We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Riu Palace Riviera Maya

Save
Traveller (6675)
Pool & Beach (1526)
Room & Suite (802)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent65%
  • Very good24%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“sports bar”(389 reviews)
“don manolo”(76 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Offers from Hotel Riu Palace Riviera Maya
Special Offer:Receive 500 free points
Hotel deals
Offers from Hotel Riu Palace Riviera Maya
Special Offer:Receive 500 free points
Hotel deals
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (5,862)
Filter reviews
4,280 results
Traveller rating
2,532
1,139
367
144
98
Traveller type
Time of year
LanguageEnglish
More languages
2,532
1,139
367
144
98
Show reviews that mention
All reviewssports bardon manolospecialty restaurantspalm treescourtyard viewfusion restaurantmusty smellmake reservationsother resortsgated communitylobsterinfinity poolriviera mayamain buffetentertainment staffhotel is beautifullunch buffet
FilterEnglish
Updating list...
1 - 5 of 4,280 reviews
Reviewed yesterday

At the recommendation of our travel agent we chose this resort and we are so glad we select this hotel. It is really a palace. Beautiful and nice view from the room. The food is very good and the night shows super. The waiters and...More

3  Thank MattMacLeod
Hotel's Favourite
Reviewed 3 weeks ago via mobile

This was my husband and my third trip to Riu Palace Rivera Maya. We love the resort and wouldn’t think of staying anywhere else in Playa del Carmen. Claudia, our favorite server by the pool, is one of the few people who have been at...More

7  Thank niteowl22
Reviewed 5 days ago via mobile

We holidayed at this hotel recently. The best thing about this hotel is the staff, they are amazing and always happy. The rooms are definitely in need of an update, our room had a cracked sink and hairline cracks around the toilet cistern. This is...More

9  Thank Sylvia W
Reviewed 6 days ago

I have traveled to Mexico, specifically the Cancun and Riviera Maya area several times in the past 20 years. My family (my daughter is now 20 and my son 18) usually stays at all-inclusive resorts. The Hotel Riu Palace Riviera Maya was by far, our...More

4  Thank DocJoeHD
Reviewed 1 week ago via mobile

This hotel lived up to all expectations. The positive points The staff in the buffet restaurants, the bars and beach staff were all friendly, courteous, helpful, never in your face. The bar staff served you in turn and weren’t swayed by the Americans who tipped...More

2  Thank Yorkie48
View more reviews
Most Booked Properties in Playa del Carmen, Mexico
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Free Internet
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$263 - US$536 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Playa del Carmen
#28 Top resorts Hotel in Playa del Carmen
#28 Romantic Hotel in Playa del Carmen
#37 Spa Hotel in Playa del Carmen
#40 Luxury Hotel in Playa del Carmen
#43 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$263 - US$536 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Playa del Carmen
#28 Top resorts Hotel in Playa del Carmen
#28 Romantic Hotel in Playa del Carmen
#37 Spa Hotel in Playa del Carmen
#40 Luxury Hotel in Playa del Carmen
#43 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (6675)
Pool & Beach (1526)
Room & Suite (802)
Dining (589)
Family and Play Areas (106)
Amenities (39)
Business Centre & Event Rooms (27)
Questions & Answers
Ask a question
Andrew Q
18 May 2018|
AnswerShow all 3 answers
Response from Allansgirl528 | Reviewed this property |
No you have got to have your evening meal at your own hotel. Lunch and snacks at any other of the rui hotels.
1
Vote
Mark P
9 May 2018|
AnswerShow all 3 answers
Response from TX-Clark | Reviewed this property |
Agree100% with JCT1988’s answer. The weed never kept us out of the water, the resorts are cleaning the beach in the pre-dawn hours.
1
Vote
Wendy J
5 May 2018|
AnswerShow all 3 answers
Response from alandpamatbish |
20 pesos a night if I remember rightly. So 200 pesos (about £8) for our 10 night stay. Paid at check in.
2
Votes
Room Tips
"i would recommend not staying in the rooms above/near the theater."
Read review
"top floors are no children zones"
Read review
"Rooms face a courtyard with pools and fountains!"
Read review
"we stayed in 2086 - fairly quiet room despite its location"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing