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The Royal Haciendas All Suites Resort & Spa

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The Royal Haciendas All Suites Resort & Spa
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3,211 Reviews from our TripAdvisor Community

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Showing 2,779: English reviews
New Ipswich, New Hampshire
Reviewed yesterday NEW

I booked a week stay at the Royal Haciendas with my husband and 8 year old son. We were looking for a solid all-inclusive hotel. First, let me make it clear that the Royal Haciendas is NOT hotel or resort. It is a time-share community that sells unused weeks. It is not your typical all-inclusive resort, so do not expect...

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Helpful?
Thank Rachel A
Lindenhurst
Reviewed yesterday NEW

The Royal Haciendas provides excellent service and top notch facilities. Perfect location and fine beach make the property ideal for all ages.Restaurants provide buffet as well as a la carte dining, with theme nights in one restaurant. In addition, the golf course on the property is another welcome amenity.

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Helpful?
Thank joewslsh
Battle Ground
Reviewed yesterday NEW

The hospitality and attention of the staff make our stay an exceptional each and everytime. The cleanliness and maintenance of the property make it a very nice stay. The rooms are extremely clean, large and brand new.

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Thank 626bradfordl
East Lyme
Reviewed yesterday NEW

Extraordinary timeshare minutes from Playa del Carmen. Wonderful design, great beach and large pools and spas along with terrific restaurants. Exceptional staff. Outstanding Nick Price golf course next door. Resort provides free bus transportation to Playa del Carmen.

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Thank roberttY2037WE
Chicago, Illinois
Reviewed yesterday NEW

The Royal Haciendas are about a 45 minute trip from the Cancun airport. When we arrived, it has a large, enclosed air conditioned lobby. Rooms At check in, we were informed we would have to change rooms on Saturday (we were staying Tuesday to Tuesday). This is a time share resort and all the time share people stay Saturday to...

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Thank lsomme2
Chicago, Illinois, United States
Reviewed 3 days ago NEW

We booked the Ocean View King suite complete with a Jacuzzi tub on the balcony.  We chose the all-inclusive plan.  Our "ocean view" was more horizon than ocean because our second floor unit put us at treetop level, basically obscuring our ocean view. You might try to ask for a higher floor if you're sweating the view.  My view from the...

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1Thank Doug R
Cochrane, Canada
Reviewed 4 days ago NEW

My family and I are owners at the Royal Haciendas and we have been coming here for years. The resort and the beach are wonderful, but more importantly, the staff at the Royal Haciendas really make staying here a family vacation, as opposed to the impersonal hotel-like accommodations at other resorts. Every year upon our return I can hardly wait...

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1Thank JWPK
Duluth, United States
Reviewed 6 days ago NEW

Just returned from another great week at the Royal Haciendas. The staff and grounds have been maintained or upgraded from last year. We booked the entire villa for 5 people, it was well worth the extra cost going with the villa over two lockouts.

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Helpful?
Thank Darren C
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Darren C, Thank you for your review. We’re so happy to hear that you had a great vacation. We hope that you and your family made some incredible memories that will last for years to come. We hear from many of our guests that our clean and spacious villas are a great way to end an eventful day of...

Baxter, Minnesota
Reviewed 6 days ago NEW

Stayed for 2 weeks in January, did not do all-inclusive, but did eat all our dinners and a few breakfasts at the main dining palapa. Food was actually very good - selection and quality. We also liked the poolside food and drink service. The two bedroom suites are huge - almost 1400 square feet, bathrooms and showers are huge and...

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Helpful?
Thank lendad
Minneapolis, Minnesota
Reviewed 6 days ago NEW

My family and I stayed in a 2 bedroom villa and the room was great. The bedrooms were large and there was a family room with a full kitchen as well. My kids (1 and 4) were a bit disappointed in the kids club as it didn't have much to keep them entertained, but other than that the place was...

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Thank MSP_TK

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Tennis Court
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Haciendas(R) Just 10 minutes from Playa del Carmen, this enchanting beachfront resort has architecture and gardens inspired by the grand old haciendas of the Yucatan. Enjoy fine dining, activities and many other amenities with the REFINE All-Inclusive package. The Royal Haciendas(R) is proof that dreams come true. Imagine, the best in beachfront living quietly nestled within Riviera Maya's most prestigious oceanfront golf community. ... more   less 

Additional Information about The Royal Haciendas All Suites Resort & Spa

Address: Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $329 - $623 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Haciendas All Suites Resort & Spa 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas Hotel
Royal Haciendas Playa Del Carmen
The Royal Haciendas All Suites Resort & Spa Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#3 Family Hotel in Playa del Carmen
#31 Luxury Hotel in Playa del Carmen
#31 Spa Hotel in Playa del Carmen
#32 On the Beach Hotel in Playa del Carmen
#34 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Haciendas All Suites Resort & Spa staff and other travellers.
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Questions? Get answers from The Royal Haciendas All Suites Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floors are quieter”
 of 5 bubbles rachela567, 19 Feb 2017 | Read review
“Higher floors in any category give a great ocean view”
 of 5 bubbles joewslsh, 19 Feb 2017 | Read review
“High end villas. Nice porches and modern, comfortable bathrooms. ”
 of 5 bubbles roberttY2037WE, 19 Feb 2017 | Read review
“We have a ocean and garden views. Amazing location”
 of 5 bubbles JWPK, 16 Feb 2017 | Read review
“Rooms closer to the beach offer the better view.”
 of 5 bubbles 353rhondas, 7 Feb 2017 | Read review
5 of 5