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The Mayakoba is outstanding from the service to the surroundings. The grounds are beautiful with winding paths amongst the jungle, canals, and lagoons. We booked one of the Signature Casita rooms and it was fantastic. We loved the privacy of being in a building with...More
3 Thank Blondii
Response from Jorge C, Director of Food and Beverages at Fairmont MayakobaResponded 24 May 2016
Thank You very much for taking the time to write this review. It is very important for us at Fairmont Mayakoba to have your valuable opinion.
We are very glad you enjoyed your stay with us and also that You liked all the...More
The worst stay that I have ever had in an expensive hotel, had to wait for 4 hours to get the door fix in my room, they told me the door was fixed went to have diner and when we returned back to the room...More
5 Thank afbustamante
Response from FairmontMYK, General Manager Executive Assistant at Fairmont MayakobaResponded 8 June 2016
Dear Mr. Bustamante,
Thank you for your review, your comments are very important for us.
We are very sorry to know that you were affected by a failure that we experienced with our system, unfortunately this kind of events happens despite our efforts to offer...More
We were privileged to attend a five day surprise birthday celebration with friends at this magnificent facility. We have traveled the world but have never experienced the consistently high level and quality of service and accommodation as we enjoyed at this resort. The staff is...More
1 Thank alan_farnsworth
Response from Silvia L, Guest Relations Manager at Fairmont MayakobaResponded 25 May 2016
We would like to thank you not only for choosing Fairmont Mayakoba as the host of your stay, but also as the place where you wanted to celebrate such a special occasion! We are delighted to hear you had a marvelous time and...More
My husband and I recently stayed at the Fairmont Mayakoba for 4 nights on a company reward trip, and had the "Premium Appetite for Luxury" meal plan (at least, I assume that's what the company arranged for). I'm usually the type of person who plans...More
2 Thank hardtosay
Response from Silvia L, Guest Relations Manager at Fairmont MayakobaResponded 26 May 2016
We would like to thank you for taking the time to share such a wonderful and detailed review from your recent stay at Fairmont Mayakoba! Our staff works diligently every day to turn moments into memories for our guests and I'm thrilled to...More
Traveling solo to this property has already convinced me to pre-plan my family vacation next year. I have truly enjoyed every minute of everyday at this fairmont property. I was welcomed with friendly smiles from their super gracious & attentive staff; the property is stunning...More
1 Thank elimarcus1
Response from Chadi C, Director of Operations at Fairmont MayakobaResponded 1 July 2016
Thank you for your recent visit and your review on tripadvisor.
Travelling solo can certainly be challenging and we're glad we able to create this comforting and attentive environment to you. We truly appreciate the praise about the property and staff and look...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Things to do
Fitness Centre with Gym / Workout Room
US$209 - US$818 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Green Hotel in Playa del Carmen
#6 Spa Hotel in Playa del Carmen
#8 Luxury Hotel in Playa del Carmen
#9 On the Beach Hotel in Playa del Carmen
#22 Family Hotel in Playa del Carmen
#22 Romantic Hotel in Playa del Carmen
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Yucatan Peninsula >
Quintana Roo >
Riviera Maya >
Playa del Carmen
Also Known As
Fairmont Mayakoba Hotel Playa Del Carmen ,
Fairmont Hotel Playa Del Carmen ,
Fairmont Playa Del Carmen ,
Playa Del Carmen Fairmont ,
Fairmont Mayakoba Playa Del Carmen, Riviera Maya, Mexico
We will be heading to the Mayakoba in a week for our anniversary. Any tips, tricks, suggestions, must do/see or inside scoops?! We will be traveling with our 3 year old. Thanks in advance!!
25 June 2017|
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Response from Christine B | Reviewed this property |
We were also there with a 3 year old, plus 2 older sibs. Xcaret is a fun day trip. Zoo. Giant sea turtles. Beach. Fun. ( BTW WE are from Bucks County Pa). The hotel is lovely. Look for iguanas and Coatis. Breakfast buffet... More
We were also there with a 3 year old, plus 2 older sibs. Xcaret is a fun day trip. Zoo. Giant sea turtles. Beach. Fun. ( BTW WE are from Bucks County Pa). The hotel is lovely. Look for iguanas and Coatis. Breakfast buffet kid friendly. Kids menu at the pool good. Try to take a break mid day. Hopefully s/he will nap and can then stay up later. TV is largely Spanish but Nick was mostly English as was Disney. Room service good if everyone is tired. We loved it. Good luck'
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"Beach front suite with private infinity pool is best. Other rooms/suites also offer private pools. Lots of..."