needed it for business and it...

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Thank Texas2009a
San Francisco, CA
Reviewed 1 week ago

When I stayed here 7 years ago, my TripAdvisor review was titled "This is What Dreams Are Made Of" But this property has not aged well in the last 7 years. The room had two big smell issues. First, the entire room smelled strongly of mold from the AC. I know this is a humid environment, but other rooms did...

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1Thank Be_devine
Los Angeles, California
Reviewed 1 week ago

My friend and I recently stayed at the Fairmont Mayakoba and we had an amazing experience. We were very sorry to have to leave and return to the real world. The staff was helpful and went out of their way to make sure we had the best experience. The risotto at Las Brisas was fantastic and the habanero margarita is...

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Thank ks1979332

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 45 acre Fairmont Mayakoba, Riviera Maya, a AAA 5 Diamond Award property, boasts 401 rooms and suites, including a collection of beach and lagoon casitas, offering guests extraordinary views of the grounds. Guests at Fairmont Mayakoba can take advantage of several recreational activities on property including exploring nature trails on foot or BMW bikes, scenic boat tours on lanchas through crystal clear canals, sunbathing on the soft white-sand beach or at one of the property's several pools, non-motorized watersports (kayaks and catamarans), outdoor tennis and paddle courts, golfing on the renowned El Camaleon golf course (host to the only official PGA TOUR event in Mexico), lessons at the Jim McLean Golf School or being pampered with signature Mayan treatments at the luxurious Willow Stream Spa. Children and teens have a space just for them at the Discovery Club or at the Teens Room by Sony PlayStation(R). Fairmont Mayakoba's commitment to the environment has earned the resort several awards and accolades including a seal of verification by Rainforest Alliance. ... more   less 

Additional Information about Fairmont Mayakoba

Address: Carretera Federal Cancun | Km 298, Solidaridad, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $340 - $1,134 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Mayakoba 5*
Number of rooms: 401
Reservation Options:
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Also Known As:
Fairmont Mayakoba Hotel Playa Del Carmen
Fairmont Hotel Playa Del Carmen
Fairmont Playa Del Carmen
Mayakoba
Playa Del Carmen Fairmont
Fairmont Mayakoba Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#3 Green Hotel in Playa del Carmen
#5 Spa Hotel in Playa del Carmen
#6 Luxury Hotel in Playa del Carmen
#7 On the Beach Hotel in Playa del Carmen
#22 Romantic Hotel in Playa del Carmen
#22 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Mayakoba staff and other travellers.
177 questions
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3 months ago

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Questions? Get answers from Fairmont Mayakoba staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beachfront rooms are superbe”
 of 5 bubbles Christine-5Star2017, 24 Mar 2017 | Read review
“Canal rooms are cool, but may have an odor from the water so watch out.”
 of 5 bubbles 132deef, 23 Mar 2017 | Read review
“Make sure to stay in a lagoon room or a beach front room.”
 of 5 bubbles 161jjr, 21 Mar 2017 | Read review
“Rooms are small. A family of 4 in the signature casita is not easy. Opt for one with a sitting room.”
 of 5 bubbles DiscerningFunFamily, 21 Mar 2017 | Read review
“There are carts to shuttle guests around so never ever worry if you don't have a room on the beach.”
 of 5 bubbles AnnH365, 18 Mar 2017 | Read review
5 of 5