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Hotel LunaSol

389 reviews
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Traveller (221)
Room & Suite (115)
Pool & Beach (61)
Overview
  • Excellent72%
  • Very good24%
  • Average3%
  • Poor1%
  • Terrible0%
Travellers talk about
“luna sol”(15 reviews)
“pool area”(25 reviews)
“small hotel”(12 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
Multilingual Staff
3.0 Star Hotel
All hotel details
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Reviews (389)Write a Review
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All reviewsluna solpool areasmall hotelfully equipped kitchenbus stationwithin easy walking distancepalapa roofnice poolbreakfast was includeddefinitely stay here againhot waterdesk staffceiling fanair conditionerking bedrobertowalmart
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11 - 15 of 231 reviews
Reviewed 6 May 2017

This was our third time returning to the LunaSol Hotel and they have never let us down. The property rooms and grounds are cleaned top to bottom every day by a very friendly group of workers. Our room's maid greeted us with a different fanciful...More

Review collected in partnership with this hotel
Thank Patti K
Response from Meancy, Manager at Hotel LunaSolResponded 9 May 2017

Dear Patti K, Thank you so much for all your past and future visits, we are so happy you always have a good time with us, we work every day to give our clients the best service we can, We promise to keep the good...More

Reviewed 26 April 2017 via mobile

I stayed for 10 days here in a family group of 15 people in total. The setting was ideal, the rooms opening to the pool area allowed us to let the children come and go and the kitchen came in very handy to prepare simple...More

Thank Gabriela S
Response from Meancy, Manager at Hotel LunaSolResponded 1 May 2017

Miss Gabriela, tahnk you so much to give us the oportunityto serve you and your lovely family, we arer glad the you had a good time and you like our service and acomodations, we are going to take your suggestions and make it happend, we...More

Reviewed 31 March 2017

Did the AirBnb hop around in Playa del Carmen for 3 to 4 days with fair to poor results...small bed here, stinky bathroom there, misleading photos, trying to avoid the expensive hotel chains, then found this place. Amazing. Andres and David were super friendly and...More

Thank Francis A
Response from Meancy, Gerente at Hotel LunaSolResponded 2 April 2017

Thank you so much, Mr. Francis, we are really happy you find us, we are glad you like our beautiful small hotel, we keeping the good work in our service and clean rooms, as you say, we really enjoy our job, one of our best...More

Reviewed 15 March 2017

The staff were friendly and helpful, and my room was spacious, clean and comfortable. The location of the hotel is great - just a couple of minutes walk from the bus station and ferry terminal, as well as all the restaurants in town. The real...More

Thank Charlotte B
Response from Meancy, Manager at Hotel LunaSolResponded 17 March 2017

Dear Charlotte B, thanks you so much for your review, we are totally happy the you like our little hotel, we hope to see you soon. David Velazquez Operation Manager Hotel LunaSol

Reviewed 8 March 2017 via mobile

We stay on February 24th to 26th, 2017. Clean and big rooms (and beds). Very friendly staff to accommodate to all our needs. Close to the 5th Avenue and all mayor restaurants and to the ferries. Very cheap for the type of hotel. Very secure....More

Thank Jucio
Response from Meancy, Manager at Hotel LunaSolResponded 9 March 2017

Thank you so much for your revivwe Jucio, we are really glad your stay with us was good and you like it, we are keeping the hard work to keep our standards to give to our guest the best service we can give, we hope...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Outdoor pool
Details
Price range
US$71 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$71 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (221)
Room & Suite (115)
Pool & Beach (61)
Dining (4)
Amenities (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
actorpoolpro
6 December 2016|
AnswerShow all 3 answers
Response from Meancy | Property representative |
Hello, I send you an email to the address you give us when you make your reservation can you be so kind and check, please
0
Votes
actorpoolpro
6 December 2016|
Answer
Response from Meancy | Property representative |
Hello, yes indeed we have the service from the airport to the hotel, this service has an extra charge and the price depend on the numbers of persons and the time of the year you need the service. if you have more questions... More
0
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Room Tips
"All of the rooms have a small fridge and safe. We've had one right off the lobby, one right off the pool..."
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"stay away from rooms near the lobby...too noisy during the night and early morning"
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"I like both the pool side rooms as well as the others. If there are many people using the kitchen by the pool..."
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"Rooms that have a courtyard view are nice because it has excellent vegetation."
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