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28/01/2018 29/01/2018
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    Hotel Cielo

    4th Street, Between 5th And 10th Ave., Playa del Carmen 77710, Mexico
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    28/01/2018 29/01/2018
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    Savings alert: 11% below average rate

    The price you found is 11% lower than this hotel's average rate of US$117/night.

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    US$104
    US$104
    US$104
    Traveller (405)
    Room & Suite (111)
    Dining (27)
    Overview
    • Excellent72%
    • Very good22%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Family Rooms
    Bar/Lounge
    Concierge
    Rooftop Terrace
    Private Balcony
    3.0 Star Hotel
    All hotel details
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    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (876)
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    441 - 445 of 753 reviews

    Reviewed 7 February 2012

    The owner was standing at the desk when we arrived, travel weary, just looking for a comfortable bed after so many hard, old, worn out one's in other hotels. I also wanted a beautiful place, and this hotel really filled the bill. It is truly...More

    1  Thank Lovejoy2012
    Response from HotelCielo, Owner at Hotel CieloResponded 12 March 2012

    Thank you lovejoy2012 for taking the time to write your review . "The most comfortable hotel ! " , we like the title !!! We are delighted that you enjoyed your stay & that you were able to experience our warmth & charm that Cielo...More

    Reviewed 3 February 2012

    Love, love, love this place. We stayed here one night on a 3night visit to Mexico, (teary eyed that we didnt stay longer) and had such a great experience. Its so close to the beach, the rooms are clean and the beds are extremely comfortable.....More

    1  Thank Sean M
    Response from HotelCielo, Owner at Hotel CieloResponded 5 February 2012

    Thank you SeanM for your review, and Yes! .....we like WOW !!!, it really make us feel great , it is then we realize that we are creating great vacation experiences for you & future guests. It is fantastic that you felt our warmth &...More

    Reviewed 3 February 2012

    Just stumbled upon El Cielo in Playa and could not have found better. The beds and pillows were the best we experienced while touring the Riviera and the hotel is only a rock's through away. The staff was very friendly and the room well priced....More

    Thank Kathleen D
    Response from HotelCielo, Owner at Hotel CieloResponded 5 February 2012

    Thank you KathleenD for taking the time to write your review. We are delighted that you enjoyed your stay & had a great vacation experience. The beds are the best, it is quite hard to find a good quality mattress here, and especially 30 of...More

    Reviewed 29 January 2012

    Stayed here just recently for 7 days. The location is excellent right on 4th and 5th perfect walking distance to some of the better sections of the beach. Met the owner, Steve, who is taking a personal hand in the overall operation of the hotel...More

    3  Thank Dustin H
    Response from HotelCielo, Owner at Hotel CieloResponded 5 February 2012

    Thanks Dustin H for your review. We really appreciate the kind words, especially the staff, we couldn't do it without them. Ahhhh.....the water coolers are a nice touch, we know you guys get thirsty at night & thanks for the comment about the beds, as...More

    Reviewed 26 January 2012

    We stayed here one night until our condo was ready. Wished we had stayed longer! I have slept on my share of crappy beds on Mexico...And to me if the bed is crappy and you don't sleep good, nothing else matters. These beds are AWESOME....More

    1  Thank Hooterville_Mom
    Response from HotelCielo, Owner at Hotel CieloResponded 5 February 2012

    Thank you Hooterville _Mom for taking the time to write your review. I am glad you were as excited about our new beds as I am......it felt like it took me forever to find a good quality mattress, but we did & we are having...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$109 - US$215 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #37 Romantic Hotel in Playa del Carmen
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 18
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, HostelWorld, Expedia, Travelocity, Orbitz, Hotwire, Cheap Tickets, TripOnline SA, HotelQuickly and Cancelon so you can book your Hotel Cielo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Hotel Cielo Playa Del Carmen, Riviera Maya, Mexico
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    Traveller (405)
    Room & Suite (111)
    Dining (27)
    Pool & Beach (14)
    Hotel & Grounds (294)
    Bathroom (17)
    Business Centre & Event Rooms (3)
    Family and Play Areas (2)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Matt B
    9 October 2017|
    AnswerShow all 3 answers
    Response from signco1 | Reviewed this property |
    Yes there are tons of places on the beach and even more places along 5th street. The best place to eat in my opinion is at Hotel Cielo.
    1
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    Room Tips
    "steps to the ocean, amazing restaurant, clean, great AC, safe and secure, phenomenal hospitality"
    Read review
    "We had a standard room and it was excellent"
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    "If you are sensitive to noise, maybe ask for a room in the back cause Playa del Carmen can get lively at..."
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    "Room 22 is interesting and has lots of windows. We loved it. The bed was not king size if that is important..."
    Read review
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