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07/05/2017 08/05/2017
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    The Royal Haciendas All Suites Resort & Spa

    Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$83 US$296US$213View Deal
    US$249View Deal
    US$250View Deal
    Traveller (1779)
    Pool & Beach (436)
    Room & Suite (432)
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    Overview

    • Excellent63%
    • Very good24%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “los murales” (241 reviews)
    “time share” (262 reviews)
    “rotunda bar” (62 reviews)
    Free Wifi
    Free Parking
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4 Star Hotel
    All hotel details
    Offers from The Royal Haciendas All Suites Resort & Spa
    Special Offer: All Inclusive Spring Deal
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    Gran Porto Resort
     
    Mahekal Beach Resort
     
    Hacienda Tres Rios
     
    Azul Beach Resort The Fives Playa Del Carmen
     
    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
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    Reviewed yesterday via mobile

    We are not all inclusive type people. But we inadvertently booked into an Eco tent Resort that was brutally hot and needed an emergency change of hotels. The result was an extremely pleasant experience given the circumstances. The hotel staff here is by and large...More

    Helpful?
    Reviewed 2 days ago

    We are a family of 4 with 2 children 5 and 9. Everybody had a blast Room was beautiful, and we were able to keep our room through 2 separate changes. Lots of choices at the buffet to keep from getting board, lunch at the...More

    Helpful?2  
    Reviewed 3 days ago

    This was our fourth trip to the Haciendas, and it did not disappoint. The resort is immaculately maintained, and the service was very good, despite it being very busy during Spring Break. The food is also delicious. A tip is that you can book reservations...More

    Helpful?1  
    Reviewed 3 days ago

    Excellent Resorts-I have visited all the resorts in the Royal Resorts and the Haciendas was my least favorite. Although our trip was excellent, the resort has a small beach, limited ocean views from the balconies unless you are beach front, too much tile and empty...More

    Review collected in partnership with this hotel
    Helpful?1  
    Reviewed 4 days ago

    We are very pleased with our stay during the spring break. Not new/modern but very clean and well maintained resort with good food and excellent service. We had an all-inclusive package with 1 bdr suit with 1 king, two murphy beds; room came with a...More

    Helpful?
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa

    Dear Valentina K, Thanks so much for taking the time to give us a review of your stay. We couldn't be happier to hear our guests enjoyed their stay with us. We always strive to give our guests the best location, value, amenities, and service....More

    Gran Porto Resort
     
    Mahekal Beach Resort
     
    Hacienda Tres Rios
     
    Azul Beach Resort The Fives Playa Del Carmen
     
    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Shuttle Bus Service
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Tennis Court
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$224 - US$443 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Playa del Carmen
    • #17 Green Hotel in Playa del Carmen
    • #31 Luxury Hotel in Playa del Carmen
    • #33 Spa Hotel in Playa del Carmen
    • #34 Romantic Hotel in Playa del Carmen
    • #34 On the Beach Hotel in Playa del Carmen
    Photos
    Traveller (1779)
    Pool & Beach (436)
    Room & Suite (432)
    Dining (147)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    TLH74
    Is it true that our kids can't use the swim up bar for sodas or kid drinks?
    23 April 2017|
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    Joe Y
    Will we be able to book tours and zip lining at this hotel. Hi, Joe. What would you like to know about this accommodation?
    20 April 2017|
    Answer Show all 2 answers
    Response from Sandra R | Property representative |
    Hello Joe, Yes, visit Thomas More Travel, our on-site travel agency to learn about tours available. Warm Regards.
    0
    Votes
    Plantagenet036
    I am staying for a week in June with my wife and two children. We have a deluxe junior suite reserved, but I think we need to upgrade to a one bedroom. I booked through Expedia and I've been told by the resort to contact Expedia and I've been told by Expedia to contact the resort to resolve this issue. Does anyone know who can help me with the upgrade? Thanks
    12 April 2017|
    Answer
    Response from Sandra R | Property representative |
    Hello Plantagenet036, I sent you a private message to provide accurate assistance. Warm Regards.
    1
    Vote
    Room Tips
    "we had a penthouse, taller ceilings, but 1st floor has a patio and a grass area to play on. All are great"
    Read review
    "1 bedroom has a Jacuzzi on the balcony"
    Read review
    "First floor beach front is the best. Second through third floors are also good, but always take a long time..."
    Read review
    "Try for a higher floor if you want a nice view of the ocean, ground level if you want to walk out to the..."
    Read review