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28/01/2018 29/01/2018
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    Fairmont Mayakoba

    Carretera Federal Cancun | Km 298, Solidaridad, Playa del Carmen 77710, Mexico
    +1 855-999-4008
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    28/01/2018 29/01/2018
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     7 people have started booking this hotel
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    US$538
    US$389
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    Traveller (3290)
    Room & Suite (807)
    Storyboard
    Overview
    • Excellent78%
    • Very good15%
    • Average4%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “la laguna” (325 reviews)
    “el puerto” (177 reviews)
    “las brisas” (78 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Rooftop Terrace
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
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    Offers from Fairmont Mayakoba
    Offers & Announcements: Luxury Inclusive Package
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    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (4,369)
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    21 - 25 of 3,208 reviews

    Reviewed 1 week ago

    We had another absolutely wonderful stay at the Fairmont just after Thanksgiving (2017). Chef Eric went above and beyond to make our stay perfect. We enjoyed a tour of the kitchens and a special lunch with the Chef in his private office. We keep returning...More

    Thank Julie K
    Response from Isamu T, Isamu Tsuji / Quality Manager at Fairmont MayakobaResponded 1 week ago

    Dear Julie K, Thanks for your visit, your review and the recognition to our staff. We will be waiting you next Spring. Happy New Year!

    Reviewed 1 week ago

    We recently stayed at the Fairmont Mayakoba for New Year's with our five year old girl and two year old boy. The resort was fully booked, but because the property is so large, it didn't feel crowded. Further, the staff across the resort were fabulous....More

    Thank cieranashley
    Response from Isamu T, Isamu Tsuji / Quality Manager at Fairmont MayakobaResponded 1 week ago

    Dear cieranashley, Thank you very much for your review as a Fantastic resort! We hope your family visit us again soon. Happy New Year!

    Reviewed 1 week ago

    I was afraid this review was not going to be a good one due to a room mix up on check-in. But the manager had not only sorted it the next day but upgraded us to apologise for the error. He was gracious and genuinely...More

    2  Thank 629jojo
    Response from Isamu T, Isamu Tsuji / Quality Manager at Fairmont MayakobaResponded 1 week ago

    Dear 629jojo, Thank you for your review and your comments about our staff. With our sustainable program we are growing new coral reefs that protect our beach, as guest you can participate in scuba diving activities to visit this area, In your next visit you...More

    Reviewed 1 week ago

    My wife and I are 'over' all-inclusive resorts - mostly because of the food and drinks options - but are very fond of the Riviera Maya region of Mexico. We were happy to find availability at this excellent Fairmont property that is close to Cancun...More

    Thank raisincookie
    Response from Isamu T, Isamu Tsuji / Quality Manager at Fairmont MayakobaResponded 1 week ago

    Dear raisincookie, Thank you very much for your review. We hope you and your wife visit us again soon! Happy new year!

    Reviewed 1 week ago via mobile

    We visited this resort in July. It is a very expansive resort. Get your walking shoes on because everything is very spread out. We did take the little shuttles but it can be a pain to wait for them as you are standing in heels...More

    Thank Pallfoodie
    Response from Isamu T, Isamu Tsuji / Quality Manager at Fairmont MayakobaResponded 1 week ago

    Dear Pallfoodie, Thanks for your review the layout of our hotel nestles in the canals, lagoons and mangrove is one of the main attractions at Fairmont Mayakoba, we do have a Suites section Ocean Front if that is what you are looking for. Hope you...More

    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Free High Speed Internet ( WiFi )
    • Pool
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Pool
    • Bar/Lounge
    • Hot Tub
    • Golf Course
    • Tennis Court
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$252 - US$899 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Green Hotel in Playa del Carmen
    • #6 Spa Hotel in Playa del Carmen
    • #9 On the Beach Hotel in Playa del Carmen
    • #9 Luxury Hotel in Playa del Carmen
    • #15 Family Hotel in Playa del Carmen
    • #22 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 401
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Fairmont Hotels, Hotels.com, Orbitz, HotelPower, Hotwire, Evoline ltd, getaroom.com, Cancelon and TripOnline SA so you can book your Fairmont Mayakoba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Fairmont Mayakoba Hotel Playa Del Carmen ,
    • Fairmont Hotel Playa Del Carmen ,
    • Fairmont Playa Del Carmen ,
    • Mayakoba ,
    • Playa Del Carmen Fairmont ,
    • Fairmont Mayakoba Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (3290)
    Room & Suite (807)
    Pool & Beach (725)
    Dining (336)
    Hotel & Grounds (2106)
    Bathroom (83)
    Family and Play Areas (29)
    Business Centre & Event Rooms (5)
    Nearby
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    Ask a question
    Questions & Answers
    cshansen
    10 January 2018|
    Answer
    Response from Isamu T | Property representative |
    Dear cshasen, Thanks you for your message. In regular reservations your card is only for guarantee subject to our policy cancelations. Some offers request a 1 night non refundable deposit that is charged 24 hours after... More
    0
    Votes
    mel12018
    4 January 2018|
    Answer
    Response from Isamu T | Property representative |
    Dear mel, Thank you for you rmessage. Yes you can buy the all incluisive at your arrival. Answer: Actual prices per day are adult $175 USD, Children 6-12 $70USD and Children 13-17 $100USD If you want us to contact you... More
    0
    Votes
    mel12018
    4 January 2018|
    AnswerShow all 2 answers
    Response from Isamu T | Property representative |
    Dear mel, Thank you for you rmessage. Yes you can buy the all incluisive at your arrival. Answer: Actual prices per day are adult $175 USD, Children 6-12 $70USD and Children 13-17 $100USD If you want us to contact you... More
    0
    Votes
    Room Tips
    "A lagoon room close to the spa and bicycle pick-up hub."
    Read review
    "The garden casita room was extra quiet and secluded."
    Read review
    "away from the internal streets where the shuttle passes"
    Read review
    "The 900/800 level rooms are closest to beach and range to 100 being further to lobby"
    Read review
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