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01/10/2017 02/10/2017
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    The Royal Haciendas All Suites Resort & Spa

    Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
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    01/10/2017 02/10/2017
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    US$202US$232
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    Traveller (1899)
    Pool & Beach (462)
    Room & Suite (441)
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    Overview
    • Excellent66%
    • Very good24%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “los murales” (259 reviews)
    “time share” (274 reviews)
    “rotunda bar” (65 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Royal Haciendas All Suites Resort & Spa
    Special Offer: GET $300 USD in Credits!
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    Rooms
    1 Oct2 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,635)
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    1 - 5 of 3,105 reviews

    Reviewed 2 days ago

    My family of five (children ages 13, 11, 8) recently returned from a five night stay and loved every moment. We had the larger suite which was perfect for our family and was cleaned and stocked well. We did the private pick up from the...More

    Review collected in partnership with this hotel
    1  Thank Shelly L
    Reviewed 3 days ago

    Great facility. They are focus on costumer service and they also are ready for hurricane season as they receive constant training and every one knows what to do in case of any event. Hopefully they will keep part of the business as non all-inclusive.

    Review collected in partnership with this hotel
    Thank Maximiliano V
    Reviewed 4 days ago

    Facilities are very good and the staff is very friendly and curteous. The food and attention at the Los Murales restaurant is excellent. We had to depart early due to Hurricane Irma affecting our home and the staff and management helped us very much with...More

    Review collected in partnership with this hotel
    Thank 1061kpag
    Reviewed 6 days ago

    My first impression was not a good one but this resort over a weeks time grew on me. We have stayed at some beautiful resorts in Mexico with lush tropical gardens and plentiful restaurants and activities. If you like small resorts where you don't have...More

    Thank bkhookem
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded yesterday

    Dear bkhookem, Thank you for taking the time to review your stay with us. Our resorts are built with relaxation in mind and we always aim to offer a relaxed experience taking care of your good rest without noise or any annoyance. We're glad to...More

    Reviewed 1 week ago

    Had a great time! Went for a 50th birthday with a group of friends. First of all, the rooms are HUGE. The service was excellent. Breakfast buffet was good, ceviche at the pool was OUTSTANDING! Ate at the restaurant for all dinners except one, highly...More

    Review collected in partnership with this hotel
    Thank lisafF1360IX
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 2 days ago

    Dear Lisa, Thank you for taking the time to review your recent stay with us. We're honored that you chose The Royal Haciendas to celebrate your friends' 50th birthday, and we’re glad that your time spent with us was a wonderful experience. We hope to...More

    Occidental at Xcaret Destination
    12,865 reviews
    #71 of 211 hotels in Playa del Carmen
     
    Petit Lafitte
    1,558 reviews
    #7 of 211 hotels in Playa del Carmen
     
    Ocean Riviera Paradise
    2,328 reviews
    #73 of 211 hotels in Playa del Carmen
     
    Le Reve Hotel & Spa
    837 reviews
    #99 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$178 - US$456 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Playa del Carmen
    • #17 Green Hotel in Playa del Carmen
    • #34 Romantic Hotel in Playa del Carmen
    • #35 Spa Hotel in Playa del Carmen
    • #35 Luxury Hotel in Playa del Carmen
    • #37 On the Beach Hotel in Playa del Carmen
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Orbitz, Cheap Tickets, Hotels.com, Travelocity, Cancelon, TripOnline SA, Hotwire, Evoline ltd and getaroom.com so you can book your The Royal Haciendas All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • The Royal Haciendas Hotel Playa Del Carmen ,
    • Royal Haciendas Hotel ,
    • Royal Haciendas Playa Del Carmen ,
    • The Royal Haciendas All Suites Resort & Spa Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (1899)
    Pool & Beach (462)
    Room & Suite (441)
    Dining (149)
    Hotel & Grounds (1127)
    Bathroom (18)
    Family and Play Areas (12)
    Business Centre & Event Rooms (1)
    Nearby
    Occidental at Xcaret Destination
    12,865 reviews
    2.44 km away
     
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    1.43 km away
     
    Le Reve Hotel & Spa
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    1.02 km away
     
    Ocean Riviera Paradise
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    1.64 km away
     
    Nearby Restaurants
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    Los Murales
    194 reviews
    .05 km away
    Nearby Attractions
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    Ask a question
    Questions & Answers
    tlsmalone
    18 September 2017|
    AnswerShow all 2 answers
    Response from Sandra R | Property representative |
    Hello tlsmalone, The all-inclusive package at The Royal Haciendas works the same as at The Royal Sands. You have to sign a bill after every food and drink. You can see more information about what's included in our... More
    0
    Votes
    browneyez83
    18 September 2017|
    Answer
    Response from Sandra R | Property representative |
    Hello Browneyez83, Yes, there is a children's pool at the resort. We have a Kids Club offering different activities to children aged 4 to 12 years old. Younger kids may be able to participate in some activities accompanied... More
    0
    Votes
    Lisa S
    12 September 2017|
    AnswerShow all 2 answers
    Response from Sandra R | Property representative |
    Hello Lisa S, The REFINE All-Inclusive package is only optional for Royal Resorts members. If you're a Royal Resorts member, you can opt for the European Plan (room only) and you may have visiting guests for the day by... More
    0
    Votes
    Room Tips
    "Upgraded to 1st floor on the beach, it was well worth it!"
    Read review
    "Oceanview is the best! Upgrade is certainly worth it!"
    Read review
    "Some of the least expensive all inclusive available. It should cost 30 to 50 dollars a day more!"
    Read review
    "bed wasn't that comfortable."
    Read review
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