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5 of us booked an all inclusive trip to this hotel and we absolutely LOVED it. The hotel was very clean, had fantastic entertainment all day and into the night. The food was so delicious with so many options. The staff and people were amazing...More
We 1st visited this hotel in 2013 then came back for the next two years, we then decided to try the Riu chain in Cape Verde and Jamaica which were ok. We decided to make a return visit this year to the Hotel Riu Palace...More
Just arrived home from our 9th visit and it is still the best hotel we have stayed at. All the staff are great from Laura on reception, Raulx the bell boy and a very dear friend to us, Medina and Luis at the pool, Freddie,...More
I am from Ireland and have traveled all over the world, USA , Canada, Africa and Europe, and stayed in 3, 4, & 5 star hotels. We stayed in Hotel Riu Palace riviera maya for our Honeymoon, due to fly home on 19th of June...More
I can say is a nice hotel very clean as soon we arrived looks great our safe wasn’t working as soon we called the front desk they send someone to fix it ..the is ok but the best Restaurant there is the Mexican food there...More
2 Thank Loudy2
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Riviera MayaResponded 1 week ago
Thank you for choosing our hotel and for taking the time to share your experience with us. As a service minded hotel chain, we are delighted to read that overall you enjoyed your stay with us and that the food offerings in our...More
Amazing! They do get a bit of sea weed, they work extremely hard in fixing it for guests, amazing evening walks along the beach. We spent many days on the beach lots to do too! Book it you won't be disappointed!
Sorry but rainy season is an understatement. It's the tail end of hurricane season. My coworker was in Cancun a few years back when one rolled through. He said it was interesting to say the least. Fingers crossed you're... More
Sorry but rainy season is an understatement. It's the tail end of hurricane season. My coworker was in Cancun a few years back when one rolled through. He said it was interesting to say the least. Fingers crossed you're going late enough in October to be ok. Wish you the best!