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02/07/2017 03/07/2017
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    Hotel Riu Palace Riviera Maya

    Av Xaman-Ha Mza 9 y 10 Lote 1 Int.Fracc. | Fase II Solidaridad, Playa del Carmen 77710, Mexico
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    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveller (5953)
          Pool & Beach (1396)
          Room & Suite (734)
          Hotel Riu Palace Mexico
          5,392 reviews
          #28 of 214 hotels in Playa del Carmen
           
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          Overview
          • Excellent62%
          • Very good24%
          • Average7%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “sports bar” (374 reviews)
          “don manolo” (68 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Babysitting
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Hotel Riu Palace Riviera Maya
          Special Offer: Your first gift: 500 pts
          Hotel deals
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          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
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          Traveller rating
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          Time of year
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          Reviewed 4 days ago

          We checked in early and left our bags in our friends room. We asked to be together and were told that we were on the floor above our friend. Not true. They were on ground level and we were on the 3rd floor. Anyway, we...More

          Helpful?4  
          Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Riviera Maya

          Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. As a service minded hotel chain, it is disappointing to hear that you encountered inconveniences in our property as mentioned in your review and that it caused...More

          Reviewed 1 week ago

          Had a great time December 19-23, 2016. Traveled with family group of 7 age from 14-80. Everyone had great time. Beach was amazing, pool bar service was awesome. Loved the beach BBQ everyday and pool activities. Lobby bar gal made great bloody marys for morning....More

          Helpful?
          Reviewed 1 week ago

          We were very pleased at check in as this is an attractive resort. We had requested connecting rooms when we booked so that we could be connected with our daughters and told that they were on a first come first serve basis. However, the front...More

          Helpful?2  
          Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Riviera Maya

          Dear guest, Thank you for choosing our hotel and for taking the time to share your experience with us. We regret that we were not able to accommodate your request on arrival for the booking you have done through a travel agency but we would...More

          Reviewed 1 week ago

          Stayed 6 days and had a great time. All you can eat and drink, mostly high quality. Would have expected a bit more entertainment activities, as I'm used to at Club Meds. Other than that, highly recommendable.

          Helpful?
          Reviewed 1 week ago

          My husband and I stayed at Riu Palace Riviera Maya for the first time from May 7-11. This hotel is in a great location - within walking distance to 4 other Riu resorts and shopping plaza in Playacar and about 20-30 minute walk to Playa...More

          Helpful?1  
          Hotel Riu Palace Mexico
          5,392 reviews
          #28 of 214 hotels in Playa del Carmen
           
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          The Reef Coco Beach
          3,655 reviews
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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Beachfront
          • Free Parking
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Children Activities (Kid / Family Friendly)
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$277 - US$569 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #21 Top resorts Hotel in Playa del Carmen
          • #28 Romantic Hotel in Playa del Carmen
          • #29 Spa Hotel in Playa del Carmen
          • #29 Family Hotel in Playa del Carmen
          • #30 Luxury Hotel in Playa del Carmen
          • #31 On the Beach Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Accessible rooms
          • Number of rooms
          • 400
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Hotwire, RIU Hotels and Resorts, Travelocity, BookIt.com, Cancelon, Cheap Tickets, Evoline ltd, getaroom.com, TripOnline SA and HotelQuickly so you can book your Hotel Riu Palace Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Riu Palace Riviera Maya Hotel Playa Del Carmen ,
          • Riu Riviera Maya ,
          • Hotel Riu Palace Riviera Maya Playa Del Carmen, Mexico
          Add Photo Photos
          Traveller (5953)
          Pool & Beach (1396)
          Room & Suite (734)
          Dining (547)
          Hotel & Grounds (3460)
          Family and Play Areas (87)
          Bathroom (39)
          Business Centre & Event Rooms (26)
          Nearby
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          Nearby Restaurants
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          Nearby Attractions
          Riviera Maya
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          Questions & AnswersAsk a question
          Emerjan
          Hiya Does anyone have any idea what the laundering options are like, and how much. I want to limit my packing to a few dresses for the evening but I made need them turned round half way through so am curious as to whether it is an expensive facility to use.
          20 May 2017|
          What is your answer?
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          can someone tell me what the tipping protocol is please.
          19 May 2017|
          What is your answer?
          Posting guidelines
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          Sajhenderson
          Your website says reservations are needed for some of the restaurants. However in the reviews I read people say no reservations were needed. Is there a dress code or are shorts acceptable? Also unclear about the towel situation? TIA
          17 May 2017|
          Answer Show all 2 answers
          Response from KatWytenbroek | Reviewed this property |
          no reservations required now but they were 2 years ago. There is a dress code .Men must wear long pants except in the buffet.
          0
          Votes
          Room Tips
          "we took the cheapest offer, since staying in the room was not an option"
          Read review
          "Get to the beach/pool early, people like to camp at the beach/pool chairs all day."
          Read review
          "closer to the pool and beach are better"
          Read review
          "Make sure you get a room that faces the courtyard."
          Read review
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